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New Look Carpet Care Limited
Opening Hours
Today -
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.
We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.
We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.
We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.
What we do
Carpet and upholstery cleaners
- Rug cleaning
- Anti-stain treatment
- Moth and dust mite treatment
- Deodorising treatment
- Carpet cleaning
Carpets and flooring
More Services
- rug repairs
- stain removal
- pet stains and odour removal
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
645 reviews
Recommended
Recommended
by 100% of customers
Sort by
Good and reliable
Customer Service
Quality
Value
Very prompt and effective. Arrived on time. Worked very diligently. Carpet is very clean.
Simon, Berkshire
, work completed
Recommended
Prompt and very professional.
Customer Service
Quality
Value
Cleaning of upholstery and carpets. Very high standard of work.
Diana, Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Excellent in all aspects.
Mary, Surrey
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Very thorough service, this is the deepest clean we have ever had, it certainly does work, the carpets and furniture have really come up well. Would definitely recommend!
Nick, Surrey
, work completed
Recommended
Settee and carpet clean
Customer Service
Quality
Value
From start to finish we were very impressed with this company. Neil cleaned our carpet and two 2 seater settees to a very high standard having arrived on time and working for 5 hours non stop. A very sociable and polite operative he ensured all furniture was correctly positioned on completion of the task and gave clear instructions for the drying process and aftercare requirements.
Customer in Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Called to clean large wool rug, advised unlikely to improve stain. Estimated to clean soiled hall carpet during same visit. Estimate accepted date booked confirmed by phone & completed today. Very pleased with Danny's standard of work & professional attitude. Looks as good as new.
Customer in Surrey
, work completed
Recommended
Great service
Customer Service
Quality
Value
Darren came & cleaned the hall carpet due to spillage. As always, did a fantastic job, couldn't have asked for any better service. Wouldn't use anyone else.
Customer in Surrey
, work completed
Recommended
Execeptional
Customer Service
Quality
Value
Huge attention to detail and respect to personal property laying covers down and more. Can't thank them enough
Mrs Musgrove , Staines
, work completed
Recommended
Very professional
Customer Service
Quality
Value
The trader arrived on time. He got on & did what was required of him. He had a pleasant manner. He was informative.
Dorothy, Hampshire
, work completed
Recommended
A good job well done
Customer Service
Quality
Value
Trader arrived on time as arranged. Done a very good job on my trodden carpet of which I am completely satisfied. A good job well done
Albert, Surrey
, work completed
Recommended
Brilliant job as usual
Customer Service
Quality
Value
I wouldn't trust anybody else to clean my carpets!
Anne, Surrey
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
Dean was prompt, very professional and took care to explain the carpet cleaning process. Took care of our belongings. The whole experience was efficient and New Look tried very hard to accommodate our time scale. Thanks.
Jenny, Surrey
, work completed
Recommended
First class job
Customer Service
Quality
Value
Operative first class & very professional. Took good care of property. Job has worked out as expected.
Douglas, Surrey
, work completed
Recommended
Professional service.
Customer Service
Quality
Value
Cleaning three piece suite. Carpets. Steve arrived promptly, explained exactly how he would be working, giving timeframes etc. Very pleased with the final result!
Teresa, Surrey
, work completed
Recommended
Prompt and professional job
Customer Service
Quality
Value
From the efficient survey and quotation to the actual job - we are very pleased with the final outcome. We went for the protect plus package and thought the price was good and competitive. Would certainly use them.
Elizabeth, Hampshire
, work completed
Recommended
Good job.
Customer Service
Quality
Value
The operative was prompt, tidy and very professional. He advised what he was going to do and worked without fuss. Very pleased with the work.
Tony, Hampshire
, work completed
Recommended
Efficient and professional
Customer Service
Quality
Value
Darren & his colleague arrived in good time. They were very pleasant. They worked hard to clean the three carpet areas in two hours. The results are excellent with the elderly dining room carpet having colours & texture restored. Clear instructions for after care.
Julia, Surrey
, work completed
Recommended
Very impressed
Customer Service
Quality
Value
We were very impressed with the service - the carpets have been made to look like new. We would recommend you to our friends.
Sylvia, Surrey
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
On time, friendly, explained service to be provided, explained post service care and very professional.
Which? Trusted Traders Consumer
, work completed
Recommended
My review
Customer Service
Quality
Value
Very professional.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent, prompt and professional
Customer Service
Quality
Value
A difficult job of a lot of black water from radiator on cream 80% wool carpet.
William, Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Excellent service. Would thoroughly recommend. Expensive but good value & worth every penny
P, Surrey
, work completed
Recommended
Very happy with the service.
Customer Service
Quality
Value
He was very prompt, and very thorough. There was no problem with the furniture I was unable to move. I am very pleased with the results.
Which? Trusted Traders Consumer
, work completed
Recommended
Highly Professional Job
Customer Service
Quality
Value
I was delighted with the service I received from Steve at New Look Carpet Care. He worked incredibly hard to restore our cream sofas to new. He was very polite, diligent and professional. So pleased I chose this company - would highly recommend.
Elizabeth, Surrey
, work completed
Recommended
Excellent Job
Customer Service
Quality
Value
I always use New Look to clean my carpets. There are cheaper alternatives but New Looks customer service is excellent & my carpets look like new. All the operatives I've met are professional and friendly.
Sandy, Berkshire
, work completed
Recommended