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New Look Carpet Care Limited
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.
We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.
We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.
We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.
What we do
Carpet and upholstery cleaners
- Rug cleaning
- Anti-stain treatment
- Moth and dust mite treatment
- Deodorising treatment
- Carpet cleaning
Carpets and flooring
More Services
- rug repairs
- stain removal
- pet stains and odour removal
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
644 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent service
Customer Service
Quality
Value
Called to clean large wool rug, advised unlikely to improve stain. Estimated to clean soiled hall carpet during same visit. Estimate accepted date booked confirmed by phone & completed today. Very pleased with Danny's standard of work & professional attitude. Looks as good as new.
Customer in Surrey
, work completed
Recommended
Brilliant Job Carpet Cleaning. Thoroughly recommend.
Customer Service
Quality
Value
First time we'd used New Look Carpet Care - a great service from start to finish. Carpet cleaning was done by Neil, a lovely chap, very thorough and knowledgeable. One mark on the carpet we weren't sure if it would come out first time and we were warned of that, but it did. Hooray. I won't be using anyone else for carpet cleaning from now on.
Customer in Hampshire
, work completed
Recommended
Settee and carpet clean
Customer Service
Quality
Value
From start to finish we were very impressed with this company. Neil cleaned our carpet and two 2 seater settees to a very high standard having arrived on time and working for 5 hours non stop. A very sociable and polite operative he ensured all furniture was correctly positioned on completion of the task and gave clear instructions for the drying process and aftercare requirements.
Customer in Surrey
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
From start to finish we are very impressed with this company. Neil cleaned our carpets to a very high standard having arrived on time and working for 5 hours non stop. We would unhesitatingly recommend this company and will use them again.
Customer in Farnborough
, work completed
Recommended
Carpet cleaning
Customer Service
Quality
Value
Friendly, professional and thorough service. A company representative came to the house to assess the job and it was subsequently carried out precisely as agreed.
Customer in Surrey
, work completed
Recommended
A great service
Customer Service
Quality
Value
We are extremely pleased with the service from the team at New Look Carpet Care. The response to my original telephone call was very quick and helpful; Dan provided a very thorough and professional assessment; and then we could not fault Neil's hard work, on the hottest day in the year, to clean our carpets and sofas - he was brilliant. So congratulations to the whole team. We wont hesitate to recommend you to family and friends.
Jo, Surrey
, work completed
Recommended
A rapid transformation
Customer Service
Quality
Value
From first contact by telephone, through site survey and immediate preparation of an estimate, to the work carried out to a very high standard on the agreed date, the outstanding impression was of a very professional outfit which I would recommend unhesitatingly.
Customer in Surrey
, work completed
Recommended
Beautiful carpets
Customer Service
Quality
Value
Carpets cleaned beautifully, came on time, everything about the company is beautiful done, you know exactly where you stand with them. They left everything looking perfect. We would recommend to everyone!
Mrs Stickley, Addlestone
, work completed
Recommended
Very thoroughly completed
Customer Service
Quality
Value
Everything done as agreed with minimum fuss, promptly and efficiently. Darren was very thorough and left our carpets looking nearly as good as new. Gave us welcome advice, e.g. regarding moth damage.
Alan, Surrey
, work completed
Recommended
Great job!
Customer Service
Quality
Value
Thanks very much to Darren at New Look Carpets - my carpets look great. Darren was very professional and courteous and did a very good job. Would thoroughly recommend this company - the owner and staff were excellent also.
Customer in Surrey
, work completed
Recommended
Good work
Customer Service
Quality
Value
Very happy from the start to finish. Making initial contact was easy and very helpful, and agent for estimate arrived on time etc. Neil again arrived on schedule, explained everything very well and carried out the work very efficiently.
Customer in Surrey
, work completed
Recommended
Beautiful Carpets
Customer Service
Quality
Value
Came when they said they would, took great care with the carpets - they look fantastic!
David, Guildford
, work completed
Recommended
My review
Customer Service
Quality
Value
Service was excellent. Darren was very good carpets looks lovely.
Mrs Collier, Doogal
, work completed
Recommended
Very Impressed
Customer Service
Quality
Value
Very impressed with the work. Darren turned up early and got the job done! Brilliant!
Which? Trusted Traders Consumer
, work completed
Recommended
New Look Carpet Care are excellent!
Customer Service
Quality
Value
After carefully reviewing a number of firms, I selected New Look Carpet Care to completely renovate all of the carpets in my house : after over 20 years service, the place was in desperate need of a deep spring clean. Well, the team was superb, professional and well-equipped to carry out a pretty difficult job over a period of 7 hours. From start to finish, the service was exactly what I expected, and the result was worth every penny spent. This is a family-owned business, and it shows in the results. Well done, Darren and Neil!
Customer in Surrey
, work completed
Recommended
So happy
Customer Service
Quality
Value
absolutely satisfied, hope to see again not too soon
Customer in, Guildford
, work completed
Recommended
Perfect Clean
Customer Service
Quality
Value
My carpets look like new! The work was carried out with great care and I felt that time was taken to insure a perfect finish. I have used this company before and they have never hounded me to have my carpets cleaned again. I would not hesitate to recommend them.
Customer in Surrey
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
Very, very good. They cleaned my dining room, sitting room, halls, landing, stairs and bathroom. They were early and called me to say when they were on their way. They did a really good job and I just couldn't fault them.
Patricia, Guildford
, work completed
Recommended
10 out of 10
Customer Service
Quality
Value
No hesitation in recommending this company. Darren did a wonderful job cleaning our living room carpet
Mrs., Surrey
, work completed
Recommended
Professional very helpful and friendly
Customer Service
Quality
Value
We had used the company before and based on past experience as well as with other providers we requested a quote. Quote options were provided and the differences explained. Advice was given on not to have kelim cleaned on the basis of poor value of money for the quality and age of the item. A date for work was offered and checked a few days prior to the work. Darren the operative was professional, caring and thorough as well as friendly. He also offered advice for the future and all in all an excellent and quality service.
Customer in Surrey
, work completed
Recommended
Cleaned Carpets
Customer Service
Quality
Value
We don't usually respond to flyers through the letterbox but this time we are glad that we did. The flyer came on an A4 bright yellow four-sided card that explained the procedures. We were visited, measured and quoted. No pressure and no 'over-egging' the requirement and our concerns and questions were addressed. We were given a date and what was expected from us beforehand. This was followed up in writing and a telephone call a week before the appointment. We were most impressed with Darren's professionalism. He was smartly turned out, polite and knew what he was about. He explained what he was going to do and how long it would take and what was necessary for us to do afterwards. The carpets are almost new again! Well done New Look and Darren.
Customer in Surrey
, work completed
Recommended
Carpets and upholstery
Customer Service
Quality
Value
Excellent job cleaning light cream carpets and sofas. Darren did a fabulous job and was very professional and caring about the house.
Customer in Windsor and Maidenhead
, work completed
Recommended
First class job
Customer Service
Quality
Value
A professional quotation,without pressure, to clean and protect a five piece lounge suite and carpet. Quote accepted a few days later and a date was arranged for the work. A very polite and pleasant operator, Darren, arrived on time and worked steadily through the day until the job was finished. We thought that they were a very professional company and would have no hesitation in using New Look again.
Customer in Surrey
, work completed
Recommended
Outstanding
Customer Service
Quality
Value
Had our hall carpet cleaned today and am absolutely delighted with the result - the carpet looks like new, even difficult and old stains were removed. Everything in dealing with this company was perfect: the initial phone contact to arrange for a representative to give a quote and explain what is going to be done and how to letting us know that the operative (Neil) was on his way to us. Neil was very pleasant, courteous and knowledgeable, he worked very hard and clearly took great pride in his work. This is a company and service I recommend highly and without any hesitation, certainly will call on them again.
Customer in Bracknell Forest
, work completed
Recommended
Superb, Top Class
Customer Service
Quality
Value
Darren was superb. I have had them 5 times, everytime was excellcent.
Mrs, Guillford
, work completed
Recommended