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New Look Carpet Care Limited

4.8

645 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

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4.8
645 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Good professional job
Customer Service
Quality
Value
A good job - my carpets look like 'new' - friendly helpful service - they did change some appointments - but kept me informed at all times.
Sally, Surrey Posted on 09/08/2016 , work completed 09/08/2016
Thoroughly efficient job
Customer Service
Quality
Value
Fully satisfied with a job, well done.
John, Surrey Posted on 17/11/2016 , work completed 17/11/2016
Prompt and professional.
Customer Service
Quality
Value
No problems at all, good job done.
Jill, Surrey Posted on 24/05/2017 , work completed 24/05/2017
Professional job
Customer Service
Quality
Value
Good job. Revived a (rather old) carpet for a few more years.
Janet, Surrey Posted on 16/03/2017 , work completed 16/03/2017
Really pleased
Customer Service
Quality
Value
Friendly, efficient. Carpets look fab. Very impressed.
Jacqueline, Surrey Posted on 10/10/2016 , work completed 10/10/2016
My Review
Customer Service
Quality
Value
2 pleasant, hard-working men who completed the work in the time they said.
Sandra, Berkshire Posted on 06/09/2016 , work completed 06/09/2016
Thorough job
Customer Service
Quality
Value
Considerate and tidy. Left advice about future spills.
Ruth, Surrey Posted on 16/12/2016 , work completed 16/12/2016
Very efficient
Customer Service
Quality
Value
I am very pleased with the carpet cleaning and the young man who did the work was very efficient. I wouldn't hesitate to use this company again.
Betty, Surrey Posted on 28/04/2017 , work completed 28/04/2017
Excellent Job
Customer Service
Quality
Value
Impressed with Darren who was very helpful and did a great job for us.
Gillian, Surrey Posted on 15/11/2017 , work completed 15/11/2017
Very good and professional
Customer Service
Quality
Value
Friendly, efficient, professional and helpful. Good job.
Maggie, Surrey Posted on 23/01/2018 , work completed 23/01/2018
My review
Customer Service
Quality
Value
Prompt and professional.
Martha, Surrey Posted on 11/01/2019 , work completed 11/01/2019
Good job
Customer Service
Quality
Value
We moved in 18 months ago and since then have had the whole house repainted. The only carpets are on the stairs and landing and loft bedroom and we wanted them cleaned. The job was assessed on a first visit the process explained and it was carried out professionally with good results.
Jaynn, Surrey Posted on 10/08/2016 , work completed 10/08/2016
Very good
Customer Service
Quality
Value
Good service, arrived on time, professional approach, did not cut corners, very satisfied.
Tom, Surrey Posted on 11/11/2016 , work completed 11/11/2016
Very satisfied
Customer Service
Quality
Value
Very happy with result. Fairly old carpet give in new lease of life.
Patricia, Surrey Posted on 21/10/2016 , work completed 21/10/2016
My review
Customer Service
Quality
Value
Hard worker. Good carpet cleaned & furniture upholstery cleaned. Very pleased.
Ann, Surrey Posted on 01/02/2017 , work completed 01/02/2017
My review.
Customer Service
Quality
Value
Hall and lounge carpet cleaned. Very good job.
Patricia, Surrey Posted on 22/02/2017 , work completed 22/02/2017
Prompt and efficient
Customer Service
Quality
Value
Darren who carried out the cleaning of my carpets was pleasant, prompt and efficient.
Joan, Hampshire Posted on 21/06/2017 , work completed 21/06/2017
Good work
Customer Service
Quality
Value
Very happy from the start to finish. Making initial contact was easy and very helpful, and agent for estimate arrived on time etc. Neil again arrived on schedule, explained everything very well and carried out the work very efficiently.
Customer in Surrey Posted on 09/07/2019 , work completed 09/07/2019
My Review
Customer Service
Quality
Value
Excellent job
Deborah, Surrey Posted on 07/09/2016 , work completed 07/09/2016
A very good job
Customer Service
Quality
Value
Although I feel, expensive, a job well done and excellent customer service.
Doreen, Surrey Posted on 12/09/2016 , work completed 12/09/2016
Prompt and professional
Customer Service
Quality
Value
Good service helpful. Thank you for good job.
Which? Trusted Traders Consumer Posted on 18/07/2016 , work completed 18/07/2016
My review
Customer Service
Quality
Value
Quiet and efficient.
Ronald, Surrey Posted on 24/11/2016 , work completed 24/11/2016
Great job
Customer Service
Quality
Value
The carpet was cleaned quickly and thoroughly - as I would expect from a company contracted to clean my carpet.
Lynda, Surrey Posted on 20/02/2018 , work completed 20/02/2018
Professional
Customer Service
Quality
Value
Very pleasant and helpful operator.
Susan, Surrey Posted on 13/02/2018 , work completed 13/02/2018
Pleasant staff
Customer Service
Quality
Value
Cleaned 2 armchairs. Arrived on time & were pleasant staff.
Margaret, Surrey Posted on 02/11/2018 , work completed 02/11/2018