Endorsed by Which?

Oxyplumb Boiler Services

4.9

251 Reviews

Opening Hours
Today - 08:00–16:30
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jan 2020

About

Welcome to Oxyplumb – Experts in Domestic, Commercial, and Industrial Heating and Cooling

At Oxyplumb Domestic & Commercial Services, we are a professional team dedicated to providing exceptional service with a personal touch. We offer AWARD-WINNING, market-leading Gas, Oil, and LPG heating solutions for domestic, commercial, and industrial clients.

Our certified Gas Safe, OFTEC registered, and F-Gas engineers are experienced in delivering comprehensive heating and cooling services, including:

• Gas, Oil & LPG Boiler Installation & Replacement across all sectors
• Air Conditioning Solutions for homes, offices, and industrial spaces
• Air Source and Ground Source Heat Pumps for sustainable energy
• Heating Upgrades including underfloor heating
• Service & Repair to keep systems running efficiently
• General Plumbing and Full Bathroom Refurbishments

We provide tailored solutions to meet the specific needs of every property type, ensuring comfort and efficiency.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Swimming Pools & Hot Tubs

  • Air conditioning contractors

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
  • More Services

    • hvac
    • refrigeration engineer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
251 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent Annual Boiler Check
Customer Service
Quality
Value
This was my second annual boiler check with the company, and I’m extremely happy with their professionalism. Mike, the technician who handled this check, was fantastic - punctual, professional, and thorough. He also took the time to explain everything and shared helpful maintenance tips. Very happy with the service and feel confident heading into winter. Highly recommend!
Customer in Oxfordshire Posted on 03/11/2024 , work completed 18/10/2024
The trader replied (on 05/11/2024)
Thank you so much for this excellent review, we will thank Mike for you and look forward to working with you again when you need us.
Professional and friendly service, highly recommend.
Customer Service
Quality
Value
Regular customer of Oxyplumb since they installed my new boiler, I’ve always received a professional and friendly service, and this time was no different, another great customer experience all across the board from Lisa at head office through to Mike who carried out my boiler service. Highly recommend Oxyplumb.
Customer in Oxfordshire Posted on 29/10/2024 , work completed 16/10/2024
The trader replied (on 01/11/2024)
Thank you for this excellent review, your feedback is so important to us. We are pleased to hear you enjoy working with us all at Oxyplumb and we look forward to working with you again.
GREAT SERVICE
Customer Service
Quality
Value
THANKS MIKE,LISA,SARAH VERY EFFECIENT COMPANY, MIKE DID A GREAT JOB ON MY BOILER NICE TO SEE AN ENGINEER THAT CARES ABOUT DOING A GOOD JOB. ALSO LISA AND SARAH IN THE OFFICE ORGANISING EVERYTHING VERY IMPRESSED WITH THIS COMPANY. GEORGE DANCER RETIRED ELECTRICAL TECHNICIAN
Customer in Oxfordshire Posted on 21/10/2024 , work completed 21/10/2024
The trader replied (on 22/10/2024)
Thank you for this excellent review. We are so pleased we could help you. We are always here if you need us.
Good service
Customer Service
Quality
Value
Easy booking, super communication. Despite some delay of arrival on the day the the team were able to provide me with the documentation I needed quickly. In addition Roberto was effective and diligent. I will happily use OxyPlumb again.
Customer in Oxfordshire Posted on 04/10/2024 , work completed 04/10/2024
The trader replied (on 22/10/2024)
Thank you for this great review, we really appreciate your time. We look forward to working with you again when you need us.
Rest Room and heating repairs
Customer Service
Quality
Value
Efficient, Polite, Tidy, good Customer Service communications. The team carried out repairs in my works rest rooms and heating system. They were a breath of fresh air to work with and would highly recommended them to anybody. They are now on my suppliers list for future issues we may have. Thank you Oxyplumb
Customer in West Northamptonshire Posted on 20/09/2024 , work completed 18/09/2024
The trader replied (on 25/09/2024)
Thank you for this excellent review, we are so pleased you are happy with the work completed and enjoyed working with our team. We look forward to working with you again when you need us.
Job Done
Customer Service
Quality
Value
From first contact to the end of job, Oxyplumb were prompt and effective, Mike is a fast and effective worker, many thanks for getting things working.
Customer in Oxfordshire Posted on 19/09/2024 , work completed 19/09/2024
The trader replied (on 23/09/2024)
Thank you so much for this great review and hearing that you enjoyed working with us at Oxyplumb and Mike, the engineer who attended. We look forward to seeing you again when you need us.
Boiler Service
Customer Service
Quality
Value
Mike from OxyPlumb came to service our gas boiler which they installed 4 years ago, He apologised for being a few minutes late, and then got on with the job, he was very polite and friendly. He gave the boiler a thorough service, and found no problems.
Customer in Oxfordshire Posted on 18/09/2024 , work completed 13/09/2024
The trader replied (on 23/09/2024)
Thank you so much for this review. It is great to hear that you enjoyed working with Mike. See you again when you need us.
Wonderful new bathroom
Customer Service
Quality
Value
Craig and Josh from Oxyplumb have just completed my lovely new bathroom. The old suite was removed, then new suite, tiling, radiator and shower were all fitted within four days. They worked hard, and were friendly and respectful of my property. At each stage of the fitting, I was consulted to make sure it was done to my wishes. I've been a customer of Oxyplumb several times previously - for a new boiler, services and other more minor works, and have always been impressed by the staff and their efficiency.
Customer in Oxfordshire Posted on 16/09/2024 , work completed 16/09/2024
The trader replied (on 23/09/2024)
Thank you for this excellent review and it is great to hear that you are pleased with your new bathroom. We look forward to working with you again when you need us.
Repair of leak on radiator
Customer Service
Quality
Value
We have used Oxyplumb for our last two boiler service and have been pleased with their work.Yesteday I informed them we had a leak in a radiator/towel rail Mathew arrived today just after 12pm and in around 45 minutes it was all fixed. From reporting the leak to the repair of the leak everyone was pleasant courteous and efficient
Customer in Oxfordshire Posted on 13/09/2024 , work completed 13/09/2024
The trader replied (on 23/09/2024)
Thank you so much for this great review. We are so pleased we could help you and look forward to working with you again when you need us.
First class boiler service
Customer Service
Quality
Value
This was the first time I’ve used Oxyplumb to service my LPG Boiler. The whole process was first class. Making the booking was simple. The engineer turned up at the correct time and completed the job without problems. I will definitely use them again.
Customer in Oxfordshire Posted on 08/09/2024 , work completed 05/09/2024
The trader replied (on 09/09/2024)
Thank you for this brilliant feedback, we really appreciate it and it is great to hear that you found working with us a stress - free experience. We look forward to working with you again.
Efficient as always
Customer Service
Quality
Value
Since my plumber retired 3 years ago I have used Oxyplumb for maintenance and any repairs of our aging Vaillant boiler. They are an excellent company to deal with, very friendly over the phone, very efficient and seem to do a thorough job. The guy who did the latest service was a man of few words (maybe just hello and goodbye) but I was quite confident he did everything necessary.
Customer in Oxfordshire Posted on 07/09/2024 , work completed 05/09/2024
The trader replied (on 09/09/2024)
Thank you so much for this great feedback, we really do appreciate it. All our engineers are great and do a good job, some do talk more than others!!! We look forward to working with you again.
Annual Service
Customer Service
Quality
Value
As happens every year all aspects from booking the appointment to the service on our Potterton boiler all carried out with complete professionalism.
Customer in Oxfordshire Posted on 05/09/2024 , work completed 02/09/2024
The trader replied (on 09/09/2024)
Thank you so much for your review. It is great to hear that you enjoy working with our Oxyplumb Team. We look forward to working with you again.
Gas boiler annual service
Customer Service
Quality
Value
Great communication. All work done to a good standard, in good time. Everything left clean and tidy. Well done.
Customer in Oxfordshire Posted on 30/08/2024 , work completed 25/07/2024
The trader replied (on 04/09/2024)
Thank you so much for this great review. We really appreciate your feedback and look forward to working with you again.
Always good service
Customer Service
Quality
Value
Just an annual boiler service this time but very reliably organised and Roberto knows us about system well.
Customer in Oxfordshire Posted on 25/08/2024 , work completed 23/08/2024
The trader replied (on 27/08/2024)
Thank you so much for this great review, your feedback is really important to us and we look forward to working with you again when you need us.
Annual Service of Central Heating System & Gas Fire.
Customer Service
Quality
Value
Firstly, I must give Oxyplumb Ltd 100.00% credit for the constant good service I have received from them over the last six years. Matthew (Engineer) carried out the annual service of my central heating system and gas fire. The whole operation was carried out thoroughly within the agreed timescale. Thank you Matthew and to Lisa (Office Manager). My system and gas fire were installed in Aug/Sept 2018 and have been serviced by Oxyplumb since those dates. This does give me a great deal of peace of mind.
Customer in Oxfordshire Posted on 24/08/2024 , work completed 21/08/2024
The trader replied (on 27/08/2024)
Thank you so much for this excellent review and we are so pleased to hear you enjoy working with us annually or if you need any other work completed on other occasions. We really appreciate your loyalty and it is so nice to work with you too.
Boiler service
Customer Service
Quality
Value
Rang on Monday and was able to book boiler service for end of the week. On the day, the engineer messaged to say he was on the way. Mike arrived on time and was very friendly, even when the Christmas decorations fell on him when he opened the loft! Explained everything he was doing and why throughout the process which was completed quickly and efficiently. Would recommend Oxyplumb.
Customer in Oxfordshire Posted on 18/08/2024 , work completed 16/08/2024
The trader replied (on 19/08/2024)
Thank you so much for this excellent review, we really appreciate your feedback. We look forward to working with you again when you need us.
Did what it says on the tin!
Customer Service
Quality
Value
We needed a full boiler replacement together with fittings to meet current regulations. Visit to give quote was done quickly with work being done soon after. Fitters were clean and tidy and cleaned up well. Turned up on time. Also they took on board that we needed various doors shut to keep cat in. Very satisfied.
Customer in Oxfordshire Posted on 17/08/2024 , work completed 19/07/2024
The trader replied (on 23/08/2024)
Thank you so much for this excellent review, we are so pleased to hear your great feedback and that the engineers looked after the cat.
Boiler replacement.
Customer Service
Quality
Value
From the initial contact with Oxyplumb to the completion of the work by Matt, all was smooth, efficient and courteous. Every member of staff I spoke to was polite and anxious to help. A very pleasant change to a number of organisations I have dealt with in recent years. Well done Oxyplumb!
Customer in Oxfordshire Posted on 15/08/2024 , work completed 08/08/2024
The trader replied (on 27/08/2024)
Thank you so much for this excellent review. We are so pleased to hear this positive feedback about Matt and the rest of our team. You know where we are if you need us again. We are always happy to help.
Annual Boiler Service
Customer Service
Quality
Value
Always quick and friendly responses to queries and quote requests as well as being easy to book their services. Engineers will let you know when they are on the way and given an estimated time of arrival. Very friendly engineer, Mike, came to do an annual service on our boiler today, found him to be very friendly, courteous and respectful with clear communication. Completed the service with no problems and done in a timely manner, explained his findings and what he had done etc. Have used Oxyplumb a number of times and always found them to be a good and friendly service provider for anything to do with plumbing and boilers. Fully recommend Oxyplumb.
Customer in Oxfordshire Posted on 17/07/2024 , work completed 17/07/2024
The trader replied (on 19/07/2024)
Thank you so much for the excellent feedback, we really appreciate it. It is great to hear that you were very pleased with Mike's clear communication which is extremely important between the engineers and our customers. Thanks again and we look forward to working with us again when you need us.
Boiler replacement
Customer Service
Quality
Value
We have recently had our boiler replaced. Roberto who fitted our new boiler was courteous, very knowledgeable, leaving us with an excellent job. He was always on time, worked in a tidy fashion and was very friendly. We would also like to mention we had great service from Leigh who quoted for the job and Lisa in the office who always kept us informed. We are extremely pleased with the work and would recommend Oxyplumb.
Customer in Oxfordshire Posted on 12/07/2024 , work completed 12/07/2024
The trader replied (on 16/07/2024)
Thank you so much for the excellent review. It is fantastic that you have enjoyed working with our Oxyplumb team, from Leigh quoting, to the office arranging the work, ordering stock and finally, the install. Your feedback is so important to us so thank you again and we look forward to working with you again when you need us.
Annual service
Customer Service
Quality
Value
I was reminded by Oxyplumb of the need for an annual service and a date agreed. Due to an urgent issue at the Oxyplumb they later asked it I would agree to a change and this re-arrangement was made in a totally satisfactorily manner. The technician arrived exactly on time and completed the service with quiet efficiency.
Customer in Oxfordshire Posted on 12/07/2024 , work completed 09/07/2024
The trader replied (on 15/07/2024)
Thank you so much for this excellent review and for understanding that jobs may change due to the urgency of another. We look forward to working with you again as and when you need us.
New boiler
Customer Service
Quality
Value
From start to finish excellent job clean and tidy work men arrived when they said new boiler fitted outside and new tank in airing cupboard
Customer in Oxfordshire Posted on 06/07/2024 , work completed 04/07/2024
The trader replied (on 09/07/2024)
Thank you for this excellent review, we really appreciate it and we are pleased that you are happy with the installation.
Excellent
Customer Service
Quality
Value
I had an urgent problem, I phoned and instantly had Lisa trying to help, the engineer turned up 15 mins later I could not believe the service . All the work was carried by excellent engineers who were fast and clean
Customer in Oxfordshire Posted on 29/06/2024 , work completed 28/06/2024
The trader replied (on 03/07/2024)
Thank you for this excellent review. Your feedback is so important to us and we are delighted that you are happy with the work that was completed for you. Our Oxyplumb team care about all our customers and will do what we can to help on every occasion if possible. We look forward to working with you again.
Drain heating boiler as it was leaking
Customer Service
Quality
Value
Lisa arranged afitter to come he arrived on time and completed job promptly coming to fit new boiler next Wednesday
Customer in Oxfordshire Posted on 26/06/2024 , work completed 25/06/2024
The trader replied (on 28/06/2024)
Thank you for this great review. Your feedback is really important to us. We are so pleased we could help you and we look forward to seeing you next week to install your new boiler.
Gas Boiler and hot water cylinder service.
Customer Service
Quality
Value
Was contacted in advance to remind us that yearly service due. Kept us updated right up to letting us know that engineer was on his way. Arrived on time. Work carried out quickly and efficiently. No mess made. Dealt with our concerns about the pump. Made sure when they left that we were happy and had no further issues. Have been using this company for over 5 years and will continue to do so.
Customer in Oxfordshire Posted on 21/06/2024 , work completed 06/06/2024
The trader replied (on 21/06/2024)
Thank you for this excellent review and your continued loyalty to Oxyplumb. We really appreciate it and look forward to working with you again.