PDL Heating & Plumbing Limited

After servicing our boiler (installed by another company) for a number of years, it finally broke during a cold snap. Paul responded promptly to the call out, clearly outlining our options and providing us with a very reasonable quote for a new one. He pulled out all the stops to get us the new boiler installed a few days later, on time and within budget. We’re very pleased with it. What stands out is PDL’s dedication to providing a professional, reliable and quality service (incl aftercare) to customers and their general trustworthiness.

Both fitters pleasant and friendly and worked efficiently until completed installation. Clean and tidy work and excellent post installation guidance and instruction regarding products. Would recommend to anyone looking for central heating / plumbing work. Good job well done.

A friend recommended PDL Heating to me, and I couldn't be happier with the work they have undertaken. In our first meeting, they very clearly outlined several options for us, there was no "hard sell", but their advice & guidance was extremely welcome. I was extremely impressed with their approach - every time they said they would do something, they did it, on time, and in budget. They replaced a boiler, and installed 12 new radiators - their quote was very reasonable, and the final figure we paid, was exactly what we had agreed. As our installation was scheduled to last 4 days, and we would have been without heating / hot water for the duration, we elected to go away for a few days, and we had no hesitation whatsoever in trusting Paul with the keys to our house. I've dealt with plumbers / heating engineers previously, who promise the earth, but leave you feeling disappointed, so it is a real pleasure to find a company who "do what it says on the tin". I would have no hesitation whatsoever in using PDL Heating again myself, and in recommending them to friends and family. Ian

Paul and Robert provided an extremely professional and efficient service, arriving on time, removing the old boiler and replacing with a new unit. Clearly, they have done this many times before and it shows by their method of approach and sequencing of removing unwanted items, in a controlled fashion. No hidden extras in the final bill. All questions were answered in a clear and concise way during the day with a clear explanation of the unit's control system.

I had been recommended this company by my Uncle and a neighbour. The chaps were very professional and thorough, great at explaining the process and talked me through the thermostat instructions. Very pleased with their work. Finished the job in one day and left my home clean and tidy. Thank you PDL

PDL Heating and Plumbing were outstanding. They came to view the job when they said, explained all my options, and quoted quickly. Again, they came to do the job exactly when they said and completed it within timescale indicated. The quality of their work and their cleanliness has been excellent. My boiler and HW cylinder upgrade has achieved what was promised. All in all, they have been an exceptionally professional team and I cannot praise them high enough, so I have no hesitation in recommending them to others.

Paul and Robert were superb. The new Vaillant Eco combi-boiler was installed along with eleven new radiators and TRVs with meticulous attention to detail. The whole system was power flushed and then set up and balanced to ensure we have a home that is not only warm but running as economically as possible. This followed on from an earlier Vaillant combi boiler installation they completed for my daughter in Cheshire. The house and hot water have never been as efficient. Both systems have a ten year warranty and an annual maintenance contract that is outstanding value for money. I cannot recommend Paul and PDL Heating and Plumbing Ltd highly enough. I have dealt with many gas engineers and this team at PDL is by far and away the best company I have ever engaged. Many thanks.

Paul and Robert replaced our old 20 yrs old boiler with a new combi boiler with weather compensating thermostat. Paul explained all the aspects of the job and advised us regarding boiler types and smart controls. All work was carried out as discussed to the highest standard and we are 100% happy with the results. Excellent workmanship, great communication and very courteous.

Initial contact made through the Vaillant website, resulted in prompt contact directly from Paul at PDL. A survey visit was arranged and the various considerations were discussed and fully explained - for us, this was a key factor in deciding to go ahead with the resultant quotation. This visit was handled very professionally and Paul demonstrated excellent product knowledge and a very balanced approach to advising options for the replacement boiler. The work was carried out on the date agreed and to the price agreed. Paul and his colleague fitted the new boiler and control system with a high degree of care and thoroughness, installing new components, flushing the system and making good where necessary. In all, a very impressive level of service from the customer perspective. We are delighted with the outcome and feel confident in recommending PDL Heating without reservation.

I couldn't praise Paul & Rob at PDL enough. They replaced our old gravity-fed boiler with a new combi. Really professional, courteous, knowledgeable, turned up each day exactly when they said they would, left no mess, and all work carried out exactly how they described. Extremely happy.