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New Look Carpet Care Limited
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.
We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.
We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.
We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.
What we do
Carpet and upholstery cleaners
- Rug cleaning
- Anti-stain treatment
- Moth and dust mite treatment
- Deodorising treatment
- Carpet cleaning
Carpets and flooring
More Services
- rug repairs
- stain removal
- pet stains and odour removal
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.8
644 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent from start to finish
Customer Service
Quality
Value
Darren arrived early, conducted all the work efficiently and thoroughly and completed an excellent result well within timescales. Also provided valuable after-care advice. Full experience from initial quotation, e-mail communication from the Office and final work was all highly professional and friendly. Would recommend most highly.
Customer in Surrey
, work completed
Recommended
Excellent work.
Customer Service
Quality
Value
I had a living room/dining room and bedroom carpets cleaned. Dan turned up at the time stated to do this work. He phoned before his arrival to say he was on the way. The work was carried out efficiently - no fuss - he just got on with the job. Result - two clean carpets.
Marilyn, Berkshire
, work completed
Recommended
Helpful
Customer Service
Quality
Value
I had all the carpets cleaned. Very efficient and extremely helpful. I shall be happy to recommend your service to friends.
Christine, Hampshire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Cleaned two sitting room carpets with excellent results. Punctual arrival. Very helpful and pleasant person.
John, Surrey
, work completed
Recommended
Another good job
Customer Service
Quality
Value
All carpets cleaned thoroughly and stains removed. A fast efficient service with very little disruption to the rest of the house. Dan arrived on time, was polite and knowldegeable. Always good service from New Look Carpets Thank you
Customer in Hampshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Good in all the questions you raise above. Nothing went wrong.
Gordon, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt and professional.
Martha, Surrey
, work completed
Recommended
Efficient and effective.
Customer Service
Quality
Value
New Look Carpet Care successfully removed a stubborn port wine stain from a light coloured carpet. This was the first time we have used them. They spent time explaining their technique and returned just the next day to do they job. Careful work, pleasant and experienced operator, good equipment, and, all left neat and tidy.
S, Surrey
, work completed
Recommended
Superb service
Customer Service
Quality
Value
2 x bedrooms & stairs & landing. Some significant staining removed. Professional, great results as carpets look new. On time etc.
F, Surrey
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Second time I have used this company. All staff helpful and polite from first telephone call. On the day, they arrived absolutely on time and worked solidly all morning. Very polite and knowledgeable. Carpets looked great afterwards. Would recommend
Customer in Surrey
, work completed
Recommended
Efficient
Customer Service
Quality
Value
Very pleased with the end result. Extremely helpful and efficient.
Mark, Surrey
, work completed
Recommended
Very polite & friendly
Customer Service
Quality
Value
Very pleased with results, carpet looks new, inspite of being 35 years old. Cleaner very polite and friendly. Will certainly use again.
Sylvia, Surrey
, work completed
Recommended
Carpet and Upholstery Cleaning
Customer Service
Quality
Value
Carpets in two rooms cleaned and a reclining chair. Prompt arrival, very polite and helpful. Did a wonderful job, all stains removed and carpets look like new. Totally satisfied. I have used them before and they are still excellent. I would recommend this trader without hesitation.
Customer in Hampshire
, work completed
Recommended
Prompt & professional.
Customer Service
Quality
Value
Just as expected as they have cleaned my carpets before. No problems, polite, on time & very good job.
Angela, Surrey
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Excellent worker, very careful and polite.
Brenda, Hampshire
, work completed
Recommended
Professional service from start to finish
Customer Service
Quality
Value
We were impressed from the moment Dan answered our call for more information, followed by a quick and detailed quote. The lounge/dining and bathroom carpets were cleaned effectively a few weeks later but unfortunately the cleaning of our sofas caused a reaction with the underling foam/fabric. Dan visited quickly to assess the situation, took the covers away for additional washing/spot treatment and after a couple of days they were returned as good as new. We were extremely happy with the final result of the whole process and would not hesitate to recommend this company and to use them again in future.
Customer in Surrey
, work completed
Recommended
Thorough and efficient
Customer Service
Quality
Value
Dan arrived on time and set up quickly and efficiently despite the power cut we were experiencing that day. The sofas are much cleaner and no longer smell of dog! A great service from initial phonecall to finished product.
Customer in Hampshire
, work completed
Recommended
Fantastic professional work
Customer Service
Quality
Value
Impressed by professional, efficient staff from moment I phoned to arrange a quote, the visit and finally the work carried out by Neil who did a first class job in cleaning my 3 reception room carpets. So impressed that I will be arranging to have them back again next summer. A great company that I have no hesitation in recommending.
Customer in Surrey
, work completed
Recommended
Clean worker, good result.
Customer Service
Quality
Value
Arrived on time. Worked efficiently, good result. Would use again.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Carpets look like new after being cleaned. Very thorough clean, efficiently done.
L, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Very efficient carpet cleaning. Dan worked very hard and got rid of all stains. Can't recommend more highly.
J C, Surrey
, work completed
Recommended
Brilliant job!
Customer Service
Quality
Value
New Look Carpet Care cleaned the lounge, dining room, stairs and landing carpets and a mark on the sofa. Carpets look like new. A very professional job. They arrived spot on time, were very pleasant and helpful. We were extremely pleased with he results. Would definitely recommend them.
Sue, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Flexible prompt and efficient.
Chris, Surrey
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Very thorough service, this is the deepest clean we have ever had, it certainly does work, the carpets and furniture have really come up well. Would definitely recommend!
Nick, Surrey
, work completed
Recommended
Prompt, caring and professional.
Customer Service
Quality
Value
NLC - cleaned hallway, bedroom and large living room carpet. Completed to agreed schedule and budget. Home visit to asses, clear information on how they worked, what they could and couldn't do. Dan, helpful, considerate, honest and listened. Flexible, adjusted start time to meet our needs. Aftercare, careful when replacing furniture, all furniture legs protected with foil, to prevent stain marks. Follow up call between first visit and schedule date, allowed us to change start time.
Which? Trusted Traders Consumer
, work completed
Recommended