Endorsed by Which?

Pears Home Improvements Ltd

4.8

69 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–13:00
  • Sunday - Closed

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About

Our showroom is located in a convienient city centre location, with free car parking and easy access. With over 55 years experience in the window, door and conservatory market Pears Home Improvements are the perfect choice for anyone thinking of investing in double glazing, or a conservatory.

What we do

  • Conservatories

    • Conservatory repairs
    • Hardwood conservatories and orangeries
    • Conservatory maintenance
    • Conservatory glass heat reduction film
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Builders

    • Extensions
    • Garage conversions
    • Loft conversions
    • Building services
    • Conservatories
  • More Services

    • supply and installation of windows
    • doors and conservatories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
69 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Disappointed
Customer Service
Quality
Value
On November 14, Pears Home Improvements LTD from Worcester installed a window and a sliding door at my residence. However, the design of the sliding door included a double frame to accommodate ventilation at the top, resulting in an unsightly and aesthetically displeasing appearance. Upon completion, I inquired about this discrepancy, mentioning that I hadn't observed such a design in their showroom. Their response was that the showroom displayed older models (models misleading customers) and that this was the current design for new models. They also noted previous customer dissatisfaction with this aspect. I expressed my surprise at not being informed about this beforehand, especially considering their knowledge of previous customer concerns. The answer was that we had no choice and that they paid for that door. Yes, we have a choice, with my money I choose for myself, not you, I paid for it, not you. We can do it elsewhere, I could choose another door model, but I could not change the old one, so I had many options. Communication about what we do was probably more important than product details. - design, installation, thermal efficiency, communication = disappointed
Customer in Worcestershire Posted on 07/02/2024 , work completed 14/11/2023
The trader replied (on 11/04/2024)
We are sad to hear you are disappointed with us regarding this. However, unfortunately regulation stipulates that there must be a trickle vent installed. We don’t have the choice on this matter regretfully, despite some customers not liking the aesthetic of them.
Warm roof on conservatory, new front door and front windows
Customer Service
Quality
Value
From the phone call I made to enquire about what we wanted doing to meeting the sales rep and up to the finished date all was very smoothly run everyone was helpful and understanding and were very accommodating as I work nights so they changed the start date for fitting so I could organise time off so they could work without disturbing me. The guys who carried out the work are very professional clean tidy and hard working keeping everything tidied up as went and the finished detail was met to our satisfaction.
Adrian in Worcestershire Posted on 21/10/2022 , work completed 20/10/2022
Good company, good people, good job !!!
Customer Service
Quality
Value
Installation of 16 windows and 1 door. Carl and his young team were very, very good in all respects. A good experience from start to finish. I would definitely recommend this company.
Customer in Gloucester Posted on 25/03/2022 , work completed 14/01/2022
Installation of a conservatory.
Customer Service
Quality
Value
The installation was built on budget and exactly as specified in the quote. The standard of product is to a very high standard and it was installed in a courteous and professional manner. Very thrilled with the final product and have no hesitation in recommending this company.
Bob and Viv in Worcestershire Posted on 16/03/2022 , work completed 11/03/2022
Tidy, efficient, polite
Customer Service
Quality
Value
Pears recently replaced my glass conservatory roof for a solid one. The workmen were friendly, very tidy and did a superb job. I am really pleased with the result. They also lined and plastered the internal walls resulting in a much brighter effect. I would recommend Pears for similar work without hesitation.
Customer in Worcestershire Posted on 15/08/2020 , work completed 25/07/2020
Polite and professional service
Customer Service
Quality
Value
Excellent service from start to finish, carried out in a professional manner using high quality materials. We were that impressed with the first window we had Pears back to do another.
Customer in Worcestershire Posted on 03/07/2020 , work completed 18/06/2020
Professional
Customer Service
Quality
Value
Excellent job on budget, on time very professional, highly recommended.
D, Worcestershire Posted on 12/02/2020 , work completed 12/02/2020
Orangery
Customer Service
Quality
Value
Pears Home Improvements were chosen by us after considerable research including visiting other projects they had completed. From the very start of the project we were impressed by their approachability and professionalism which ensured that any concerns that arose throughout the build were responded to in a positive and solution focused manner. This of course gave us great peace of mind considering we were spending a large amount of hard earned money! The skilled work force were always diligent in their work, respectful of our needs and most of all clearly focused on the quality of their work. Elements of the work weren’t signed off unless they met with the expected standard. The customer support from the admin team was excellent, always responding promptly to any issue that arose, ensuring all parties were communicated with and kept abreast of any developments as the project moved forward. Once the project started the workforce remained with the job until it was completed, they didn’t dash of to work elsewhere whilst ours was ongoing. The project was completed on time and within budget and as we were able to approach the work force about any issue as the work progressed there was no snagging required. This is without a doubt a skilled workforce committed to the highest quality and one who delivers excellent customer service. Consequently, I can recommend Pears without hesitation to anyone looking for a top quality builder.
Ian Hardicker Posted on 06/02/2020 , work completed 27/01/2020
Prompt and professional
Customer Service
Quality
Value
We had new windows and front door fitted. From start to completion they were prompt, professional, well mannered and friendly. They were tidy. One on the windows had a crack in the glass, but this was sorted out. We are very happy with the installation and would recommend Pears Home Improvements.
Tracey, Worcestershire Posted on 06/01/2020 , work completed 06/01/2020
Fast and efficient service
Customer Service
Quality
Value
Fitters arrived on time and first job was to lay covers to protect all carpets. The fitters were very polite, efficient and finished the job quickly. They fitted a new UPVC window in the nursery and new double glazed units into current units in the bathroom and kitchen.
Customer in Worcestershire Posted on 02/01/2020 , work completed 13/12/2019