First class operation
I have used Oxyplumb for a number of jobs now and wouldn't think of going anywhere else now. What I like about their service is the following: Great communication - I always get an answer during working hours, they're quick to provide quotes/respond to emails. Professionalism - they have cleared some tricky boiler faults and I trust them to provide good advice - I went with their choice of water softener having done my own research. They also provide good value for money and you're guaranteed a friendly, efficient service. To top it all they have also incorporated some 'tech' into their service with text updates on tradesman arrivals etc. All in all, a first class operation - highly recommended - an example for others to follow.
Customer in Oxfordshire
Posted on 22/10/2019
, work completed 21/10/2019
Recommended
Professional & approachable company to work with!
Just had a new boiler fitted, which included changing location from kitchen to garage. The team at OxyPlumb did a great job, to the agreed timescale & cost. Very knowledgeable and helped in selecting the appropriate system. Friendly service and I would recommend very highly!
Customer in Gloucestershire
Posted on 17/10/2019
, work completed 19/09/2019
Recommended
Efficient boiler service
This is the first time I have used Oxyplumb, since my previous servicer has now retired. Leigh and his colleague were very polite and tidy. They completed the service very rapidly and it was particularly helpful to receive the text to tell they were on the way and to provide their ETA. They turned up exactly when they said they would. Pricing was reasonable for the work. Will definitely use them again.
Customer in Oxfordshire
Posted on 08/10/2019
, work completed 08/10/2019
Recommended
Excellent work - LPG boiler repair
Lee came out to fix our boiler within just a few hours. Fix it within 20 mins...very honest and explained what the problem was. This is the second time I’ve used him, and would recommend to anyone. One of only a few LPG Engineers our there!
Customer in Oxfordshire
Posted on 30/09/2019
, work completed 30/09/2019
Recommended
Plumbing at 22 Eastfield Court' Faringdon
Work carried out included, providing and installing new shower unit, fitting new mono swivel tap to bathroom wash basin, fitting new WC seat and replacing cold supply to WC. Excellent service, good detailed quote and plumbers arrived on time as notified. All operatives were extremely courteous and pleasant and we would not hesitate to use this company again. We have already recommended Oxyplumb to two other friends how are planning work in the future.
Customer in Oxfordshire
Posted on 23/08/2019
, work completed 23/08/2019
Recommended
Efficient, friendly service.
Very good experience, service was carried out quickly and efficiently. Engineer was friendly, helpful, knowledgeable and happy to explain what he was doing and why. Price was reasonable considering the quality of the service. Would definitely recommend Oxyplumb, first time I've used them but I will use them again in the future.
Customer in Oxfordshire
Posted on 23/08/2019
, work completed 23/08/2019
Recommended
Boiler service
Excellent Service - Booked around my work schedule - Notified me before arrival. Engineer was very polite & helpful... ( Even liked my Coffee :-) ) Price good. Well done Oxyplumb!
Customer in Oxfordshire
Posted on 20/08/2019
, work completed 20/08/2019
Recommended
Annual Service of Central Heating Service.
Oxyplumb Ltd carried out the annual service of our central heating system to-day, Matt was our engineer who was exactly on time he was friendly and promptly carried out the service. It was completed within around 35/40 minutes. Oxyplumb had originally installed the system c/w radiators during August 2018 and because they had carried out the work efficiently, completed it on time and on budget. Quite honestly I did not want to involve any other company. I strongly recommend Oxyplumb.
Customer in Oxfordshire
Posted on 14/08/2019
, work completed 14/08/2019
Recommended
Gas boiler service
I contacted Oxyplumb Ltd after seeing an advert on Facebook, sent a message and had a quick reply making an appointment . Came out two days later receiving a text to say the estimated time of arrival and who was coming. Quick clean great service and also received some good information about updating my boiler. Would highly recommend the company and will definitely use them again.
Penny, Oxfordshire
Posted on 11/08/2019
, work completed 07/08/2019
Recommended
Oxyplumb - great.
We had several quotes for our job we needed doing and chose Oxyplumb as theirs seemed to be very reasonable. The job was done 3 days after accepting their quote, which was very speedy. We were contacted before the plumbers turned up, with a t OJ me and the name of the plumber. The plumbers were punctual, polite, professional and really helpful. Job was done (& done well)and they tidied up after themselves too! Would thoroughly recommend this, professional, company.
Customer in Oxfordshire
Posted on 24/07/2019
, work completed 24/07/2019
Recommended
Professional from beginning to end.
We engaged Oxyplumb to replace our boiler and found the service provided from initial call through to completion an absolute pleasure. Having worked in the construction industry all of my career I perhaps can be somewhat critical, yet could not fault the service provided by either the Office Team or the Installation Team. The process was started on time and completed early with no mess or disruption. Communication is simply first rate. It was refreshing to note that apprentices are being employed and provided with first rate training. Lee offered great advice on both this and forthcoming projects, Amanda was a consumate professional and the installation team were second to none. We have found a new company of choice and will be in touch for our larger project next year. Pricing was at market rates, availability was extremely flexible, the installation was to an extremely high standard and the works were completed early. I fail to see what more a customer could need. We have already recommended Oxyplumb to our friends and family. Thanks again all, we will be in touch again soon.
Customer in Oxfordshire
Posted on 29/06/2019
, work completed 27/06/2019
Recommended
Excellent friendly professional service
Excellent friendly service and best plumbing service I have ever used. Professional, knowledgeable and very reliable. I have been using Leigh Spencer for nearly 4 years and he has always completed the task requested in the agreed time and with very reasonable prices. I have even called them out where they have fixed a minor problem or given advice to fix the issue and didn't charge anything.
Frank, Oxfordshire
Posted on 25/06/2019
, work completed 24/05/2019
Recommended
Boiler replacement plus installed Hive.
We had a new boiler replaced and Hive installed. All the work carried out was to a very high standard. Both Leigh & Tom where very polite and trusting. They knew what they was doing and got on with the job in hand and completed it in good time too. Very little mess was created over all. Small hiccup along the way with the wiring. We was kept informed with this and it was soon resolved without having to pull up carpets and floor boards etc as a simple solution was suggested which didn't involve running a cable from the boiler to the airing cupboard. Over all very impressed with the service and work by Oxyplumb. Communication was good throughout. Definitely would recommend them.
Customer in Oxfordshire
Posted on 19/05/2019
, work completed 15/05/2019
Recommended
Entirely reliable
I have used Leigh's services for some years now in a variety of problems and would recommend his work to anyone who wanted a considered, tidy, reliable and high standard of work. As someone who likes to know what the problems are and what will be done to resolve them, he is clear in his relaying of this information and committed to giving the customer the best value for money. His quotes are clear and definite and his level of communication, so sorely missing in so many areas in this day and age, is very good.
Customer in Oxfordshire
Posted on 15/05/2019
, work completed 05/04/2019
Recommended
Fast, Professional and a delight to deal with
Leigh, John and the Oxyplumb team are a credit to the plumbing trade - responsive, efficient, and professional. They fixed my megaflow boiler issue promptly, despite it not being a straightforward fix - really know their stuff! A small, unforeseen follow-up snag was also dealt with immediately, which was greatly appreciated. Always communicative and on time.
Customer in Oxfordshire
Posted on 03/05/2019
, work completed 03/05/2019
Recommended
Always great service
Had a new boiler fitted a while ago. Competitive price, boiler great. Follow up service has been brilliant. Leigh is professional,polite and friendly. always turns up on time and carries out a thorough job. would highly recommend.
Customer in Oxfordshire
Posted on 30/04/2019
, work completed 29/04/2019
Recommended
Broken pipe emergency
A relative, staying with us for a while, used the tap on the wash basin as a hand hold while trying to haul himself into the standing position. This broke a pipe under the basin and water was quickly flooding the cloakroom, hall and sitting room. As soon as alerted to the crisis I tried to find a plumber who could help us with some haste. I had not used Oxyplumb before but had heard of them from clients who had recently had need of a plumber. To my great surprise, Oxyplumb answered the phone immediately and a lovely lady was soon assuring me that a plumber would be with us within 15mins. They were true to their word and stemmed the flow very quickly. A couple of days later (after the weekend) they returned at the agreed time and effected the repair and replacement of the tap. Courteous, clear and helpful - communicating well with text when an appointment needed to be moved due to another emergency. Sincere thanks
Customer in Oxfordshire
Posted on 25/03/2019
, work completed 25/03/2019
Recommended
Fixed a stopcock.
Called them Thursday. Lovely helpful lady on phone. Sent engineer, John out Friday morning. Friendly, informative, fantastic guy. Would highly recommend to family ,friends and strangers alike.
Customer in Oxfordshire
Posted on 25/03/2019
, work completed 22/03/2019
Recommended
Fit hot water cylinder and pipework
Very prompt quote Very fair price Pleasant helpful engineers who offered to return if I needed to adjust the thermostat Fast efficient work and bathroom left spotless Would certainly recommend company.
Customer in Oxfordshire
Posted on 11/03/2019
, work completed 19/03/2011
Recommended
Water Softener Installation
Efficient Service, pleasant plumber and work completed quickly and without fuss. Would recommend this company
Customer in Oxfordshire
Posted on 08/03/2019
, work completed 08/03/2019
Recommended
Emergency toilet repair
Excellent service, job booked via phone, informed plumber would be here Between 14:00-16:00 arrived at 13:30pm and repaired leaking toilet all completed by 13:50. Would highly recommended Oxyplumb many thanks.
Customer in Oxfordshire
Posted on 11/02/2019
, work completed 11/02/2019
Recommended
New Boiler installation
Delighted with our new oil fired boiler. Initial request for a quote was responded to quickly and in detail as well as being at a competitive price. After agreeing a start date the team arrived promptly and completed the complex installation efficiently. The work was completed as agreed, the team were courteous and the house was left in good order. I would have no hesitation in recommending Oxyplumb for similar work.
Customer in Oxfordshire
Posted on 03/02/2019
, work completed 30/01/2019
Recommended
Excellence all the way !!
Oh my goodness, the chaps from Oxyplumb were excellent when they came to fix a boiler issue at my home. Leigh in particular was really helpful especially as it was a Saturday afternoon and he was as thorough as if it was a weekday, Taking the time it needed fix the problem. I wholeheartedly recommend these guys and this company and will be passing their details onto my friends.
Customer in Oxfordshire
Posted on 29/01/2019
, work completed 26/01/2019
Recommended
Very helpful
Graham came to do a couple of different jobs for me he was very polite and professional. Very happy with his work will definitely recommend this company
Customer in Oxfordshire
Posted on 20/01/2019
, work completed 14/01/2019
Recommended
Don't pass this companey by
I had water coming trough my ceiling. rang and spoke to Leigh who sent an engineer out the same day fast response found the issue rapared all in same day quote was whay I payed no surprises and even did the hoovering lol top service cant thank you enough
Customer in Oxfordshire
Posted on 20/01/2019
, work completed 10/01/2019
Recommended