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Trusted Traders

Pass And Totterdell Limited

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21 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jun 2019


At Pass and Totterdell Plumbing, Heating and Gas Services no job is too large or too small. We cover everything from a dripping tap to full Central Heating System Installations.

Landlords Gas Safety Inspections
Installation of all appliances
Power flushing
PAT testing
Free quotations
Natural Gas

Call us or drop us an e-mail for a free quotation and great rates – we’ll be glad to help

We cover all of GL, BS and further.

Being Gas Safe Registered and Oftec registered we can work on all Natural Gas, LPG and Oil appliances

Gas Safe Registration Number 544890

OFTEC Registration Number C100335

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Gas cooker installation
    • Gas cooker repair
  • Bathroom fitters

    • Bathroom refurbishment
  • More Services

    • radiators
    • gas emergencies
    • underfloor heating
    • lpg

Customer reviews

21 reviews
Customer Service
Sort by
Central heating system installation
Customer Service
The quote was very reasonable. Quick, friendly and efficient service. Install works which was carried out was very clean abd tidy. From start to finish everything was carried out with a smooth transition
Customer in South Gloucestershire15/03/2019
Great job at a great price
Customer Service
Pass and Totterdell carried out work on the property we used to rent which is why we chose to use them again on our own home. They came most recently to fix a number of problems including replacing the stop tap and resealing the whole shower. The lady on the phone who booked the appointment was really helpful and they were able to see us quickly. The chap who came out was punctual, helpful and informative. He completed all the jobs we had in just a few hours and at such a reasonable price. We've already asked them to come out again to fix another problem! Would highly recommend.
Customer in City of Bristol12/03/2019
Efficient and helpful.
Customer Service
After another gas engineer had failed to fix my boiler problem, Pass & Totterdell sent out an engineer at short notice and during a busy period in order to help me. The engineer correctly diagnosed the problem, enabling me to fit the replacement part (he was unable to do it that day due to other urgent call-outs). Fast, efficient and professional service that was much appreciated.
Customer in City of Bristol16/12/2018
Replace and resite boiler (LPG) and replace radiators
Customer Service
Prior to quote, Geoff Pass gave much appreciated excellent advice freely - eg pointing out reasons why we should have one type of radiator over another. There was certainly no hard sell, just sensible informed advice. Once agreed, all the work was started exactly when stated and completed in a very timely manner. The fitters worked hard, virtually non stop from beginning to end each day and were as tidy as they could be. Resulting rubbish was collected just a couple of days later. After this experience, I'm very pleased to have found a reliable, friendly and obviously expert team and I would have no hesitation in using them again. I would, without a doubt, recommend them to friends and family.
Mark and Sue23/05/2018
Install new boiler and change radiators
Customer Service
Geoff, Mark and the team did a fantastic job of recommending and installing the best boiler for our busy household. From arranging a site visit, providing a quote and installing the systems, the communication was fantastic. The team very knowledgeable, professional and friendly. They turned up when they said they would, explained things thoroughly and were absolutely fantastic! I would recommend them to anyone requiring this kind of work. In fact, they are coming back to plumb in the ensuite!
Best Plumbers / Heating Engineers I have ever used
Customer Service
From the moment I called until the job was complete every thing was done when said, wonderful service, polite staff, a pleasure to have in our home. Will only be using them in the future as I am confident with their outstanding service. How refreshing. Steve Small
Steve Small08/12/2017
Very good standard of work, hardworking and efficient
Customer Service
I would certainly recommend this business. Excellent work. From the very beginning of the job they took the time to listen and then did exactly what I wanted to a fantastic standard. I had my boiler replaced and the system power flushed, as well as 2 new radiators fitted. Very hardworking. 2 engineers were on site and completed this in one day! I was impressed with how hardworking they were. They cleared up well too. I will certainly use them again and do not hesitate in recommending them.
Sandra Swindile26/07/2017
Reliable and trustworthy in a aspects
Customer Service
I have had various plumbing and heating jobs done over the last few years, the last being to repair a gas fire. They are so professional and always keep to the time and price agreed
Which? Trusted Traders Consumer11/04/2017
Great customer service
Customer Service
Pass & Totterdale originally installed a new combi boiler in my loft which required alterations to pipe work. Explained fully all the work they would need to do. Quoted 2 days to complete but finished in just over a day & a half. The engineers arrived promptly & made little mess - even hoovering the stairs before they left (which they had previously covered in plastic sheeting). Small leak was found from a radiator after they left (due to changing to a pressurised system) - & they returned within the hour to tighten the joint. Theirs wasn't the cheapest quote, but it was the boiler I wanted & as they are accredited engineers I now have a 10 year guarantee with Worcester for any parts & Worcester's attendance for any breakdown. I was really pleased with their work & asked them to undertake an additional job fixing a long term 'slow' draining pipe a month later, which I'm also really pleased with. They are friendly, helpful & more importantly have been happy to return promptly when there was a minor issue. Would & have recommended them since.
Which? Trusted Traders Consumer05/04/2017
Good workmanship and customer relations
Customer Service
The boiler had a replacement pressure valve fitted. The central heating system was given a "flush through". The plumber was efficient and polite and he explained what he was doing as he went along.
Which? Trusted Traders Consumer17/03/2017