Optimum Plumbing & Heating Limited

Just cannot fault this company. As with practically every other review, they were professional, friendly, efficient, and their attention to detail and advice was excellent. Mark and Luke made what could have been a very stressful 2 weeks into anything but; in fact they were a pleasure to have around. Mark came up with some very helpful ideas when we weren’t sure what to do, and it was obvious he really knew his stuff! He even fed the cat for us some days. So, a huge thank you to Mark and Luke, who we wouldn’t hesitate to contact again should the need arise.

I gained quotes from 3 local companies but Mark from Optimum Heating was the most thorough in explaining a boiler replacement to a combi boiler. Simon and Bradley arrived on time and explained the work to be done before I had to go to work. They were very trustworthy to be left in my property alone. At the end of the 1st day, they left all areas clean and tidy. On day 2, once completed, Bradley talked me through how the thermostat worked and programmed it for me. I wouldn't hesitate to recommend them. Great work guys and thank you very much.

The boys were very helpful and other engineers were less than to say the least! They showed up on time and was very tidy and quick! Will be using them for all future use.

After several years of frustration dealing with British Gas who are increasing incompetent and use Covid as an excuse for poor service. I found Optimum on Trusted Traders. I have found them excellent. You can speak to someone on the phone without endless Covid-speak. They turn up on time Simon did an excellent job, including finding a few things that BG had not done correctly. Thoroughly recommend this company.

Had Optimum come out to quote for replacing an old boiler system with combi and new rads. Mark knows his stuff and was able to offer plenty of advice and ideas. The work was carried out professionally and with care and attention, with Mark keeping me updated throughout. Where surprise issues arose due to hidden issues left by previous house owners, Mark and Luke were always flexible and willing to stay late in order to keep things on track. We had them back later in the year to replace our shower and refit our downstairs loo. Again, they ran into more issues caused from the previous incompetent homeowners, but were enormously helpful in getting these addressed and making sure the impact on us was minimal. They go the extra mile to ensure the job is done despite any complications, and still done to a high standard, always ensuring things are left clean and tidy at the end of the day. We're very pleased with the end results, and would happily recommend Mark and Optimum Plumbing to friends and family.

Simon and Luke were excellent workers. They were polite, approachable and on time each day. They were very tidy workers and explained everything as they went along. Explained how the boiler worked etc and listened to what was asked of them. I would not hesitate to recommend them and would definitely use them again.

After getting a comprehensive quote for a boiler replacement, optimum came on time and completed fitting within the agreed time scale. This is even more impressive when you consider that the job was not as straight forward as planned. I could not be more pleased with the work done, staff and outcome of the job - our heating is fully working and reliable again. Great company and people.

Optimum's was not the cheapest quotation we received, but the price quoted was broadly in line with that of other companies. We chose them because of the detail they went into, when discussing the boiler replacement, in particular foreseeing any future problems and how they might be avoided. They arrived at the appointed time and carried out the work efficiently, even ensuring the heat was back on the first evening, before returning to complete the job on the second day. They were very willing to go the extra mile, even repainting part of the wall around the new flue and left everything clean and tidy. We are extremely happy with the work carried out.

The Optimum team did a great job of removing my old boiler and installing a new one. I received 2 competitive quotes for different brands of boilers. The work was carried out to an extremely high standard and I was very pleased with the result. I always use Optimum as they are reliable, trustworthy and offer an excellent service for a fair price.