Endorsed by Which?

Northwich Glass Ltd

4.8

66 Reviews

Opening Hours
Today - 09:00–13:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 09:00–16:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Northwich Glass Ltd has been a family owned business since it was established in 1959 With over 60 years of trade, we have seen many changes in the industry, many driven by the demand of customers as people understand better their needs and wants.

We pride ourselves on listening to all of our customers, providing a personal and helpful experience as we understand better than anybody choosing the right windows, conservatory or bi-folding door system can be very daunting.

Our team of highly trained and experienced Sales Executives and designers work very closely with our customers to ensure you get what you want, when you want it. We also recognise building work of any level can be stressful to your home environment, that is why we ensure installation of your doors, windows or conservatory is done so with the minimum amount of disruption.

Our project managers will ensure that this happens at a mutually convenient time - to ensure any disruptions are removed or reduced to acceptable levels.

What we do

  • Glaziers

    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Stained glass
    • Sash windows
    • UPVC Windows
    • Double glazed units
  • Doors

    • Bi-fold doors
    • Patio doors
    • Fire doors
    • Composite doors
    • French doors
    • UPVC doors
    • Front door
    • Orangeries
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory maintenance
    • Conservatory repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
66 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Excellent friendly service.
Customer Service
Quality
Value
Our new garage back door was installed very well indeed. The old wooden door was taken away which was very helpful. Excellent and friendly service.
Patrick, Cheshire Posted on 06/02/2019 , work completed 06/02/2019
five windows fitted
Customer Service
Quality
Value
Good service from the sales team and despite Christmas we were given a short date for installation. The fitters arrived promptly and completed 4 upstairs windows in one morning. We checked the work done and noted that they had not fitted new windowsills as requested. When we pointed the problem out they ordered the sills which arrive very quickly . They then fitted the sills to the installed windows and fitted the remaining downstairs widow finishing late afternoon.
Customer in Cheshire West and Chester Posted on 01/02/2019 , work completed 28/01/2019
Excellent
Customer Service
Quality
Value
Work done on recommendation, and everything carried out to perfection. Very pleased with result, and left clean and tidy. Many thanks to Olga and team. Would thoroughly recommend.
Which? Trusted Traders Consumer Posted on 30/01/2019 , work completed 30/01/2019
A good business to use
Customer Service
Quality
Value
I have been building my house and everyone at Northwich glass has been very helpful throughout. Thank you
Customer in Cheshire West and Chester Posted on 22/12/2018 , work completed 21/12/2018
Prompt, efficient & tidy
Customer Service
Quality
Value
Excellent workmanship.
J, Cheshire Posted on 05/12/2018 , work completed 05/12/2018
Great product and work
Customer Service
Quality
Value
They fitted a new Rock front door and a new kitchen window, the rest of the windows in the house had been done by a firm which went bust and left us in the lurch. I found NG through this site and wish we'd found them before we started the work, as we would have used them. We had a bit of confusion over the date but this was sorted out easily over the phone. We are very pleased with the products, the fitters turned up on time, worked hard and cleared up after themselves. We would use them again and have already recommended them to neighbours.
Basinger Posted on 15/11/2018 , work completed 15/11/2018
A very professional job
Customer Service
Quality
Value
A very good job, the men were very pleasant, very tidy and good at their jobs. Highly recommended.
Alan, Cheshire Posted on 26/10/2018 , work completed 26/10/2018
Shambolic project management and bad customer service
Customer Service
Quality
Value
I have to leave 1 star but would leave 0 if there was the option. Decent product and sales team but NG are an absolute nightmare to deal with. The installation team mismanaged our project from start to finish and repeated failure to return calls from the team and the MD have made our project an unnecessarily upsetting and frustrating experience. The after service has been completely non existent. From similar stories we’ve heard since, I’d be surprised if they still were in business in 12 months. Totally inept and shambolic.
FLTH52 Posted on 14/10/2018 , work completed 14/10/2018
Brilliant job
Customer Service
Quality
Value
Salesman gave us a price without a need for special offers, very helpful with useful recommendations fitters were on time, very professional, excellent workers and extremely tidy. Delighted, excellent job.
Eric, Cheshire Posted on 03/07/2018 , work completed 03/07/2018
Great job, highly recommended
Customer Service
Quality
Value
Arrived at agreed time, brought all their own dust sheets and hoover, fitted windows very efficiently and left everything very tidy. Windows are excellent, service is fabulous.
David, Cheshire Posted on 15/06/2018 , work completed 15/06/2018