Norwich Heating Engineer Ltd

We presented Ollie with quite a challenge. We wanted our antiquated heating system zoned and the heating to reach the top floor radiators. Pipework had been installed over a number of years in a haphazard fashion. Previous plumbers had asked for a day to do a survey of existing pipework. Ollie managed to figure it out in half an hour, quoted and gave us a date for installation. He turned up on the day fully prepared. The work was done in fewer than the five days allocated as none of the contingency time was needed. The work is neat and the site was left tidy. Now it's winter we are appreciating the advantages of an intelligent heating system and the efficiencies that brings.

Thanks to Ollie and Dan for such a smooth installation of my new combi and radiators to my 3 bed house and in just over 2 days. I was amazed at how quick they worked and the high standard of finish. They arrived on time and worked with little or no break through out the day (with exception to a few cuppas and biscuits i happily supplied). Both where very professional, polite and very knowledgeable tradesmen. Ollie explained everything in detail from start to finish and gave me some alternative options. My dog liked them too :) I would definitely recommend their services.

My boiler was booked in for a service with Norwich Heating Engineer Ltd however they did not turn up on the day arranged. I gave Norwich Heating Engineer Ltd the benefit of the doubt and followed up with a phone call to re-arrange, they were apologetic and offered a discount if I re-booked. This was followed up with an E-mail to confirm availability which I replied to immediately - 6 months later and I'm yet to receive a response!

Ollie and Dan carried out the installation of our new boiler in a very professional manner. Including installing the new boiler in a much more convenient location on the first floor of our house rather than the old location in the loft. The whole operation was well organised and quickly completed. We couldn't have wished for more polite, efficient and considerate tradesmen, especially as one of us had just come out of hospital after a major operation. We cannot praise them highly enough. Chas and Mo Sugg

When you read so many rave reviews you think, wow, can these guys really be that good? Well the answer is yes, they certainly are. Ollie and Dan fitted a new boiler and radiator valves in a little over a day and a half with minimal disruption and really worked hard to a very high standard. They are very professional, clean, tidy, polite, knowledgeable, trustworthy and a pleasure to deal with. Ollie went above and beyond and did work that was not quoted for initially to change some of my poor plumbing and wiring and fitted some new parts that I virtually had to insist he charge me for. They both patiently answered my infinite questions and explained how everything worked before leaving. Ollie even came back the next day to change another suspect part. The quote was the most reasonable I got and it goes without saying that I would not hesitate to recommend Ollie to anyone.

Works - replace boiler , move from ground floor to first floor, new flue through pitched roof, replace radiator valves and fit 2 new radiators From start to finish Ollie and Dan were outstanding and we would recommend without thinking. Ollie quoted us and explained everything fully before works and during All works completed as per quote with no hidden extras. Every care taken in our home. Top job very much appreciated.

Ollie & Dan carried out a full central heating and boiler installation over 4 days. We were really impressed with the quality of finish, speed of work and good advice given to achieve the desired specification and performance. We would have no hesitation in recommending them.

We used Ollie for our boiler installation recently. He and Dan came and installed it, both were really professional and informative. Would recommend to anyone, really nice guys too.

Ollie & Dan installed my new Worcester Bosch boiler and new TRVs and new Radiator. There were very knowledgeable,professional, courteous and hard working. The attention to detail was A1 and the cost was much more reasonable than the other estimates I had. You get more bang for your buck with Ollie. I would have no hesitation recommending Norwich Heating . After getting the hang of the Bosch Easy Control app the boiler looks after itself. A good job well done.

Olly replaced our boiler; He and Dan are top guys. They are very professional, very personable, very well informed, and very helpful; I have no hesitation in recommending them. They made the whole process from first quote to installation seamless and joined up. They took all my questions patiently and gave informed answers that left me feeling in control of something that I have little idea about... they are very good professionals and trustworthy. Thanks...