Endorsed by Which?

North East Heating Solutions Limited

4.9

86 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Apr 2019

About

North East Heating Solutions is a family run business supplying and fitting environmentally friendly ELKAtherm electric radiators and Sunamp hot water systems.
Our heating system offers fully controllable warmth in every room via a traditional dial system, digital control or remotely with our 'HeatApp'.
We offer a 25-year manufacturer's guarantee on our electric radiators and a 4-year guarantee on the thermostat that controls your heating. Our hot water solutions come with a 10-year warranty for their thermal storage core.
We deliver exceptional service and value for money which has led us to being one of the region’s leading installers of electric heating and hot water systems. Our in-house engineers are NICEIC members and you won't see any muddy boots in your property – our engineers always clean up after themselves.
No job is too small for us. Whether you're looking for a new heater for your conservatory, replacing an old water cylinder or wanting to update your entire heating system, we can help.

What we do

  • Boiler, central heating and gas engineers

  • Electricians

    • Electrical installations
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar water heating
  • Plumbers

  • More Services

    • electric heating
    • conservatory heating
    • storage heaters
    • hot water

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
86 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Excellent job
Customer Service
Quality
Value
No 'pushy' sales talk, just good facts. Fitters were very professional and cleaned up afterwards. Would recommend them.
John, Derbyshire Posted on 17/03/2018 , work completed 17/03/2018
Prompt and professional.
Customer Service
Quality
Value
They were very thorough and cleaned up after themselves.
Lisa, Lancashire Posted on 05/03/2018 , work completed 05/03/2018
The trader replied (on 08/05/2018)
Thank you Lisa, so happy that we have done a good job for you
Don't go anywhere else!
Customer Service
Quality
Value
We bought an holiday apartment with an electric heating system already installed. Wishing to be able to control the system remotely we contacted North East Heating Solutions. The complexity of interfacing our phone , the heating system router and our broadband router was made very simple with the assistance of Yvette Ford. Despite some issues with OUR broadband router, her patience and persistence were beyond the call of duty. I maintain that the quality of people are a reflection of the quality of the company. Therefore, don't go anywhere for an electric heating system before you contact North East Heating Solutions.
Ian F. Posted on 19/01/2018 , work completed 19/01/2018
The trader replied (on 08/05/2018)
Thank you Ian, Yvette and all of our small friendly team aim to provide all of our client with excellent service and support.
Excellent
Customer Service
Quality
Value
They said it would be fitted before Christmas - and it was. Two very pleasant fitters who got on with the job. Hoovered up mess with their own cleaner and checked radiator working.
Alexandra, Lincolnshire Posted on 18/12/2017 , work completed 18/12/2017
The trader replied (on 08/05/2018)
Thank you Alexandra, hope you were warm and cosy over this past very cold winter.
Efficient and helpful
Customer Service
Quality
Value
Arrived on time worked quickly and cleaned up after themselves. Were both personable and answered all our queries would definitely recommend.
John, Derbyshire Posted on 27/10/2017 , work completed 27/10/2017
The trader replied (on 08/05/2018)
Thank you for your positive comments John
Job well done
Customer Service
Quality
Value
Very pleasant and efficient workmen. They were late in arriving - I think because the journey took longer than they expected.
Rhona, Cumbria Posted on 03/10/2017 , work completed 03/10/2017
The trader replied (on 08/05/2018)
Hi Rhona, many thanks for the 5* rating, much appreciated
Super
Customer Service
Quality
Value
Super job. Quick efficient, socially acceptable but ate all the biscuits.
Kenneth, Cumbria Posted on 13/09/2017 , work completed 13/09/2017
The trader replied (on 08/05/2018)
Ken, please let us know your favourite biscuits, we will send you more! Thanks for the 5 star rating
Looks Good
Customer Service
Quality
Value
The radiators were installed cleanly and quickly. They look good and I hope they will run as well as they look.
Patricia, Tyne and Wear Posted on 08/09/2017 , work completed 08/09/2017
My review
Customer Service
Quality
Value
Lovely Job, Prompt & Professional
Valerie, Cleveland Posted on 01/09/2017 , work completed 01/09/2017
Was definitely brilliant job very professional
Customer Service
Quality
Value
From meeting Howard - northeast heating solutions to installation of heaters it was very professional! No mess no fuss - the tradesmen Steve and John polite helpful efficient! Job well done! happy all round.
Patricia, North Humberside Posted on 14/08/2017 , work completed 14/08/2017
The trader replied (on 08/05/2018)
Thank you Patricia for the 5 star rating. We always try to our very best and respect customers homes as if they are our own.