PDL Heating & Plumbing Limited

After servicing our boiler (installed by another company) for a number of years, it finally broke during a cold snap. Paul responded promptly to the call out, clearly outlining our options and providing us with a very reasonable quote for a new one. He pulled out all the stops to get us the new boiler installed a few days later, on time and within budget. We’re very pleased with it. What stands out is PDL’s dedication to providing a professional, reliable and quality service (incl aftercare) to customers and their general trustworthiness.

Both fitters pleasant and friendly and worked efficiently until completed installation. Clean and tidy work and excellent post installation guidance and instruction regarding products. Would recommend to anyone looking for central heating / plumbing work. Good job well done.

A friend recommended PDL Heating to me, and I couldn't be happier with the work they have undertaken. In our first meeting, they very clearly outlined several options for us, there was no "hard sell", but their advice & guidance was extremely welcome. I was extremely impressed with their approach - every time they said they would do something, they did it, on time, and in budget. They replaced a boiler, and installed 12 new radiators - their quote was very reasonable, and the final figure we paid, was exactly what we had agreed. As our installation was scheduled to last 4 days, and we would have been without heating / hot water for the duration, we elected to go away for a few days, and we had no hesitation whatsoever in trusting Paul with the keys to our house. I've dealt with plumbers / heating engineers previously, who promise the earth, but leave you feeling disappointed, so it is a real pleasure to find a company who "do what it says on the tin". I would have no hesitation whatsoever in using PDL Heating again myself, and in recommending them to friends and family. Ian

Paul and Robert provided an extremely professional and efficient service, arriving on time, removing the old boiler and replacing with a new unit. Clearly, they have done this many times before and it shows by their method of approach and sequencing of removing unwanted items, in a controlled fashion. No hidden extras in the final bill. All questions were answered in a clear and concise way during the day with a clear explanation of the unit's control system.

I had been recommended this company by my Uncle and a neighbour. The chaps were very professional and thorough, great at explaining the process and talked me through the thermostat instructions. Very pleased with their work. Finished the job in one day and left my home clean and tidy. Thank you PDL

PDL Heating and Plumbing were outstanding. They came to view the job when they said, explained all my options, and quoted quickly. Again, they came to do the job exactly when they said and completed it within timescale indicated. The quality of their work and their cleanliness has been excellent. My boiler and HW cylinder upgrade has achieved what was promised. All in all, they have been an exceptionally professional team and I cannot praise them high enough, so I have no hesitation in recommending them to others.

Paul and Robert were superb. The new Vaillant Eco combi-boiler was installed along with eleven new radiators and TRVs with meticulous attention to detail. The whole system was power flushed and then set up and balanced to ensure we have a home that is not only warm but running as economically as possible. This followed on from an earlier Vaillant combi boiler installation they completed for my daughter in Cheshire. The house and hot water have never been as efficient. Both systems have a ten year warranty and an annual maintenance contract that is outstanding value for money. I cannot recommend Paul and PDL Heating and Plumbing Ltd highly enough. I have dealt with many gas engineers and this team at PDL is by far and away the best company I have ever engaged. Many thanks.

Paul and Robert replaced our old 20 yrs old boiler with a new combi boiler with weather compensating thermostat. Paul explained all the aspects of the job and advised us regarding boiler types and smart controls. All work was carried out as discussed to the highest standard and we are 100% happy with the results. Excellent workmanship, great communication and very courteous.

Initial contact made through the Vaillant website, resulted in prompt contact directly from Paul at PDL. A survey visit was arranged and the various considerations were discussed and fully explained - for us, this was a key factor in deciding to go ahead with the resultant quotation. This visit was handled very professionally and Paul demonstrated excellent product knowledge and a very balanced approach to advising options for the replacement boiler. The work was carried out on the date agreed and to the price agreed. Paul and his colleague fitted the new boiler and control system with a high degree of care and thoroughness, installing new components, flushing the system and making good where necessary. In all, a very impressive level of service from the customer perspective. We are delighted with the outcome and feel confident in recommending PDL Heating without reservation.

I couldn't praise Paul & Rob at PDL enough. They replaced our old gravity-fed boiler with a new combi. Really professional, courteous, knowledgeable, turned up each day exactly when they said they would, left no mess, and all work carried out exactly how they described. Extremely happy.

I needed a replacement boiler and contacted PDL since they had been recommended by a family member. Paul was very knowledgeable and explained the various options when he came to provide the estimate, which he sent through on the same afternoon. They (Paul and Robert) have done a thoroughly professional job of installing the new boiler (and shower!). They worked constantly throughout the two days that it took. I was kept informed as to progress throughout. They took care to minimise the amount of disruption and protected the carpets etc. from damage. After installation, Paul explained clearly how to operate the system and to use the Vaillant vSMART app. I am very pleased with the result and would not hesitate to recommend PDL.

A new replacement Gas CH and hot water boiler installation, the initial visit was extremely helpful and the quotation was clearly explained, the work was completed on time and to budget, everything was very professional and to an extremely high standard. PDL Heating had recently installed a new Gas CH boiler for my son who spoke very highly of them. An excellent choice from a very satisfied customer.

Approached PDL for power flush and advice on underfloor heating as they advertised in a local magazine and are a Which Trusted Trader with really good customer feedback Paul the owner, provided sound factual advice, that we needed a new boiler for UFH and provided his quote within days. We didn’t feel pressurised at all and Paul answered all our questions, during the process. We just got a really good feeling that Paul knew his stuff and we decided to invest in the Valiant boiler & UFH system he proposed. Paul and Robert installed the new system, the Vaillant was installed on another wall, so a new hole had to be cut through the Yorkshire stone wall and Robert’s pipework was excellent, looks like a piece of artwork, and he was very, very particular. They also removed a couple of old radiators, installed a new rad, replaced the Hive TRVS with Danfoss and power flushed through all system until the water became clear, and we couldn’t be happier. It’s worked a treat, our heating is now balanced and quick to warm up the house. The shower seems to be more powerful and water is definitely hotter, in so much that we have had to turn the shower temperature down. In all our experience, installing central heating in 4 houses, PDL is the best heating company we have used. Therefore, out of the companies we looked at we are really pleased that we choose PDL and will be going back to them for replacing other radiators before winter.

Absolutely fantastic service from PDL Heating, Paul and Robert came and fitted a brand new Vaillant boiler with 10-year warranty to replace our old broken one. The entire experience from quotation through to installation was really straightforward and done with excellent professionalism and we were kept well informed throughout. The quality of the install is excellent, and Paul's knowledge and recommendation of a power flush was a great choice - no more gurgles from the radiators! We will absolutely be using PDL heating for the servicing of our new boiler and would recommend them highly.

When we decided that we needed a new boiler we phoned Paul from PDL and he came out promptly and did a site survey. We had already decided on the make of the boiler that we wanted. He agreed with our chosen manufacturer and explained the capacity and type of boiler that would be appropriate for our home. He had a thorough knowledge of the product and he inspired us with the confidence to proceed. Paul emailed us an estimate the very same day, which we were happy to accept. In less than two weeks our new boiler was installed by Paul and his team. It took a day to install. Paul and his team were considerate and all was clean and tidy when they left. Our new boiler has now been in situ for three weeks and is working well. We would be happy to recommend PDL to anyone that requires a new heating system.

Paul and his colleague removed our old tank and boiler and replaced with a combi boiler. The work was carried out very efficiently and professionally and they were obviously extremely knowledgeable. They were both very focussed on the work in hand, polite and brought coverings for all floors. Buying a new boiler isn’t my most favourite thing but they made it as painless as possible! I would not hesitate in recommending them to anyone.

Paul installed a new Vaillant combo boiler for us, replacing the old central heating boiler and immersion heater/tank system that was in place. It meant a lot of changes to the pipe work, both in the kitchen and bathroom and everything was carried out neatly and efficiently. Some of the existing pipe work was found to be lead (Victorian house) and Paul replaced it with almost no extra cost. The gas pipes were a bit of a mess due to previous work being done badly and Paul removed all the extraneous pipes and put in new for the gas job due to be installed. Everything was left tidy and the new boiler was explained to us clearly. I can’t speak highly enough of PDL, I won’t hesitate to recommend them.

Paul (PDL Heating) was recommended to me by a friend. I took up his Central Heating Care Plan to look after our Vaillant based central heating system. Recently, our 11 year old Vaillant boiler , despite being serviced from new regularly as required by Vaillant, started giving us trouble. Paul recommended that we replace the boiler and convert the system from an open to a closed vent combi based Vaillant boiler. As we did not want to have any problems this winter I asked him for a quote which he provided promptly. Since Paul comes across as a very trustworthy person and he told me he gave us a fair price for the work, I did not seek other quotes and asked him to proceed. Paul and Oliver carried out the work professionally, to a good standard, in a tidy manner and within the agreed price and time scale. I do recommend this locally based family firm. FK, Wakefield, west Yorks

From my first enquiry with Paul to completion and commissioning of the new boiler everything went smoothly. His explanation of what would be needed to upgrade my antiquated (50 year old) water heater to a shiny new combi boiler, and pipe work modifications, was thorough and clear. He followed up quickly with a detailed quotation and was able to undertake the work quickly and to budget despite the obvious difficulties for everyone with the COVID-19 pandemic. He and his colleague arrived bang on time each morning and worked quietly and unobtrusively. On completion I was given a helpful walk-through of the new system and controls. All old items no longer needed (hot water cylinder, zone valve, circulating pump, water heater, piping etc) were taken away. It’s now a month after completion and I’m happy to say everything is working fine and gas consumption is improved!

Paul and his colleague installed a new combi-boiler, replacing an old Rayburn. The job needed to be delayed a couple of times due to the lockdown restrictions but this was all handled very well. I am very happy with job done and was kept informed throughout the installation. Everything up and running great and will look to use Paul again for any further central heating jobs I have.

Paul did a first class job, from the first visit, to turning up on time to carry out a neat, tidy install, all rubbish and obsolete material taken away, installation when agreed and to quote. On commissioning the system everything was clearly explained once I'd downloaded and synced a Vaillant app to the new boiler. I know installing a new boiler is quite a rare event so using tradesman of the quality of Paul and his colleague has given me great peace of mind that a proper job has been done. The airing cupboard has a new radiator too. Thank you, PDL Heating of Wakefield.

Paul and his team did a fantastic job from start to finish. They talked me through what needed to be done, and were punctual, tidy, and did a quality job at a good price. Would highly recommend.

PDL replaced an old cast iron boiler with a new combi boiler. Prior to booking they had explained exactly what they would do and provided a full itemised quotation. They arrived at the time and date agreed and completed the work within the two days as per their estimation. The work was carried out in a tidy manner with as little disruption as possible and all precautions were taken to protect furnishings and carpets etc. All the old pipe work, cylinder, pump and zone valve etc were removed and disposed off including the very heavy old boiler, which was a three man lift. The old and new flue vent ducts were bricked up and the installation was left neat and tidy. The system was well explained by the engineers and we would not hesitate to recommend or use their services again.

We shopped around for quotations before getting our new boiler installed. I knew what I was looking for, so I searched for a list of approved installers and invited three of them to quote. Aside from one exhorbitant quote from a formerly nationalised company, the others were similar in price. Paul, the owner of PDL, communicated with me well and arrived at our house to quote exactly when he said he would, literally to the minute. I'm not entirely ignorant when it comes to plumbing or boilers and could immediately tell that he knew the most appropriate method of installation, something you may be tempted to take for granted from a heating engineer, but not all heating engineers were created equal! Paul was faced with a very confined space to work in, an old boiler to remove and pipework which was not routed optimally, creating a difficulty when locating the existing pipes. His suggested route to install was minimally invasive to the plaster work and cupboard surrounds. Paul was very cordial but also professional and answered any question thrown at him in an informed and knowledgeable manner. The installation itself was carried out perfectly. They put protective matting down on our tiles, were polite and courteous and despite a hiccup with the delivery of the new boiler (not their fault) and Paul having to drive off and source another, everything went off without a hitch. I would not hesitate to recommend PDL for your boiler installation. Excellent value for money.

Very professional from start to finish. Really happy with the work and also the actual boiler itself. The final cost didn't deviate from the original quote (which was itemised) and the work was carried out as expected. PDL came on time and the work is of a very high standard. Very quick on returning emails when I had queries about the quote. I have no problems in recommending PDL at all.

PDL were very professional from start to finish, Paul from PDL visited promptly to give a quote for the work and followed up the next day with a professional itemised estimate. When we arranged the work he was easily contactable and answered promptly. The work was carried out exactly as agreed on the chosen date and the same professional courteous service was provided throughout. I'm very pleased with the service I have received and would gladly recommend PDL Heating to others.

Very impressed with this trader from the initial contact until the work was finished. My old boiler was replaced within a day. They were punctual, friendly and tidy. I would recommend them and will be asking them to do more work in the future.

Removed the existing boiler from the hallway and installed a new boiler in the loft. Excellent communication, work ethic, and quality. Highly Recommended.

From my first contact with this trader I have been very impressed with his attitude and helpfulness. The job itself was completed in a very satisfactory manor on schedule and as per the quote. I would recommend this firm to anybody wanting a new boiler.

Had a new boiler fitted. Arrived on time and completed as stated. Neat job. Courteous and informative.

Good service from PDL Heating. Paul came round to discuss boiler options at short notice and was friendly and extremely knowledgeable. The quotation was really competitive (I got 2 other quotes from other companies) and very detailed, so we could see exactly what we were paying for. Debbie agreed a date for installation and kept in contact. Work was completed thoroughly, on time and with no hassle. We needed some help a couple of days afterwards and Paul was very quick to get back to us and sort things out. Very pleased with our new boiler. Highly recommend PDL Heating.

The removal of 2 boilers to one Combi boiler, Paul visited quickly and quoted the same day. Not the cheapest quote but very detailed and everything explained to me in detail, very profesional company, Debbie keeping me informed along the way. Quoted upto 3 days for work, which was completed early, both Paul and Olly arrived on time both days, job completed earlier than expected. Impressed with the whole set up, so much so that I have gone for the care plan that they offer. Would highly recommend

From the initial visit, to the quote, to the boiler being fitted, top notch service. As explained to Paul, might not have been the cheapest but we felt that this was the best service to be given and was worth the price. Debbie was brilliant and kept me informed, cannot fault any of the service at all Lynn and Paul

Paul and Olly did a fantastic job replacing my old glowworm boiler when it finally gave up the ghost. I had to wait a little while to be scheduled in but I felt at the time that was a good sign. I wasn't wrong. Aside from a really thorough flushing of all the existing system. (crucial) They fitted a special boost pump to the water main (new and approved under water regs) which has really improved the water pressure . No more showers cutting out on me because next door has the washing machine going. Same experience as everyone else here, the guys arrived on the day /time quoted. Took just as long as they said it would and left no mess. I wouldn't hesitate recommending Paul & co to anyone wanting a friendly, honest and efficient service. I just wish I'd got them in years ago instead of nursing my old boiler...

Arrived promptly to replace boiler. Work done efficiently and left all work areas clean and tidy. Patient explanation of boiler controls. Would definitely recommend.

From the pleasant initial contact to the quote and the fitting of our boiler,Paul was a very thorough trades person,friendly, pleasant, very professional in what he did, and extremely tidy, the job was carried out to high standards and would highly recommend PDL heating & Plumbing.And we must not forget Oliver who kept up the same high standards.Thank for a first class job.