Endorsed by Which?

Ozlocks Locksmith

5.0

31 Reviews

Opening Hours
Today - 07:00–20:00
  • Monday 07:00–20:00
  • Tuesday 07:00–20:00
  • Wednesday 07:00–20:00
  • Thursday 07:00–20:00
  • Friday 07:00–20:00
  • Saturday 07:00–20:00
  • Sunday 07:00–20:00

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

OzLocks Locksmith Hemel Hempstead is your reliable, family-owned, local locksmith. OzLocks provides a broad range of professional, quality locksmithing services, working with all major brands including; Chubb, Yale, Ingersoll, Legge, Union and ABS.

OzLocks was founded by Chris, a Master Locksmiths Association trained locksmith with the skills and expertise to advise you on a wide range of locks and security measures, in both emergency and non-emergency situations.

• UPVC Door and window Specialists
• Changing Locks on you new home.
• Door Opening (non-destructive entry where possible).
• Locks Changed, Replaced or Upgraded
• Emergence Lock-outs service.
• Garage doors and outbuildings locks.
• Key Cutting at your Premises (cylinder and mortice)

What we do

  • Locksmiths

    • Comprehensive locksmith service
    • Emergency locksmith service
    • Masterkeyed systems
    • Security locks for vans
    • UPVC lock specialists

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
31 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent Service
Customer Service
Quality
Value
Called Ozlocks regarding broken handle on UPVC bathroom window. Chris came and replaced the handle the following morning. Very pleasant gentleman and I would definitely recommend
Customer in Hertfordshire Posted on 23/10/2023 , work completed 19/10/2023
Prompt and efficient
Customer Service
Quality
Value
I was very happy with the work on my locks done by Ozlocks Locksmith. Service and prompt, options were explained. I felt as the Customer my needs were addressed and resolved in a friendly safe manner.
Customer in Hertfordshire Posted on 10/10/2023 , work completed 10/10/2023
Fabulous service from Chris
Customer Service
Quality
Value
I've locked myself out more than once and he's always as quick as he can be to help! The back door wouldn't lock last night and he came this morning and it was all sorted. Would definitely recommend Ozlocks.
Customer in Hertfordshire Posted on 29/07/2023 , work completed 29/07/2023
Excellent work and very efficient
Customer Service
Quality
Value
Called Ozlocks at approximately 9:30 answered and said he would be able to visit after lunch. As promised turned up around 1:15 - stayed for roughly an hour replacing a lock in the patio door and adjusted and aligned the front door. Fab job and no hassle, continued work from home whilst he was doing the job. Highly recommended.
Paul in Hertfordshire Posted on 21/06/2023 , work completed 21/06/2023
Swift response
Customer Service
Quality
Value
Chris responded swiftly to my call even though it was 10pm in the evening, he was friendly and resolved the issue efficiently. Would definitely recommend and use this company again.
Customer in Hertfordshire Posted on 11/06/2023 , work completed 10/06/2023
Excellent
Customer Service
Quality
Value
Came very promptly - within 30 minutes - very courteous, very clean and tidy. He managed to get access to the property without any damage to my door. So kind and so cheerful. Wonderful experience.
Which? Trusted Traders Consumer Posted on 07/06/2023 , work completed 01/06/2023
Helped in an emergency!
Customer Service
Quality
Value
Chris was very helpful when I called him when I was locked out my flat because the door lock had broken! He has great safety advice, very professional and I will have him on speed dial in future.
Customer in Hertfordshire Posted on 18/04/2023 , work completed 17/04/2023
Helpful and efficient
Customer Service
Quality
Value
My experience was better than expected; Chris put me at ease straight away during my initial call, arrived sooner than the expected time. I could see he is someone not just with great experience but is polite and professional, and I’d definitely recommend him.
Customer in Buckinghamshire Posted on 03/03/2023 , work completed 03/03/2023
Fast and efficient service
Customer Service
Quality
Value
We managed to lock ourselves out this evening, took a few steps and realised the keys were inside. The response from Ozlocks was super quick, they were here within fifteen minutes if that and has us back in the warm in another 5. Price was really reasonable as well, would definitely recommend!
Laura in Hertfordshire Posted on 11/01/2023 , work completed 11/01/2023
Fantastic service
Customer Service
Quality
Value
Our exterior French door locking mechanism jammed, so we couldn’t lock our door. Immediately checked out local locksmiths and Ozlocks were highly recommended. Called their office, fantastic service, knowledgeable, helpful and offered to come out today! Arrived on time, super bloke, great sense of humour and clearly knows his stuff. Explained in simple terms what the problem was, fixed it and left everything spotless. I chanced my luck and enquired about having additional locks added to my garage and this was sorted in no time. Cannot recommend Chris highly enough. Thank you
Customer in Buckinghamshire Posted on 20/12/2022 , work completed 20/12/2022
Fantastic Service
Customer Service
Quality
Value
Chris has been brilliant to us! Such a great service that he is provided on more than one occasion. Can't recommend enough!
Customer in Hertfordshire Posted on 14/12/2022 , work completed 14/12/2022
Nightmare door into a dream door
Customer Service
Quality
Value
Chris solved not only a broken locking system but went above and beyond and levelled the door solving an old problem that I didn’t expect. Superb job in quality and timing. Great in communication and very friendly! Totally recommend!
Customer in Hertfordshire Posted on 10/12/2022 , work completed 10/12/2022
Great service
Customer Service
Quality
Value
Chris came out straight away and fixed our front door lock, and checked everything was working before he left. Was very good at explaining what the problem was and what needed to be done.
Customer in Hertfordshire Posted on 29/11/2022 , work completed 29/11/2022
Excellent and reliable service
Customer Service
Quality
Value
He agreed to come around at a specificed time, he was very dilligent in his work and it was all satisfactory and we we're very pleased
Which? Trusted Traders Consumer Posted on 20/10/2022 , work completed 18/10/2022
Great, reliable local locksmith
Customer Service
Quality
Value
After reading lots of good reviews on a local Facebook page, I found Ozlock’s website and sent a text message to Chris’ mobile, outlining our problem, and asked if he could come and take a look. His response was almost immediate and he arranged a time to come within the hour. My mum’s UPVC door was not locking so we were really relieved and happy to see him! Chris could not have been more friendly, or more helpful. He did everything he could to resolve the problem without it being too pricey - in fact, my mum was shocked and said she had been expecting a bigger bill! He cleaned up his mess and even have the door a little clean! Mum is now safe and secure and full of praise for Chris of Ozlock’s and would whole heartedly recommend him in a heartbeat! Thanks Chris! :)
Customer in Hertfordshire Posted on 21/09/2022 , work completed 21/09/2022
Very Good Job... No Funny Stuff...
Customer Service
Quality
Value
Fast response, showed up, fixed my front door handle problem and my back office door all in less than an hour. Very knowledgeable and extremly polite. Job well done with down to earth prices.
Customer in Hertfordshire Posted on 11/08/2022 , work completed 11/08/2022
Great Locksmiths, Very Quick and Helpful. Would Recommend and Use Again.
Customer Service
Quality
Value
Fantastic service from Chris at Ozlocks today. I'd managed to lose our only garage door key. Chris was polite, quick and did a great job. He even adjusted the door handle for us as it was coming lose and could have caused us further problems. Wouldn't hesitate to recommend and will use again if we ever have any other problems.
Customer in Hertfordshire Posted on 09/08/2022 , work completed 09/08/2022
Prompt response
Customer Service
Quality
Value
We had problems locking a door where the lock was fine but the door was misaligned. Not urgent, just inconvenient but response was next day and job carried out quickly. Particularly liked the fact that we were shown what had gone wrong and given a clear explanation of the remedy.
Customer in Hertfordshire Posted on 09/08/2022 , work completed 09/08/2022
Perfect job
Customer Service
Quality
Value
Absolutely perfect job and was a friendly chatty bloke. If we need anything again will definitely call again
Terry in Hertfordshire Posted on 02/08/2022 , work completed 02/08/2022
Great service and value for money
Customer Service
Quality
Value
I recently brought a house, needing locks replaced, plus issues with a couple of doors not closing/locking correctly. Chris turned up quickly, was very friendly, explained all the aspects of what he was doing and all for a reasonable price. Would definitely recommend!
Customer in Hertfordshire Posted on 30/07/2022 , work completed 29/07/2022
Quick and helpful service. 5/5
Customer Service
Quality
Value
Chris was able to accommodate my booking at late notice and change both the locks on my door. He was very friendly and would recommend to anyone needing their locks changed.
Customer in Hertfordshire Posted on 14/05/2022 , work completed 14/05/2022
Great work
Customer Service
Quality
Value
Great work, arrived on short notice and was very informative on what the issue was. Will definitely use him again.
Alistair in Hertfordshire Posted on 12/05/2022 , work completed 12/05/2022
Arrived within 10 minutes!
Customer Service
Quality
Value
I (foolishly) locked my son and myself out of our house this afternoon and my son wasn't at all pleased with me! Fortunately a mobile phone was to hand so we were able to track down a local locksmith, Chris, who lives a few roads away. Wow, what a great service, Chris was in our driveway within 10 minutes and within 20 minutes we were back in our house, Chris had driven away having first presented me with a very reasonable bill. I shall ensure Chris' details are to hand for obvious reasons, highly recommended. Thank you so much, Chris, you got me out of a lot of trouble!
Ann in Hertfordshire Posted on 18/03/2022 , work completed 18/03/2022
Excellent Service.
Customer Service
Quality
Value
I contacted Chris from Ozlocks and he responded quickly. He was interested to hear what I needed, and was reassuring. We agreed a time, he communicated throughout. He came, and did an excellent job at fixing the broken lock, he was happy to explain what the problem was, and what was needed to be done, and at a reasonable price. Excellent.
Customer in Hertfordshire Posted on 10/03/2022 , work completed 09/03/2022
Efficient and excellent work
Customer Service
Quality
Value
We used ozlocks to add additional lock to a front door and repair the existing lock. Chris was readily available to help and gave us great information on our options. The work was carried out the same day. He was very efficient, and worked to a high standard. Communication was fantastic, and we felt totally relaxed and confident that Chris was the right man for the job. Would highly recommended.
Customer in Greater London Posted on 04/03/2022 , work completed 23/02/2022
Door locks
Customer Service
Quality
Value
Chris came and fixed my porch front door and main front door, he was very efficient and friendly, I highly recommended him for his very good work.
Customer in Hertfordshire Posted on 09/02/2022 , work completed 09/02/2022
Great service.
Customer Service
Quality
Value
We found ourselves locked out last night (a Sunday), as we'd left our spare keys in the lock on the inside of our front door, so couldn't open it from the outside. We called Ozlocks and he arrived within fifteen minutes - that was brilliant to start with. He then took no more than ten minutes to sort out the issue. We were delighted with the service and it was great value for money, too. On a Sunday evening, we were dreading the worst, but it turned out to be the best five star service, which we would recommend to anybody and everybody in the area. Very happy first time customers!
Customer in Hertfordshire Posted on 07/02/2022 , work completed 06/02/2022
Best locksmiths in Herefordshire
Customer Service
Quality
Value
Ozlocks Locksmith is an incredibly talented individual. He really cares about his clients and will go above and beyond to take care of their needs. He under promises and over delivers. There are very few businesses being run with this level of customer service. Well done!
Customer in Greater London Posted on 13/01/2022 , work completed 09/01/2022
Endorsement Reference
Customer Service
Quality
Value
Front and back doors at my house replaced. Extra keys cut. Very clean work. Put down dust sheets. Very efficient. Adjusted hinges on both doors without been asked to do so. Doors shutting better and stopped draught. Would use again and would recommend.
Which? Trusted Traders Consumer Posted on 06/01/2022 , work completed 13/08/2021
Endorsement Reference
Customer Service
Quality
Value
When I first moved into my new home Chris from ozlocks came to change the locks for me. Upon my request, he checked the house for me and assessed that the front door was absolutely safe and the back door needed some work. I felt really reassured by the work Chris did and didn't feel that he was pressuring me to have any work done that I didn't need. A few weeks later I called Chris back as I?d locked myself out, on a Sunday!! Chris came back really quickly and let me in, he even fitted a key safe box for me to make sure that I wouldn?t lock myself out again! Chris was friendly, reassuring, professional and carried out all work to a really high quality tidying everything up after himself!
Which? Trusted Traders Consumer Posted on 06/01/2022 , work completed 15/08/2021
Endorsement Reference
Customer Service
Quality
Value
I contacted Chris at Ozlocks Locksmiths as we had two upvc multi-point lock windows that we couldn't open because the locking mechanisms had become jammed shut and would not release. We made an appointment for Chris to attend and assess the job, which he did promptly. He got the windows open without causing any damage.He examined and identified the make/model of replacement mechanism that was required. He ordered the replacement parts, fitted them and got the windows fully working again which they hadn't done for some time. Chris was completely professional, kept us informed throughout and answered all of our questions and his charges were very reasonable for the amount of work involved. I have complete confidence in thoroughly recommending Ozlocks to anyone.
Which? Trusted Traders Consumer Posted on 06/01/2022 , work completed 01/10/2021