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North East Heating Solutions Limited

4.9

86 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
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Organisations and Awards

Apr 2019

About

North East Heating Solutions is a family run business supplying and fitting environmentally friendly ELKAtherm electric radiators and Sunamp hot water systems.
Our heating system offers fully controllable warmth in every room via a traditional dial system, digital control or remotely with our 'HeatApp'.
We offer a 25-year manufacturer's guarantee on our electric radiators and a 4-year guarantee on the thermostat that controls your heating. Our hot water solutions come with a 10-year warranty for their thermal storage core.
We deliver exceptional service and value for money which has led us to being one of the region’s leading installers of electric heating and hot water systems. Our in-house engineers are NICEIC members and you won't see any muddy boots in your property – our engineers always clean up after themselves.
No job is too small for us. Whether you're looking for a new heater for your conservatory, replacing an old water cylinder or wanting to update your entire heating system, we can help.

What we do

  • Boiler, central heating and gas engineers

  • Electricians

    • Electrical installations

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar water heating

  • Plumbers

  • More Services

    • electric heating
    • conservatory heating
    • storage heaters
    • hot water

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
86 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Excellent service
Customer Service
Quality
Value
I was impressed with the conduct of this firm from the first visit of its representative. The quotation was submitted quickly, and in an easily understandable form. From my decision to employ North East Heating Solutions I was entirely satisfied with the service and the work. I was kept informed at all stages and everything happened on the dates agreed. When the radiators were installed the workmen were polite, methodical and neat, and the work was completed within the day. I opted initially for the tablet control of the radiators, but found that was not compatible with how I wished to manage the system. The company fitted control knobs on all radiators, which are perfect for my needs. I have been completely satisfied with the system for the last four years and four months.
Customer in North Yorkshire Posted on 02/04/2019 , work completed 28/11/2014
Recommended
The trader replied (on 04/03/2020)
Thank you ever so much for your review. We are always more than happy to ensure all customers have easy control of their Elkatherm heating system so we were more than happy to change the control system to one that more suited your needs.
Very efficient
Customer Service
Quality
Value
We had our survey carried out to assess the correct size of Elkatherm heater with no sales pitch, and no pressure. we were advised on size and chose an appropriate colour. Our heater duly arrived with two very pleasant young men, was connected up and we were shown how to operate it. I can safely say we have had 2 years of trouble free warm bathroom and we are very happy with it. I would definitely recommend.
Customer in Northumberland Posted on 01/04/2019 , work completed 13/03/2017
Recommended
The trader replied (on 04/03/2020)
Thank you for your review and for the recommendation for our company and the Elkatherm electric radiators. We wish you many more years of trouble free warmth.
Professional and efficient
Customer Service
Quality
Value
A thoroughly professional job from start to finish. The radiators have proved to be as efficient and economical as we were told they would be. Very satisfied with the whole process.
Customer in East Riding of Yorkshire Posted on 01/04/2019 , work completed 16/04/2004
Recommended
The trader replied (on 04/03/2020)
Thank you ever so much for your excellent review and we are delighted that everything we promised you regarding efficient and running costs have proven to be true.
Would recommend
Customer Service
Quality
Value
We have had our heaters from north east heating now for several years and can't recommend highly enough. Our old storage heaters were removed and the elkoheaters installed quickly and efficiently with no mess. We have saved on heating costs year on year and find them very easy to control wirelessly. We recommended them to friends last year who are similarly delighted.
Customer in Cumbria Posted on 19/03/2019 , work completed 31/08/2015
Recommended
The trader replied (on 04/03/2020)
Many thanks for both your review and also recommending us to your friends who also decided to install the Elkatherm electric radiator system from ourselves. We wish you many more happy years of trouble free warmth.
Delighted
Customer Service
Quality
Value
I have had my Elkatherm radiators for five years now. I cannot speak highly enough of the excellent no pressure sales technique.The radiators are a great success,they were fitted in less than two hours by efficient pleasant workmen. My house is warm and cosy and I find them economical,no servicing needed,easy to regulate and whilst my house was empty for four months due to illness the radiators were put on timers, so no worries about frozen pipes. I have no hesitation in recommending Northeast heating solutions .
Customer in West Yorkshire Posted on 04/03/2019 , work completed 21/03/2014
Recommended
The trader replied (on 04/03/2019)
Thank you for your review. Whilst we know that the Elkatherm radiators are 'best-in-class' its always reassuring to hear from established customers. Its the sole aim of North East Heating Solutions to have our customers warm and cosy without excessive energy costs.
Delighted
Customer Service
Quality
Value
Our new heating system was installed on schedule and budget. The fitters were friendly, helpful and explained everything carefully. We are delighted with our new heating again.
Stephen, West Yorkshire Posted on 15/02/2019 , work completed 15/02/2019
Recommended
The trader replied (on 04/03/2020)
Thank you Stephen for your review. We are delighted that you are delighted with the Elkatherm electric radiator system.
Excellent
Customer Service
Quality
Value
Everything done to schedule and budget. Helpful, friendly service and very speedy and efficient! They answered questions and put me on the right track. Excellent! so pleased.
Susan, North Yorkshire Posted on 21/12/2018 , work completed 21/12/2018
Recommended
The trader replied (on 19/01/2019)
Thank you Susan for your review. We aim to achieve 5* service, 5* quality and 5* value. So pleased you're happy with all aspects of our work
Radiators fitted by John and Steve. Excellent, respectful and clean.
Customer Service
Quality
Value
John and Steve fitted four radiators and were a pleasure to have in my home. They were really respectful, quick and clean and with little or no disruption at all.
NormaNE Posted on 03/10/2018 , work completed 03/10/2018
Recommended
The trader replied (on 19/01/2019)
Many thanks for your review. Many customers fear having trades people in their homes and we pride ourselves on respecting your home and treating it and our customers with 100% respect.
Friendly & professional
Customer Service
Quality
Value
Prompt, efficient & highly professional. Friendly & fast installation service. Highly recommended.
Michael, North Yorkshire Posted on 24/04/2018 , work completed 24/04/2018
Recommended
The trader replied (on 08/05/2018)
Thank you Michael, we really appreciate your comments and your review of our heating system.
Excellent and efficient
Customer Service
Quality
Value
Electric radiators fitted by Steve and John. Couldn't have had more pleasant, efficient and patient engineers. It was a pleasure to have them in the house and job well done!.
Carole, Cleveland Posted on 17/04/2018 , work completed 17/04/2018
Recommended
The trader replied (on 08/05/2018)
Thank you Carole, we always aim for one standard in our work and that is Excellence. So glad we have achieved this for you and you have a cosy home.
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Mon–Fri: 9:00–17:00
Standard network rate.