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New Look Carpet Care Limited
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.
We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.
We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.
We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.
What we do
Carpet and upholstery cleaners
- Rug cleaning
- Anti-stain treatment
- Moth and dust mite treatment
- Deodorising treatment
- Carpet cleaning
Carpets and flooring
More Services
- rug repairs
- stain removal
- pet stains and odour removal
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.8
644 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great work
Customer Service
Quality
Value
I would recommend this trader. The work was done very well, efficiently and the operator was very pleasant. We have used this firm on many occasions and will continue to do so.
Customer in Surrey
, work completed
Recommended
Effective job
Customer Service
Quality
Value
Darren - A competent and effective job done to our satisfaction.
Michael, Surrey
, work completed
Recommended
Good job
Customer Service
Quality
Value
I have used this company before and found they do a very good job.
Shirley, Surrey
, work completed
Recommended
Very helpful
Customer Service
Quality
Value
Cleaned living room carpet and bottom of sofa. Very helpful. Work done in a very professional way with excellent results. Nothing went wrong.
Robert, Berkshire
, work completed
Recommended
Good Job
Customer Service
Quality
Value
A very good job. Operative polite & efficient.
Joan, Surrey
, work completed
Recommended
Thorough, quality job
Customer Service
Quality
Value
Carpet Care are SUPERB. Carpets are clean and stay clean, far superior to any other cleaning service I've used. I can get away with keeping my stair carpet another year I think!
Customer in Surrey
, work completed
Recommended
Superb job.
Customer Service
Quality
Value
As usual a superb job was done by Darren, who is very friendly and efficient. I would have no hesitation of recommending them.
Maureen, Surrey
, work completed
Recommended
Polite & friendly
Customer Service
Quality
Value
Even though it is a lot of money, it was worth it! The carpets look like new. It is a great help to my highly allergic grandson! We will certainly use this trader again. Polite & friendly.
H, Surrey
, work completed
Recommended
All round excellent service.
Customer Service
Quality
Value
Second time of using Dan and would not think of using anyone else. I can't remember the name of the technician who did the work but he arrived exactly on time, was very polite and did an excellent job. He also provided a great deal of information on how best to look after the carpet and things to avoid.
Customer in Surrey
, work completed
Recommended
Very pleasant
Customer Service
Quality
Value
(Neil) very pleasant man and although when carpet dried out there were 2 patches which showed markings he came and recleaned them and the carpets were clean though out I have already recommended to 2 others.
Margaret, Surrey
, work completed
Recommended
On time and courteous
Customer Service
Quality
Value
Dan was very thorough and professional. I would use them again.
Nicholas, Surrey
, work completed
Recommended
A job well done
Customer Service
Quality
Value
Dan arrived on time & moved the last objects of furniture which I had been unable to move as I have MS. He then explained what he was going to do & started work. He spent three hours working & the end result was fantastic, carpets looked like new! When he was finished, he told me when I could put the furniture back & gave me some plastic covers for my shoes, telling me they could become very slippery when walking on my tiled floor after walking on the damp carpet, a useful piece of advice for me. All in all I was very pleased with the service & the end result & would recommend this company & Dan.
Customer in Bracknell Forest
, work completed
Recommended
Carpets cleaned with hard work and care
Customer Service
Quality
Value
Neil worked hard and efficiently the entire day, cleaning my lounge, dining room, stair and bedroom carpets as well as a large rug. He moved furniture or raised it on blocks and foil protectors, and explained what he was doing and why. My carpets now look brighter and fresher and actually feel softer too.
Customer in Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Left everything looking like new. Respected all contents of flat.
William, Surrey
, work completed
Recommended
Excellent result.
Customer Service
Quality
Value
Very efficient service. Dan was very helpful. Kept to agreed timetable. We are very pleased with how our bedroom carpet and oriental rugs came up, particularly our Afghan Ziegler, which looks like new. Although we felt the service was expensive, the end results justify the cost.
Janet, Surrey
, work completed
Recommended
Recommend
Customer Service
Quality
Value
Neil cleaned 4 carpets, 2 upstairs & 2 downstairs. The work was carried out very efficiently. He explained well what was needed to ensure the carpets were thoroughly dry before protective covers could be removed. He was a very pleasant person. I would recommend him to friends.
H, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Very pleased. Excellent work. Friendly service.
Jean, Surrey
, work completed
Recommended
Sitting room carpet
Customer Service
Quality
Value
Darren arrived before time, he did a good, efficient job, was friendly, polite and helpful The carpet looks so much better now. This is the second time we've used the company and we'd use them again
Customer in Oxfordshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
The operative Neil arrived spot on time as arranged with Dan. He was here to clean the lounge carpet, 3 seater sofa, 1 armchair and a foot stool. Neil was on site for 6 hours and did not take a break. He was very thorough. Good job, well done.
Carol, Berkshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt and professional.
Beverley, Surrey
, work completed
Recommended
Consistently excellent
Customer Service
Quality
Value
We've been using Dan and his team annually for over 16 years now so that probably says it all. Professional, trustworthy and highly considerate of your home, the standards are always exceptional and great value for money. I appreciate their honesty too, they will never oversell and will always point out issues or concerns if they feel there's a better option, or the results may not match your expectation. Thanks to all the team for your reliability and quality service.
Customer in Wokingham
, work completed
Recommended
My review
Customer Service
Quality
Value
Having used this firm before I have no hesitation recommending again.
Ann, Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Excellent service, carpets look like new.
Elizabeth, Surrey
, work completed
Recommended
Very pleasing result
Customer Service
Quality
Value
Had 3 sofas, an armchair and a carpet cleaned. Very pleased with the result. Customer service excellent and the cleaner was very polite and friendly and worked diligently. I have not used the company before but would recommend them to others.
Customer in Hampshire
, work completed
Recommended
Carpet cleaning
Customer Service
Quality
Value
Dan arrived on time & moved the last objects of furniture, as I have M.S, so certain objects I was unable to move. He explained what he was going to do & spent three & a half hours cleaning the carpets. After he had finished he told me how long I should wait before putting the furniture back & why. I was given shoe covers to wear when walking on the damp carpets & told to be aware that these can become very slippery when walking on my tiled floor, an important point for me! All in all I am very pleased with the service provided & would recommend this company & Dan!
Customer in Bracknell Forest
, work completed
Recommended