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Endorsed by

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Trusted Traders

OIS Removals Limited

Logo on white
Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday - Closed
Profile thumb logonew

4.6

13 Reviews

About

Ois removals Ltd are very proud to have been recognised as a Which trusted trader. We provide removals and storage services and cover all areas of London.

We have a fleet of seven removal vehicles and own our storage warehouse. All our staff are employed directly by the company, are very professional, have all been CRB checked and will endeavour to make your moving day as stress free as possible.

We mainly specialise in moving flats and apartments within the greater London area and can provide any type of removal service from moving single items to a seven bedroom house removal.

If needed we can provide very competitively priced storage services for any amount of time. Our storage charges are usually much more competitively priced when compared to other providers and we are very happy to offer discounts if you need long term storage.

We can provide packing materials and packing services and are happy to offer free advice on any and all aspects of moving house.

What we do

  • Removals

    • Home removals
    • Storage services
  • More Services

    • packing material delivery

Customer reviews

Reviews summary

4.6
13 reviews
Customer Service
4.7
Quality
4.6
Value
4.5
Sort by
Brilliant and friendly
Customer Service
Quality
Value
Friendly staff, very efficient.
Emma, London16/02/2018
Brilliant.
Customer Service
Quality
Value
Both workers were extremely polite and friendly and got the job done quickly and professionally. Would recommend and use again in future.
Laura, London16/02/2018
Brilliant.
Customer Service
Quality
Value
Both workers were extremely polite and friendly and got the job done quickly and professionally. Would recommend and use again in future.
Laura, London16/02/2018
Quick and efficient
Customer Service
Quality
Value
Excellent service and quick and very efficient.
Anjali, London04/02/2018
Absolutely amazing
Customer Service
Quality
Value
They guys were extremely professional, courteous and very helpful. They went out of the way to make our move as smooth as possible. Second time using their services and once again extremely happy customer. Thank you!
Anonymous25/01/2018
Very good!
Customer Service
Quality
Value
We have used Ois a few times now and has always been a very pleasant experience from the booking team to the removal guys. I wont we hesitating to use them again and also to recommend their service to friends and family.
Mr D Edwards22/12/2017
Helpful efficient removers
Customer Service
Quality
Value
In 2009 Ois Removals moved all the contents out of my flat and put them into storage. When I contacted them early this year they immediately identified my items, arranged to deliver them a few days later and did so at the time arranged. In spite of the long period the items had been in store they were returned in excellent condition and all the major items were unpacked, where necessary reassembled, and placed in position. The service I received was excellent. The only flaw was the company's accounting procedures but when I pointed out their mistake they readily accepted that they were at fault and agreed that there was nothing further to pay. For removing and storing household goods and furniture I thoroughly recommend them.
DIANARC14/06/2017
A thoroughly and exceptionally competent and pleasant removal company
Customer Service
Quality
Value
In 2014 OIS moved me out of my home in Islington and into storage for three months while I completed on the new home I was purchasing in Muswell Hill where they then moved me into. In 2017 they moved some of my furniture in Muswell Hill into my holiday home in the Cotswolds. In all aspects of these transactions their service was exemplary in every way throughout: always acting in accordance with what they had agreed to do; prompt in every way; thoroughly attentive to packing and every other aspect of the moves and finally unloading; and always very helpful, pleasant and competent in every respect. I would not hesitate to use them again and to recommend their exceptional service to others.
Dr JC24/02/2017
Many damaged items
Customer Service
Quality
Value
The booking was straightforward and we took the free insurance offered. The movers arrived relatively promptly on moving day. We were moving ten minutes drive away, and were expecting two trips. The men seemed keen to fully load the van, perhaps to avoid a second journey, which was needed anyway. They unloaded as directed, rebuilt the large bedframe, and left. Over the next couple of days we noted: - a wooden piece broken from the dining room table, and laid adjacent to it (we were not informed) - a large break in the wooden hinge of a small unit, making it unusable - missing and fractured caps from the bedframe (we were not informed) - multiple dents and scratches on other wooden furniture We immediately contacted OIS Removals Ltd via telephone and sent photos via email. We accept that minor damage will occur on moving furniture, hence would have expected the movers to inform us of obvious damage on the day. We were informed to wait for a manager to contact us. After multiple emails over three weeks, we were finally given a reply to state the insurance only covers repairs over £150. We were not given adequate reason as to the delay in response.
Chis7711/02/2017
The trader replied (on 23/02/2017)
I will state categorically that unlike most other removal companies we usually offer free goods in transit insurance to all our customers and in the event of damage happening we cover the excess, we have carried out in excess of 1000 removals in the past 12 months and there were three cases where very minor damage was reported to us, none of the damage was above £150 excess and in all three cases we either had the items repaired or paid the customers the amount claimed. Which trusted traders have refused to give us any information about the customer who has left this review and they haven't left a name simply a vague email, its impossible for us to address it properly as we have no information, I think that if a customer leaves a review like this they should at least leave a name, we have complained to Tony Jackson of Which trusted traders about this but to no avail.
Best move so far
Customer Service
Quality
Value
Can't fault the OIS team. Very efficient, friendly and thorough. They even made my 5 year old son laugh who was being a right nuisance while the boys were trying to work. Recommended.
Tai Harrison02/11/2016