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Endorsed by Which? Trusted Traders

PC Man

Profile thumb icon 2020
4.7

14 Reviews

Opening Hours
Today - 09:00–19:00
  • Monday 09:00–19:00
  • Tuesday 09:00–19:00
  • Wednesday 09:00–19:00
  • Thursday 09:00–19:00
  • Friday 09:00–19:00
  • Saturday - Closed
  • Sunday - Closed

About

PC Man provides high-quality, affordable IT support and high-speed internet and WiFi installations for home and office, throughout London and the M25 area.

Established in 2005, we offer a comprehensive range of computer services including home computer repairs, IT services for small businesses, PC support, Apple support and cloud services.

We are wireless networking specialists, able to assist with all WiFi issues, ensuring reliable and fast WiFi throughout your property, including outside areas.

We can facilitate all aspects of remote working, from the set up of secure VPN services to the supply of a high speed internet connection and VoIP services – enabling you to have a fully functioning office environment in the comfort of your own home.

Contact us to see how we can help.

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Wireless networking
    • Audio visual set up and installation
    • PC Repairs
    • Cloud based services
    • Data backup
    • Data recovery
    • Hardware Installation
    • Laptop repair
    • Network Cabling
    • Server support
    • Virus and malware removal
  • Broadband

    • Wifi
    • Broadband Connection Testing
    • Broadband Installation
    • Broadband Speed
  • Appliance repairs and servicing

  • Telephone Engineer

    • Ethernet Cabling
  • More Services

    • email hosting
    • audio visual
    • voip telephony
    • remote it support

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
14 reviews
Customer Service
4.7
Quality
4.8
Value
4.6
Sort by
If you want great WiFi Michael at PC Man is your man!
Customer Service
Quality
Value
Michael was recommended to me by my neighbour. He’s great - totally knows his stuff and is really conscientious. We now have fantastic WiFi throughout our house thanks to him! Totally recommend him - and have done so to a number or my friends.
Customer in Greater London Posted on 04/03/2020 , work completed 03/03/2020
Top quality service
Customer Service
Quality
Value
I've been using PC Man for around 5 years for a variety of smaller jobs and one large installation too. For the larger job they installed a projector, screen and sound system for my TV including in ceiling speakers. The whole system is amazing and I've been so pleased with the results as it involved working around builders plus they recommended all of the hardware so I didn't have to worry about a thing. What I really appreciate though is having support on the smaller things. PC Man are able to come to my house or my office, whichever is best for me and sort stuff like routers, buying new laptops, transferring all the data and taking all the hassle out of it for me. Definitely recommend.
Tamara Posted on 26/10/2016 , work completed 26/10/2016
Great service, recommended
Customer Service
Quality
Value
PC Man was recommended to me when we had repeated problems with my home internet connection. We wanted a decent home network to use Sonos, have WiFi that’s reliable enough for me to work from home, and watch Netflix without it dropping out. We’d been trying to do this on the standard BT equipment, but it wasn’t up to it. I told PC Man what we wanted to do, and they just made it all happen. They set up everything we needed, providing all the equipment (including routers and Sonos), ran the cabling under the floors so it’s completely invisible, gave us a really neat ‘hub’ for all the technology, tested it all – even the TV channels - to check we were happy, and made sure we could work everything before they left. We now have fantastic WiFi, TV and music throughout the flat, with no cables showing, and couldn’t be happier. It was a really great service, and I wholeheartedly recommend them.
Cynthia D Posted on 26/10/2016 , work completed 26/10/2016
10 years of top service
Customer Service
Quality
Value
We have been using PC Man/Michael to look after our household IT set up for almost ten years now. His advice is clear and accurate, and he listens to what it is you want to achieve. He is always punctual, tidy and efficient. He resolves any issues quickly, and is reliable and trustworthy. In short PC Man provides a great service and I wouldn't hesitate to recommend him.
Charlie Posted on 07/10/2016 , work completed 07/10/2016
I was very disappointed
Customer Service
Quality
Value
In my opinion, I found the company difficult to communicate and deal with. The company was contracted financially through my builder who asked me to work with PC Man as well. After the initial installation, there were a number of issues which included, but are not limited to the following. I was not given the details of the network administration to change my network password, a number of data points are faulty and all the various pieces of equipment were crammed into a data cabinet causing overheating and subsequent issues with the equipment (even though all the cabinet and shelving were on site at the time of installation). I provide all the requested equipment (which was agreed prior to purchase) except for commercial grade routers which were out of our budget at the time. However, I did purchase one of only two Which? Best Buy router, the Netgear Nighthawk. For nearly six months I requested that the various issues be resolved with no progress. I finally received a quote which I felt was excessive and which appeared to me to include a cost for fixing the original errors. At the same time the router specification unexpectedly changed, significantly increasing the price. When I did question this, it was agreed it was not necessary. My issues still remain unresolved.
Vanessa Posted on 26/09/2016 , work completed 26/09/2016
The trader replied (on 26/10/2016)
I’m sorry to hear that you’re not happy – at PC Man we pride ourselves not just on the quality of our work but on customer service and satisfaction. Sadly, as we were not engaged by you directly, but by your building contractor, some of the issues you’re experiencing are out of our control. I want to address some of your points which I hope will help. - You can find the router admin password on a label on the bottom of the router – it hasn’t been changed from its default setting. Your building contractor should have told you this, as we relayed the information to them. - The data points were installed by the building contractor and not by us, so you should take that up with them. - PC Man didn’t supply any of the hardware for this project, and in fact you didn’t take our recommendations for hardware, designing your own network and buying your own hardware, so the fault there was out of our control. When your network failed, your building contractors asked us to quote to put it right and upgrade the infrastructure, which you didn’t want to do. I hope this answers your questions.
The work that PC Man provides is excellent and we trust their support
Customer Service
Quality
Value
PC Man has set up all of our computer systems to support The Awareness Centre. They also host our emails, look after all of our IT issues and update all of our software. PC Man has designed our web site and manages our site on a weekly basis.
Michaela, London Posted on 11/05/2015 , work completed 11/05/2015
All work done as I hoped
Customer Service
Quality
Value
Michael restored my crashed computer and I found his work to be excellent.
Roy, London Posted on 01/05/2015 , work completed 01/05/2015
Reliable, cutting edge service
Customer Service
Quality
Value
I have been a customer of PC Man for years. Michael has completed many projects for us including restoring lost data, sourcing PCs and laptops, installation of software, creation of wifi systems and email hosting. We just underwent a total renovation of our home, and Michael and his team did all the cabling and other installation for the wifi, SONOS and television system. All the work was completed to the highest standard. Michael is always aware of the newest technology and is able to recommend the appropriate systems. He is also always available to help with the small questions that bedevil the non-expert. Cannot praise him highly enough.
Patricia Posted on 16/04/2015 , work completed 16/04/2015
Extremely Happy with the service
Customer Service
Quality
Value
We've used Michael and Vicki Holland for IT support, including virtual server set up, email management and office systems (network and hardward) support. Plus web design and development, graphic design, SEO and PPC. We started working with PC Man around six years ago, and have worked regularly with the company since then
Kate, London Posted on 16/04/2015 , work completed 16/04/2015
Excellent service
Customer Service
Quality
Value
We have been using Michael for some years now and he has just finished quite a complex project for us which we are totally delighted with. The quality of Michael's work is always fantastic in fact his attention to detail is meticulous. He explains everything in a language that I can understand - no techno babble!! He is totally reliable and always sticks to the price quoted. We have never had any surprises with unexpected 'extras' that we weren't expecting. We look forward to working with him again.
HDoyle Posted on 12/04/2015 , work completed 12/04/2015