Endorsed by Which?

Ozlocks Locksmith Hemel Hempstead

5.0

39 Reviews

Opening Hours
Today - 07:00–20:00
  • Monday 07:00–20:00
  • Tuesday 07:00–20:00
  • Wednesday 07:00–20:00
  • Thursday 07:00–20:00
  • Friday 07:00–20:00
  • Saturday 07:00–20:00
  • Sunday 07:00–20:00

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

OzLocks Locksmith Hemel Hempstead is your reliable, family-owned, local locksmith. OzLocks provides a broad range of professional, quality locksmithing services, working with all major brands including; Chubb, Yale, Ingersoll, Legge, Union and ABS.

OzLocks was founded by Chris, a Master Locksmiths Association trained locksmith with the skills and expertise to advise you on a wide range of locks and security measures, in both emergency and non-emergency situations.

• UPVC Door and window Specialists
• Changing Locks on you new home.
• Door Opening (non-destructive entry where possible).
• Locks Changed, Replaced or Upgraded
• Emergence Lock-outs service.
• Garage doors and outbuildings locks.
• Key Cutting at your Premises (cylinder and mortice)

What we do

  • Locksmiths

    • Comprehensive locksmith service
    • Emergency locksmith service
    • Masterkeyed systems
    • Security locks for vans
    • UPVC lock specialists

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
39 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great service from a local company
Customer Service
Quality
Value
Chris arrived swiftly after I called as I couldn't open my front door. It turned out to be a small problem which he quickly sorted. Very professional local service, I felt comfortable with him in my home. Would definitely use again. Thank you Chris.
Customer in Hertfordshire Posted on 24/11/2025 , work completed 24/11/2025
Fantastic work and a great service
Customer Service
Quality
Value
I highly recommend Chris at Ozlocks - we had an issue gaining entry to our garden outbuilding after losing the keys, and he sorted out the problem in no time at all. If you’re based in the Hemel Hempstead, Berkhamsted, or Tring areas - go no further -Ozlocks is the answer you need!
Customer in Hertfordshire Posted on 15/08/2025 , work completed 15/08/2025
Prompt and Efficient
Customer Service
Quality
Value
I had an outer door that would not lock, causing safety issues. Help arrived on the same day as my phone call and the problem identified and remedied successfully. I would definitely use Ozlocks again.
Customer in Hertfordshire Posted on 02/05/2025 , work completed 02/05/2025
Changed front door lock
Customer Service
Quality
Value
As always fast and professional service. Chris is always friendly and polite. He is honest and provides the most economical solution. 5* service at very good prices.
Customer in Hertfordshire Posted on 16/03/2025 , work completed 10/03/2025
Fixed stuck internal door handle
Customer Service
Quality
Value
Prompt service, was able to come out the next day for a non urgent job. Really helpful., and new door handle and lock works perfectly. Fantastic.
Customer in Hertfordshire Posted on 11/03/2025 , work completed 10/03/2025
There are good people in the world
Customer Service
Quality
Value
I suspected I had been scammed by another organisation and called Chris for some guidance. Chris ended up coming to fix all the mess that the previous "locksmith" did. He is very knowledgeable and helped me understand all the work he was doing. I would 100% recommend Chris and I was quite emotional from his kindness.
Customer in Hertfordshire Posted on 21/01/2025 , work completed 21/01/2025
Great work and high standards
Customer Service
Quality
Value
My lock wouldn't work to my front door. I called Ozlocks and he was with me within 2 hours. He fixed a night latch and cylinder. He was very friendly, efficient and came up with a solution. He was very tidy and cleaned up after. I would certainly recommend Ozlocks without hesitation.
Customer in Hertfordshire Posted on 07/12/2024 , work completed 07/12/2024
Excellent service
Customer Service
Quality
Value
Highly recommend! Chris provided an excellent, friendly and professional service. He spent time and effort researching a solution for my problem lock and kept me informed at every stage. I am delighted with the outcome.
Customer in Hertfordshire Posted on 05/12/2024 , work completed 04/12/2024
Excellent Service
Customer Service
Quality
Value
Called Ozlocks regarding broken handle on UPVC bathroom window. Chris came and replaced the handle the following morning. Very pleasant gentleman and I would definitely recommend
Customer in Hertfordshire Posted on 23/10/2023 , work completed 19/10/2023
Prompt and efficient
Customer Service
Quality
Value
I was very happy with the work on my locks done by Ozlocks Locksmith. Service and prompt, options were explained. I felt as the Customer my needs were addressed and resolved in a friendly safe manner.
Customer in Hertfordshire Posted on 10/10/2023 , work completed 10/10/2023
Fabulous service from Chris
Customer Service
Quality
Value
I've locked myself out more than once and he's always as quick as he can be to help! The back door wouldn't lock last night and he came this morning and it was all sorted. Would definitely recommend Ozlocks.
Customer in Hertfordshire Posted on 29/07/2023 , work completed 29/07/2023
Excellent work and very efficient
Customer Service
Quality
Value
Called Ozlocks at approximately 9:30 answered and said he would be able to visit after lunch. As promised turned up around 1:15 - stayed for roughly an hour replacing a lock in the patio door and adjusted and aligned the front door. Fab job and no hassle, continued work from home whilst he was doing the job. Highly recommended.
Paul in Hertfordshire Posted on 21/06/2023 , work completed 21/06/2023
Swift response
Customer Service
Quality
Value
Chris responded swiftly to my call even though it was 10pm in the evening, he was friendly and resolved the issue efficiently. Would definitely recommend and use this company again.
Customer in Hertfordshire Posted on 11/06/2023 , work completed 10/06/2023
Excellent
Customer Service
Quality
Value
Came very promptly - within 30 minutes - very courteous, very clean and tidy. He managed to get access to the property without any damage to my door. So kind and so cheerful. Wonderful experience.
Which? Trusted Traders Consumer Posted on 07/06/2023 , work completed 01/06/2023
Helped in an emergency!
Customer Service
Quality
Value
Chris was very helpful when I called him when I was locked out my flat because the door lock had broken! He has great safety advice, very professional and I will have him on speed dial in future.
Customer in Hertfordshire Posted on 18/04/2023 , work completed 17/04/2023
Helpful and efficient
Customer Service
Quality
Value
My experience was better than expected; Chris put me at ease straight away during my initial call, arrived sooner than the expected time. I could see he is someone not just with great experience but is polite and professional, and I’d definitely recommend him.
Customer in Buckinghamshire Posted on 03/03/2023 , work completed 03/03/2023
Fast and efficient service
Customer Service
Quality
Value
We managed to lock ourselves out this evening, took a few steps and realised the keys were inside. The response from Ozlocks was super quick, they were here within fifteen minutes if that and has us back in the warm in another 5. Price was really reasonable as well, would definitely recommend!
Laura in Hertfordshire Posted on 11/01/2023 , work completed 11/01/2023
Fantastic service
Customer Service
Quality
Value
Our exterior French door locking mechanism jammed, so we couldn’t lock our door. Immediately checked out local locksmiths and Ozlocks were highly recommended. Called their office, fantastic service, knowledgeable, helpful and offered to come out today! Arrived on time, super bloke, great sense of humour and clearly knows his stuff. Explained in simple terms what the problem was, fixed it and left everything spotless. I chanced my luck and enquired about having additional locks added to my garage and this was sorted in no time. Cannot recommend Chris highly enough. Thank you
Customer in Buckinghamshire Posted on 20/12/2022 , work completed 20/12/2022
Fantastic Service
Customer Service
Quality
Value
Chris has been brilliant to us! Such a great service that he is provided on more than one occasion. Can't recommend enough!
Customer in Hertfordshire Posted on 14/12/2022 , work completed 14/12/2022
Nightmare door into a dream door
Customer Service
Quality
Value
Chris solved not only a broken locking system but went above and beyond and levelled the door solving an old problem that I didn’t expect. Superb job in quality and timing. Great in communication and very friendly! Totally recommend!
Customer in Hertfordshire Posted on 10/12/2022 , work completed 10/12/2022
Great service
Customer Service
Quality
Value
Chris came out straight away and fixed our front door lock, and checked everything was working before he left. Was very good at explaining what the problem was and what needed to be done.
Customer in Hertfordshire Posted on 29/11/2022 , work completed 29/11/2022
Excellent and reliable service
Customer Service
Quality
Value
He agreed to come around at a specificed time, he was very dilligent in his work and it was all satisfactory and we we're very pleased
Which? Trusted Traders Consumer Posted on 20/10/2022 , work completed 18/10/2022
Great, reliable local locksmith
Customer Service
Quality
Value
After reading lots of good reviews on a local Facebook page, I found Ozlock’s website and sent a text message to Chris’ mobile, outlining our problem, and asked if he could come and take a look. His response was almost immediate and he arranged a time to come within the hour. My mum’s UPVC door was not locking so we were really relieved and happy to see him! Chris could not have been more friendly, or more helpful. He did everything he could to resolve the problem without it being too pricey - in fact, my mum was shocked and said she had been expecting a bigger bill! He cleaned up his mess and even have the door a little clean! Mum is now safe and secure and full of praise for Chris of Ozlock’s and would whole heartedly recommend him in a heartbeat! Thanks Chris! :)
Customer in Hertfordshire Posted on 21/09/2022 , work completed 21/09/2022
Very Good Job... No Funny Stuff...
Customer Service
Quality
Value
Fast response, showed up, fixed my front door handle problem and my back office door all in less than an hour. Very knowledgeable and extremly polite. Job well done with down to earth prices.
Customer in Hertfordshire Posted on 11/08/2022 , work completed 11/08/2022
Great Locksmiths, Very Quick and Helpful. Would Recommend and Use Again.
Customer Service
Quality
Value
Fantastic service from Chris at Ozlocks today. I'd managed to lose our only garage door key. Chris was polite, quick and did a great job. He even adjusted the door handle for us as it was coming lose and could have caused us further problems. Wouldn't hesitate to recommend and will use again if we ever have any other problems.
Customer in Hertfordshire Posted on 09/08/2022 , work completed 09/08/2022