Oxyplumb Boiler Services

Having had a 35 year old warm air system for heating, we required a full retro installation of radiators and heating systems to the house. The options Leigh gave us allowed us to make an informed choice of just how far we wanted to go. Deciding on a fully pressurized water system and 11 designer radiators, the job was quoted for and completed on budget. Could we have found a cheaper price? Possibly, but I had confidence that Oxyplumb would get it right first time. The team spent a full 3 weeks installing the pipe work, running and testing the installation. Removing the old system and clearing down. Knowing that we were going onto re-fit bathrooms and kitchen, Roberto the lead installer located everything from boiler, two water tanks and Wifi management system to the rear of the garage, keeping the house clear. In the process he moved the main stop cock to the garage and providing both isolation taps to the hot and cold water with full drain down ports for each. I have had Oxyplumb come and help with the gas installation as part of the kitchen upgrades again just this week. Their installers not only know their jobs but are polite and helpful throughout.

We had a new boiler fitted and a power flush done as the heating was not working properly downstairs as well as one radiator replaced and an outside tap fitted. Oxyplumb told us we also needed thermostatic radiator valves fitted to each radiator. Since this work was done we have found out the flue on the boiler was not sealed in accordance with regulations, that the power flush was done in the wrong place and therefore ineffective and a waste of money, the thermostatic radiator valves were not essential and should not be fitted on every single radiator anyway (so more money wasted) and the piping for the outside tap was simply trailed across the loft with no insulation or anything and a really messy job made of it through the walls. Luckily (now we realise how bad the work was) Oxyplumb were supposed to quote for additional work to make the heating work but despite chasing they never did. We have spent another year without proper heating and a lot of time with other plumbers trying to understand what was wrong with the heating if the powerflush didn’t work to realise the powerflush might as well not have been done. We have now had to spend additional money having the poor work rectified as well as the money wasted already. A really disappointing experience.

We needed plumbing help in an emergency - a small job but urgent. I was delighted that when I spoke to Amanda she promised to get someone to us the same day - and in fact, someone arrived only two hours later. The job was completed efficiently and courteously so we are very pleased and would recommend.

Oxyplumb fitted our new boiler last year and we were so happy with their service that we called them to do the first annual service. The engineer from Oxyplumb was punctual, efficient, polite, conscientious, and was happy to give time and attention to the questions we had about our system. Full marks for an excellent company. We would wholeheartedly recommend them.

Leigh's a great guy to deal with and always does a good job. Fitted a full central heating system for us and a new bathroom. Now back for annual servicing which is competitively priced. Highly recommended

Oxyplumb annually service my boiler and if we have any little niggles with taps etc. they always fix them without any extra charge. I have just had some quotes in for a new boiler installation and they beat another quote I obtained by £700 even when they included a better (Worcester) boiler. I am certain they will do a professional and brilliant job and would recommend all of the plumbers they use to anyone.

We needed a new central heating boiler urgently and Leigh and his team were able to respond very quickly. The job was done on time and efficiently and without being asked to, they resolved the problem of an inaccessible water stopcock with a tool they improvised and left for us. Highly recommended.

I contacted Oxyplump thinking that they probably wouldn’t be interested in a small job of a leaky tap. I couldn’t have been more wrong. I was phoned with 10 minutes of submitting my enquiry online and someone came out within an hour. New taps were fitted as the old ones had seized. Job done within 40 minutes. Really pleased and happy with the service. Received invoice not long after job was completed and was able to pay in the Oxyplumb shop which was really convenient. Would have no hesitation in recommending them and using them again.

I have used Oxyplumb for a number of jobs now and wouldn't think of going anywhere else now. What I like about their service is the following: Great communication - I always get an answer during working hours, they're quick to provide quotes/respond to emails. Professionalism - they have cleared some tricky boiler faults and I trust them to provide good advice - I went with their choice of water softener having done my own research. They also provide good value for money and you're guaranteed a friendly, efficient service. To top it all they have also incorporated some 'tech' into their service with text updates on tradesman arrivals etc. All in all, a first class operation - highly recommended - an example for others to follow.

Just had a new boiler fitted, which included changing location from kitchen to garage. The team at OxyPlumb did a great job, to the agreed timescale & cost. Very knowledgeable and helped in selecting the appropriate system. Friendly service and I would recommend very highly!

This is the first time I have used Oxyplumb, since my previous servicer has now retired. Leigh and his colleague were very polite and tidy. They completed the service very rapidly and it was particularly helpful to receive the text to tell they were on the way and to provide their ETA. They turned up exactly when they said they would. Pricing was reasonable for the work. Will definitely use them again.

Lee came out to fix our boiler within just a few hours. Fix it within 20 mins...very honest and explained what the problem was. This is the second time I’ve used him, and would recommend to anyone. One of only a few LPG Engineers our there!

Work carried out included, providing and installing new shower unit, fitting new mono swivel tap to bathroom wash basin, fitting new WC seat and replacing cold supply to WC. Excellent service, good detailed quote and plumbers arrived on time as notified. All operatives were extremely courteous and pleasant and we would not hesitate to use this company again. We have already recommended Oxyplumb to two other friends how are planning work in the future.

Very good experience, service was carried out quickly and efficiently. Engineer was friendly, helpful, knowledgeable and happy to explain what he was doing and why. Price was reasonable considering the quality of the service. Would definitely recommend Oxyplumb, first time I've used them but I will use them again in the future.

Excellent Service - Booked around my work schedule - Notified me before arrival. Engineer was very polite & helpful... ( Even liked my Coffee :-) ) Price good. Well done Oxyplumb!

Oxyplumb Ltd carried out the annual service of our central heating system to-day, Matt was our engineer who was exactly on time he was friendly and promptly carried out the service. It was completed within around 35/40 minutes. Oxyplumb had originally installed the system c/w radiators during August 2018 and because they had carried out the work efficiently, completed it on time and on budget. Quite honestly I did not want to involve any other company. I strongly recommend Oxyplumb.

I contacted Oxyplumb Ltd after seeing an advert on Facebook, sent a message and had a quick reply making an appointment . Came out two days later receiving a text to say the estimated time of arrival and who was coming. Quick clean great service and also received some good information about updating my boiler. Would highly recommend the company and will definitely use them again.

We had several quotes for our job we needed doing and chose Oxyplumb as theirs seemed to be very reasonable. The job was done 3 days after accepting their quote, which was very speedy. We were contacted before the plumbers turned up, with a t OJ me and the name of the plumber. The plumbers were punctual, polite, professional and really helpful. Job was done (& done well)and they tidied up after themselves too! Would thoroughly recommend this, professional, company.

We engaged Oxyplumb to replace our boiler and found the service provided from initial call through to completion an absolute pleasure. Having worked in the construction industry all of my career I perhaps can be somewhat critical, yet could not fault the service provided by either the Office Team or the Installation Team. The process was started on time and completed early with no mess or disruption. Communication is simply first rate. It was refreshing to note that apprentices are being employed and provided with first rate training. Lee offered great advice on both this and forthcoming projects, Amanda was a consumate professional and the installation team were second to none. We have found a new company of choice and will be in touch for our larger project next year. Pricing was at market rates, availability was extremely flexible, the installation was to an extremely high standard and the works were completed early. I fail to see what more a customer could need. We have already recommended Oxyplumb to our friends and family. Thanks again all, we will be in touch again soon.

Excellent friendly service and best plumbing service I have ever used. Professional, knowledgeable and very reliable. I have been using Leigh Spencer for nearly 4 years and he has always completed the task requested in the agreed time and with very reasonable prices. I have even called them out where they have fixed a minor problem or given advice to fix the issue and didn't charge anything.

We had a new boiler replaced and Hive installed. All the work carried out was to a very high standard. Both Leigh & Tom where very polite and trusting. They knew what they was doing and got on with the job in hand and completed it in good time too. Very little mess was created over all. Small hiccup along the way with the wiring. We was kept informed with this and it was soon resolved without having to pull up carpets and floor boards etc as a simple solution was suggested which didn't involve running a cable from the boiler to the airing cupboard. Over all very impressed with the service and work by Oxyplumb. Communication was good throughout. Definitely would recommend them.

I have used Leigh's services for some years now in a variety of problems and would recommend his work to anyone who wanted a considered, tidy, reliable and high standard of work. As someone who likes to know what the problems are and what will be done to resolve them, he is clear in his relaying of this information and committed to giving the customer the best value for money. His quotes are clear and definite and his level of communication, so sorely missing in so many areas in this day and age, is very good.

Leigh, John and the Oxyplumb team are a credit to the plumbing trade - responsive, efficient, and professional. They fixed my megaflow boiler issue promptly, despite it not being a straightforward fix - really know their stuff! A small, unforeseen follow-up snag was also dealt with immediately, which was greatly appreciated. Always communicative and on time.

Had a new boiler fitted a while ago. Competitive price, boiler great. Follow up service has been brilliant. Leigh is professional,polite and friendly. always turns up on time and carries out a thorough job. would highly recommend.