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New Look Carpet Care Limited
Opening Hours
Today -
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.
We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.
We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.
We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.
What we do
Carpet and upholstery cleaners
- Rug cleaning
- Anti-stain treatment
- Moth and dust mite treatment
- Deodorising treatment
- Carpet cleaning
Carpets and flooring
More Services
- rug repairs
- stain removal
- pet stains and odour removal
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
645 reviews
Recommended
Recommended
by 100% of customers
Sort by
Thorough & clean as advertised.
Customer Service
Quality
Value
My 30 year old upholstered sofa came out like new. The carpets throughout the flat are shades lighter again and very clean. The furniture does not get dusty so quickly. Darren was most helpful & polite.
Karin, Surrey
, work completed
Recommended
Prompt and quality service
Customer Service
Quality
Value
We required a carpet clean in the lounge at short notice prior to delivery of a new 3 piece suite. New Look visited to give us a quote and were able to meet our deadline. Darren the operator was punctual and did a first class job, explaining the process step by step. We were very pleased with the outcome and would use the company again.
Wyn, Hampshire
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Recommended
Reliable and efficient.
Customer Service
Quality
Value
Arrived on time, helpful and courteous. Knowledgeable and friendly. Would highly recommend.
Malcolm, Surrey
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Recommended
Very pleasing result
Customer Service
Quality
Value
Had 3 sofas, an armchair and a carpet cleaned. Very pleased with the result. Customer service excellent and the cleaner was very polite and friendly and worked diligently. I have not used the company before but would recommend them to others.
Customer in Hampshire
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Recommended
On time and courteous
Customer Service
Quality
Value
Dan was very thorough and professional. I would use them again.
Nicholas, Surrey
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Recommended
My review
Customer Service
Quality
Value
Flexible prompt and efficient.
Chris, Surrey
, work completed
Recommended
Excellent, as ever
Customer Service
Quality
Value
Darren cleaned my Mum's carpets and did an excellent job. I have been using New Look Carpet Care for a few years now and they are always polite, very professional and genuinely seem to enjoy their job. The carpets and rugs are always cleaned to a high standard.
Customer in Hampshire
, work completed
Recommended
Very satisfied
Customer Service
Quality
Value
Darren completed a very satisfactory clean on a number of rooms in our house. He was very efficient and a pleasant character. We will use this company again. The only problem we had was that the company has so many special offers and the employee who came to give us an estimate found it very difficult to compare the different offers. He did not know about some of them although they were clearly on the leaflet which we had delivered to her house.
Customer in Bracknell Forest
, work completed
Recommended
Quick, friendly, super result
Customer Service
Quality
Value
Darren did a really great job on a carpet I'd really given up on. Was about to have it replaced with laminate/vinyl but he managed to get some really nasty old stains out and it looks fantastic. He was quick, friendly and efficient.
Customer in Surrey
, work completed
Recommended
Exceptional cleaning
Customer Service
Quality
Value
I have used them once before and sought them out again this time although I could get carpets cleaned for less but its usually a waste of money. The work put in to cleaning is exemplary. Its a very professional set up. Unfortunately we have some stains from our dog but they got these out where no-one else can. Would recommend without hesitation
Customer in Surrey
, work completed
Recommended
Very high standards
Customer Service
Quality
Value
I have used these people before quite simply because they are the best in the area. Their system is vehicle based rather than the "modified Hoover" that many others use. As such it is far more powerful and does a better job. However, it seems expensive but it is a case of getting what you pay for. Staff are excellent and very reliable.
David in Surrey
, work completed
Recommended
A revived carpet.
Customer Service
Quality
Value
Darren arrived when he said he would and, as usual, was pleasant and polite. I had a trail of candlewax drips on my lounge carpet which he worked on and successfully removed. After cleaning and treating, my carpet now looks fresh and as good as new. I can recommend New Look Carpet Care.
Customer in Surrey
, work completed
Recommended
Carpet Cleaning
Customer Service
Quality
Value
Dear Dan, thank you for organising the cleaning of my carpets .I am pleased with the results and thank Darren for doing the job and ESPECIALLY for his conscientiousness! I shall keep your details on file !!
Customer in Surrey
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Extremely pleased with its results. Very full and professional clean.
Valerie, Surrey
, work completed
Recommended
Thorough, effective job done.
Customer Service
Quality
Value
Darren arrived on the planned day, on time and fully aware of his task. He worked very hard, kept us informed of anything we needed to know and was a pleasure to have around. He explained fully about use of tin foil, blocks, drying time etc. The carpets look lovely!
Linda, Surrey
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Polite & professional. Carpets came up like new. Expensive but spray protected after cleaning, which should last longer! Would recommend.
Chris, Surrey
, work completed
Recommended
Extremely good job
Customer Service
Quality
Value
The workers did an extremely good job, they worked very hard and kept us informed at all stages of the jobs. Three sofas and one armchair plus carpets in three rooms was an amazing days work.
Angela, Surrey
, work completed
Recommended
Very satisfied
Customer Service
Quality
Value
This company was recommended to me and rightly so. Very professional, knowledgeable and pleasant to deal with from quotation to job completion. I would definitely recommend them.
Which? Trusted Traders Consumer
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Recommended
My Review
Customer Service
Quality
Value
Excellent customer service at all stages of the job. Thoroughly recommend.
Ann, Surrey
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Recommended
My Review
Customer Service
Quality
Value
Excellent job and very thorough. Will book again
Roger, Hampshire
, work completed
Recommended
Excellent result.
Customer Service
Quality
Value
New Look Carpet Care cleaned rugs, fitted carpets and upholstery. The results are excellent and I can strongly recommend their services.
Donald, Hampshire
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Recommended
Brilliant Job
Customer Service
Quality
Value
I can not sing New Look Carpet Care praises highly enough. My carpets now look as good as new.
Susan, Surrey
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Recommended
My review
Customer Service
Quality
Value
They have made a huge improvement to our carpets which hadn't been cleaned for 10 years.
Maggie, Surrey
, work completed
Recommended
Well Worth Recommending
Customer Service
Quality
Value
Although this is not a cheap, quick method to have really deep clean carpets. I have nothing but praise for the company. Professional and efficient and attentive to detail; and very pleasant too. If all companies were like this our world would be a much better place.
Rosemary, Surrey
, work completed
Recommended
Good and reliable
Customer Service
Quality
Value
Very prompt and effective. Arrived on time. Worked very diligently. Carpet is very clean.
Simon, Berkshire
, work completed
Recommended