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Octopus Energy Services Limited

5.0

1 Review

Opening Hours
Today - 09:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–16:00
  • Saturday - Closed
  • Sunday - Closed

About

At Octopus Energy, we make it easy for homeowners to upgrade to cleaner, smarter, energy-efficient homes. You don’t have to be an Octopus Energy customer to use our services.

Whether it’s fitting a Cosy heat pump, installing solar panels and battery storage, or setting up an EV charger, our experienced team handles the entire process from design to installation. We take time to understand each home’s needs and make sure every system is fitted safely and neatly.

Customers can track and manage their energy through the Octopus app and access our range of money-saving smart tariffs. Aftercare is included for all products, with support available 7 days a week to ensure peace of mind before, during, and after installation.

Contact us:

Heat Pump: heat@octopus.energy

Solar and battery: solar@octopus.energy

EVC: charging@octopus.energy

What we do

  • Renewable energy

    • Heat pumps
    • Solar panels
  • Electric Vehicles

    • Electric Vehicle Charging Points

Customer reviews

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5.0
1 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Air Source Heat Pump
Customer Service
Quality
Value
Octopus spent a week installing a 8.5kw Daikin Air Source Heat Pump, The work included removing the gas boiler and pipe work, decommissioning the gas meter, upgrading 90% of our radiators, upgrading our hot water cylinder (2x the original capacity), removing two cold water tanks from the loft space and converting our hot water supply to mains pressure. All this took just a week. All as per survey, all on-time and to cost. Installation notes. The Daikin heat pump sits to the northwest facing side of our house with plenty of breathing space. The feed and return pipework, plus the mains supply to the heat pump is routed via our loft space, where it replaces the original feed and return from the original gas boiler. One important note is that we have 15mm pipework upstairs and microbore pipework downstairs. ALL works well. Thank you Octopus.
Customer in York Posted on 15/02/2026 , work completed 29/02/2024