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New Look Carpet Care Limited
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.
We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.
We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.
We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.
What we do
Carpet and upholstery cleaners
- Rug cleaning
- Anti-stain treatment
- Moth and dust mite treatment
- Deodorising treatment
- Carpet cleaning
Carpets and flooring
More Services
- rug repairs
- stain removal
- pet stains and odour removal
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
644 reviews
Recommended
Recommended
by 100% of customers
Sort by
Highly recommended
Customer Service
Quality
Value
Arrived on time. Dan was really friendly and the standard of work is superb as always.
Punter, Surrey
, work completed
Recommended
Excellent carpet cleaning service
Customer Service
Quality
Value
Unfortunately we bought a rather too light plain carpet for various downstairs rooms and stairs, not allowing for heavy use and subject to a lot of wear in some areas, including the main hall. This was now the third time Darren has successfully cleaned all the carpets, removed all the marks and treated the carpet with protection spray which really works.
Customer in Hampshire
, work completed
Recommended
Upholstery Cleaning
Customer Service
Quality
Value
Darren arrived well before time, was very professional in his manner and how he cleaned our two three-seater settees, two armchairs and pouffe that had 20 years of grubbiness. He did an excellent job leaving them looking like new. We were also pleased with the way the quotation was carried out and how the appointment was agreed. We intend to use New Look Carpet Care again later this year to clean a number of our carpets.
Customer in Surrey
, work completed
Recommended
Very pleased with outcome.
Customer Service
Quality
Value
Darren.
Carole, Surrey
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Darren did an excellent job and went the extra mile to remove a particularly stubborn stain.
Susan, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Darren came in to do my bedroom, hall, lounge and dining room. He was a very pleasant man who was very efficient.
Bruna, Surrey
, work completed
Recommended
Carpets cleaned and protected
Customer Service
Quality
Value
Have tried doing it ourselves and using other providers in the past, but have been disappointed. This is the second time we have used this company, very happy with the results on both occasions and have recommended them to others who have been similarly impressed.
Customer in Surrey
, work completed
Recommended
Thrilled with the service.
Customer Service
Quality
Value
New Look Carpet Care cleaned all my carpet and I am thrilled. They were quick and efficient. I would highly recommend Darren and New Look Carpet Care.
Wendy
, work completed
Recommended
Very Impressed
Customer Service
Quality
Value
Cleaned stairs - looking lovely, almost like new. Darren was very efficient with a very nice attitude. Could not wish for any more. Very through. Would certainly recommend.
Jean
, work completed
Recommended
Most impressed
Customer Service
Quality
Value
Cleaned the carpets in my sitting room and three rugs. Very good service.
Diana, Surrey
, work completed
Recommended
First class service
Customer Service
Quality
Value
We had our ground floor carpets cleaned after a competitive quote from New Look Carpet Care Ltd. Their estimator was very efficient and fully explained the various options and the relevent the prices. Their operative, Neil, arrived on time and did a great job, nothing was too much trouble for him. Very polite and friendly and got on with the job with a minimum of fuss. Great care was taken with furniture and fittings and he left everything clean and tidy. We are delighted with the end result and would have no hesitation in recommending them. Maybe not the cheapest but if you want quality work it is well worth the outlay. Office lady very efficient and pleasant to deal with. A very good company.
Customer in Bracknell Forest
, work completed
Recommended
Excellent Work, value for money.
Customer Service
Quality
Value
This is the 3rd time that we have used this company & have always been impressed with the service. They have always been very helpful with choosing all the options. I have recommended them to several friends who have been as pleased as we have been.
Customer in Surrey
, work completed
Recommended
Very Professional Service with great results
Customer Service
Quality
Value
The work was carpeting on stairs and landing with a number of stains. Neil arrived on time, was extremely professional in his approach, using shoe covers to walk throughout the house. He reviewed the job and explained exactly what he would be doing and how. Neil then set about the work quickly and efficiently, he was extremely neat and tidy throughout and also had fantastic attention to detail ensuring that all stains were removed. The results were excellent and I am extremely pleased. I would definitely be happy to recommend Neil for the quality of his work, professional approach and friendly manner.
Customer in Surrey
, work completed
Recommended
Upholstery and Carpet Cleaning
Customer Service
Quality
Value
I first used new Look about 3 years ago. They did an excellent job then of cleaning our carpets - which was why I went back to them this time for some work after we'd had a refurb. Neil was professional, efficient and effective, completing the work to the same high standard as before. He arrived on time and finished about 30 minutes ahead of his schedule. No hesitation in recommending them.
Customer in
, work completed
Recommended
Friendly and professional.
Customer Service
Quality
Value
Very helpful, friendly and professional. Would definitely recommend.
Leonora, Surrey
, work completed
Recommended
Carpet cleaned
Customer Service
Quality
Value
As on previous occasion, excellent service from New Look and Darren. Punctual, polite, helpful, and excellent results, carpets like new.
Customer in Windsor and Maidenhead
, work completed
Recommended
My review
Customer Service
Quality
Value
(Neil) I found Neil cheerful, prompt and conscientious. Got on with the work, replaced the furniture where necessary. Chair and table legs were covered in foil and stood on small polystyrene blocks. Precise instructions were given when these should be removed and the rug put down. A good and professional job.
Margaret, Surrey
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
I have used New Look Carpet Care before to clean our hand made wool and silk rugs. The work done was excellent. We live in a dog friendly home so when the time came to clean easy chair and the sofa New Look was the first choice. Neil did a fantastic job. He got on with his work quietly and efficiently even with the dog trying to help!
Customer in Windsor and Maidenhead
, work completed
Recommended
Professional
Customer Service
Quality
Value
Really pleased with the result. Prompt, professional, helpful and friendly service. Will definitely use again when necessary.
Helena, Surrey
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
Cleaned 2 sofas, 1 chair and carpet. I was very pleased with their work.
Catherine, Surrey
, work completed
Recommended
Truly excellent
Customer Service
Quality
Value
We have used New Look Carpet and would always use them! From the moment of my e-mail request to the prompt booking it was excellent. Neil was superb, very calm and thoughtful - truly excellent.
Michael, Surrey
, work completed
Recommended
First class
Customer Service
Quality
Value
We had carpets cleaned in 2 main bedrooms and the stairs and landing. As with our previous experiences with New Look, everything was first class, would definitely recommend this company.
Judith, Hampshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Neil did a very good job - extremely professional and polite. Have used them before and will certainly use New Look again.
Linda, Surrey
, work completed
Recommended
Excellent, as ever
Customer Service
Quality
Value
Darren cleaned my Mum's carpets and did an excellent job. I have been using New Look Carpet Care for a few years now and they are always polite, very professional and genuinely seem to enjoy their job. The carpets and rugs are always cleaned to a high standard.
Customer in Hampshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt, professional, great guys.
Caroline, Surrey
, work completed
Recommended