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New Look Carpet Care Limited

4.8

645 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.8
645 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Prompt and professional
Customer Service
Quality
Value
Very thorough job on furniture and carpets, old stains removed well. Prompt arrival by operative who worked continuously until job completed: Pleasant man to have in the house.
Josephine, Surrey Posted on 20/01/2017 , work completed 20/01/2017
Excellent service fair price.
Customer Service
Quality
Value
I doubt that carpet cleaners come better than this. Equipment is top notch & the young man who did the work was exceptional, hard working and courteous. Thank you.
David, Surrey Posted on 07/12/2016 , work completed 07/12/2016
Brilliant job
Customer Service
Quality
Value
The gentleman was conscientious & helpful in explaining all procedure. Also as an elderly person he made sure I could put furniture back in place.
Christine, Berkshire Posted on 05/12/2016 , work completed 05/12/2016
Excellent job
Customer Service
Quality
Value
My carpets were cleaned with great care and the end result was excellent.
Jane, Surrey Posted on 31/01/2017 , work completed 31/01/2017
Effective, professional
Customer Service
Quality
Value
Arrived on time after call to confirm arrival. Friendly and professional clean. Carpets look amazing. Good advice on using chemical for spot cleaning.
Peter, Surrey Posted on 06/02/2017 , work completed 06/02/2017
Excellent job
Customer Service
Quality
Value
Excellent communication before the work started. The cleaning was carried out to a high standard.
Brian, Surrey Posted on 06/12/2016 , work completed 06/12/2016
My review
Customer Service
Quality
Value
Excellent job.
Anne, Surrey Posted on 15/05/2017 , work completed 15/05/2017
Prompt & professional
Customer Service
Quality
Value
Very good efficient and helpful service.
Shirley, Berkshire Posted on 16/05/2017 , work completed 16/05/2017
Excellent professional standards
Customer Service
Quality
Value
Overall an excellent service, accurate presentation of costs and options. On time and excellent work standards and results. Not inexpensive but very good value for money. Very good professional standards all round.
Grahame, Hampshire Posted on 02/05/2017 , work completed 02/05/2017
My review
Customer Service
Quality
Value
Excellent work.
Gillian, Surrey Posted on 19/06/2017 , work completed 19/06/2017
Excellent result
Customer Service
Quality
Value
Soft furnishings and carpet cleaned carefully and with excellent results. On time, polite, very careful and thoughtful.
Frances, Surrey Posted on 01/12/2017 , work completed 01/12/2017
My review
Customer Service
Quality
Value
Steve was very helpful & conscientious with his work.
Jeff, Surrey Posted on 19/04/2018 , work completed 19/04/2018
Excellent job
Customer Service
Quality
Value
New Look Carpets cleaned out lounge, hall, stairs and landing to an excellent standard. They removed residual stains and left carpets extremely clean. The operative was polite and informative. We have used them before and wouldn't hesitate to use again.
Barbara, Berkshire Posted on 20/03/2018 , work completed 20/03/2018
Looked like New!
Customer Service
Quality
Value
Very efficient company from initial consultation to Darren coming to carry out the job. Darren was very pleasant and friendly and did a thorough job. The carpet came up like new - we are very happy with the job. We would definitely use the company again and definitely recommend them.
collins.peter Posted on 18/04/2018 , work completed 18/04/2018
Brilliant and professional job
Customer Service
Quality
Value
Very pleased with the service given. Both guys were on time and did my clean to a high standard. I was told what was going to happen. The work carried out in a very professional manner. Aftercare advice was also given.
Vanessa, Berkshire Posted on 22/02/2017 , work completed 22/02/2017
Excellent
Customer Service
Quality
Value
Service from this company & operator was excellent.
Margaret, Berkshire Posted on 16/03/2017 , work completed 16/03/2017
Prompt, professional, excellent job
Customer Service
Quality
Value
Dean was polite and courteous. He explained everything really well. He was tidy, considerate and thoroughly professional. I have no hesitation in recommending this company. Very impressed. Will definitely use them again.
Margot, Hampshire Posted on 03/03/2017 , work completed 03/03/2017
Excellent service
Customer Service
Quality
Value
A professional company from start to finish. Dean was prompt on both appointments & left the property clean & tidy. He was pleasant and knowledgeable and the finish on both upholstery and carpets excellent.
Which? Trusted Traders Consumer Posted on 15/03/2017 , work completed 15/03/2017
Excellent
Customer Service
Quality
Value
Everything about the work that New Look Carpet Care did for me was excellent. Timing was excellent and the work was professional , eliminating earlier stains. I shall recommend your company to friends.
Elizabeth, Surrey Posted on 24/05/2017 , work completed 24/05/2017
My review
Customer Service
Quality
Value
They were on time, neat and tidy, did a great job, and very polite.
Susan, Berkshire Posted on 16/10/2017 , work completed 16/10/2017
Prompt, friendly and professional.
Customer Service
Quality
Value
Second visit to us and the same excellent result as on their first visit.
J, Surrey Posted on 21/02/2018 , work completed 21/02/2018
Courteous and efficient
Customer Service
Quality
Value
Steve was a pleasant man and did a great job in quick time. He helped me move any heavy stuff (It was mostly clear for him already)
Anne, Surrey Posted on 19/02/2018 , work completed 19/02/2018
Like new
Customer Service
Quality
Value
With two dogs as well as humans the hall carpet was definitely in need of a clean. It came up like new! The cost was quite expensive but you get what you pay for.
Patricia, Surrey Posted on 10/01/2017 , work completed 10/01/2017
Prompt and professional
Customer Service
Quality
Value
Steve was prompt, polite and efficient. Overall all excellent job.
Joan, Hampshire Posted on 15/02/2018 , work completed 15/02/2018
Punctual and professional
Customer Service
Quality
Value
Phoned on the day to let me know when he would arrive. Carried out the work quickly and professionally. I would recommend this firm wholeheartedly.
Amanda Posted on 23/07/2018 , work completed 23/07/2018