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Endorsed by Which? Trusted Traders

Optimum Plumbing & Heating Limited

Profile thumb optimum logo

97 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours


Optimum Plumbing and Heating Ltd is a family run business directed by Simon and Mark Wade.
Together we have over 30 years experience in the industry and have been running Optimum since 2004.

Optimum has a strong, friendly and reliable reputation. We are Which Trusted traders and what's better than having a Which best buy Worcester boiler being fitted so Which approval all round.

We cover all aspects of domestic heating and plumbing including:
• Gas and oil replacement boilers
• Cylinders and un-vented cylinders
• Boiler servicing and repairs
• Full central heating system installations
• Landlord Gas Safety checks
• Full bathroom redesign and installation

We cover Peterborough, Huntingdon, Ramsey, Oundle and Stamford areas.
We operate a 24hr call out, free quotations and our follow up after a job is completed is second to none.
Thank you for looking at our profile and we look forward to hearing from you.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Boiler installation
    • Gas cooker installation
    • Boiler servicing
    • Radiators and central heating
  • More Services

    • lpg installation
    • multi fuel burners
    • complete bathrooms.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

97 reviews
Customer Service
Sort by
Replacement of an old Solid Fuel heating/hot water system with a Regular Gas Boiler
Customer Service
Simon and Bradley were helpful, communicative, polite and I think they did a great job. They even managed to get the old coal-fired boiler out of the kitchen and carted away, despite it's size and weight, and took a couple of other issues in their stride as well. Everything was squared away at the end of each day, and they left everything tidy. They clearly knew their craft inside and out, and I absolutely wouldn't hesitate in using their services again.
Customer in Cambridgeshire Posted on 03/10/2021 , work completed 23/09/2021
Replacement Gas Boiler
Customer Service
We had our old Worcester Bosch boiler replaced with an updated model. The work was carried out in a professional and friendly manner and was completed ahead of schedule. Great care was taken looking after our home and afterwards would never have known such work had been carried out. There was a slight glitch and this was remedied very quickly - I think this is a good test of a company's customer service and in this case consider it to be excellent. I would have no hesitation in recommending Optimum and look forward to working with them again in the future.
Customer in Cambridgeshire Posted on 21/08/2021 , work completed 19/08/2021
Professional, friendly, competitive
Customer Service
Bradley from Optimum was very polite and professional. I had a three-port valve replaced, boiler service and a new radiator fitted in a new location. Price was competitive and they turned up as arranged. Invoiced soon after completion of works. Trustworthy decent guys - first used them 9 years ago before moving out of the area - still the same core group of guys now. Would recommend (hence I’m here writing a review).
Customer in Peterborough Posted on 13/08/2021 , work completed 11/08/2021
Two radiators not working in my home.
Customer Service
This company really impressed me. They are incredibly professional, have excellent customer service and will continue working until the job is finished to a very high standard. I would recommend them to anyone, and will certainly use them again.
Rachael in Cambridgeshire Posted on 10/06/2021 , work completed 07/06/2021
Good work and nice people.
Customer Service
From quote to finish this company were good to deal with. I had a new boiler fitted, new immersion heater and the system flushed. They were polite, efficient and helpful and left the house clean and tidy
Customer in Northamptonshire Posted on 22/05/2021 , work completed 07/05/2021
Bathroom Refit
Customer Service
Mark came out and quoted to rip out bathroom completely. Board ceiling and add spotlights. Fully tile walls and floor. Fit walk in shower, sink and toilet with units and tall storage cabinet. Work carried out meticulously and professionally. Always cleaned up after themselves at end of day. We are very happy with end results and would recommend to anyone. Will be using in future for any other plumbing jobs for sure.
Sarah in Cambridgeshire Posted on 11/04/2021 , work completed 22/03/2021
Excellent overall experience
Customer Service
The initial visit and diagnosis was thorough and explained to me in detail. The resulting quote was timely and itemised. When on site, Mark & Co were extremely polite, tidy, thoughtful and thorough. The invoice was timely and accurate. A pleasure to work with.
Customer in Rutland Posted on 08/04/2021 , work completed 24/03/2021
Really helpful over Bank Holiday
Customer Service
They are doing our bathroom this week and went out of their way to help with a piece of prep work in a bank holiday Monday. Really really appreciated and so grateful.
Customer in Cambridgeshire Posted on 05/04/2021 , work completed 05/04/2021
Boiler Repair
Customer Service
Our Gloworm is 25 years old and I have used Optimum a few times over the years. They are honest and thorough workers, providing full details of the issues and options. This last repair required a replacement board which was sourced and fitted within 24 hours. I have recommended them to several friends and they've sorted issues for them that other heating engineers couldn't.
Karen in Cambridgeshire Posted on 01/04/2021 , work completed 30/03/2021
Excellent service again
Customer Service
Simon and Luke once again have done a great job for me. This time to replace a radiator and add some extra pipework. Great job, very clean and tidy conscientious workmen even doing an extra small job to make sure everything was perfect. Thanks again. Pat
Customer in Cambridgeshire Posted on 16/01/2021 , work completed 15/01/2021