Pinnacle Roofing (Sussex) Limited

Ian has done a great job replacing the roof to our front bay and the vertical tiling below it. He's a highly personable chap - as are the rest of his team - and will see his way round to sorting any challenge. In our case this involved working with the team pointing our property and arranging changes to the scaffolding to be able to do the work. As well as the tiling, the project involved quite a lot of lead work and this too was first class. Ian will be our first port of call for any future roofing work and I have no hesitation in recommending his services.

Once again Ian has come to my rescue with his timely, friendly and entirely trustworthy service. After roofing problems were uncovered on a survey commissioned by prospective buyers Ian organised scaffolders and was up on the roof of my five storey building within a week or so. Fixing tiles, lead capping the firewalls and sorting out the ridge tiles. Brilliant! I highly recommend his services - do not hestate to call him.

Pinnacle roofing was recommended to me from a family member and I’m so glad they were. We lost part of our roof after the storm this year and Ian came to our rescue. The roof looks better than it ever has and has been future proofed by Ian and the team. It now looks amazing and I sleep well with complete satisfaction and trust in the workmanship. We were given a quote and Ian came in under budget too. He turned up when promised, was super clean and respectful to my neighbours too. If anyone wants a lesson in how to be a good tradesman speak to Ian. I couldn’t be happier and will forever be grateful and will recommend him to anyone asking for a quality roofer who wants their job done right first time and on time.

I called Ian to advise on a problem in the front slope of my slated roof which was letting water in above the first-floor windows. He identified and explained the problem and the proposed solution to me in clear and understandabe terms, recommending less radical, and thus considerably less expensive, work than had previously been recommended by another contractor, providing what I considered to be a fair and competitive quote. When the initial timing of the work was necessarily delayed because of storm Eunice, Ian kept me fully up to date with his plans and the delay was kept to a minimum. Ian and his team started work the day after the scaffolding was erected, stripping the front section of the roof slope, replacing felt, battens and lead valleys and replacing the tiles. The work was completed to the expected timetable, unintrusively and with the minimum of disruption, with the site left scrupulously tidy at the end of each day. Throughout the job Ian was courteous, friendly and communicative, explaining clearly what he was doing as he went along, and taking trouble to source matching replacement tiles so that the final repair is barely noticeable externally. His experience and knowledge of his subject is very obvious and it is clear that he takes great pride and pleasure in doing a good job. Ian, his some Luke and their colleague were a pleasure to deal with and I wouldn't have a moment's hesitation in engaging this firm again nor in recommending them to others.

The roof of my attic dormer was damaged during storm Eunice. I was on the phone to Ian whilst the tiles were falling! He inspected the damage the next day and gave me an estimate. The work was completed within a few days of my acceptance. Ian was professional and courteous throughout. I have no hesitation in recommending him.

The pitched roof to our house lost several tiles due to storm Eunice. I called Ian on the day of the storm and he assessed the damage the following day. A quote was promptly provided and agreed and the scaffold went up the next day with the work completed the day after that. The work was also completed within the agreed price. We found Ian and Pinnacle roofing to be very responsive, friendly and efficient would highly recommend.

Ian and team were able to schedule the work soon after agreeing on cost, with the scaffolding erected the very next day. On the main day, they arrived promptly and all work was completed within the one day with all of the removed materials taken away. I was shown photos of the completed work and the scaffolding was cleared a few days later. A friend had recommended Ian to me after having a much larger job done in the last few months. I would happily recommend Pinnacle Roofing to anyone else that needs a roof job done.

Ian and his team arrived on time every single day and worked hard throughout the day. At the end of each day they would clean up thoroughly outside of the property thus reducing dirt coming into the house. They took into consideration that we were working from home and kept the noise to a minimum. We are very happy with the end result and costs. I cannot recommend this company enough for the professional job they completed.

I wouldn't hesitate to recommend Ian. From the first moment I contacted him, he was professional, courteous, thorough and diligent. He talked through the options we had, gave a great quote, and when we selected him he was as good as his word in everything. Communication was excellent, everything happened when he said it would, and the completed work is really great and now my roof is no longer leaking! Very happy. Thanks Ian.

We’ve used Pinnacle Roofing for many years now, and can recommend them wholeheartedly. Their work has always been of a very high standard, and they rightly take a pride in it. Ian is very well organised and is great at communication too – he’s quick to respond to any message, and is always friendly and courteous, as are all his team. Most recently, we asked Ian to work with our surveyor to resolve a long-standing issue, and we were impressed by the ease with which they collaborated, and the quality of the resulting work. Ian kept us fully informed about every stage of the work, and supplied detailed before-and-after photographs, as we weren’t up to climbing the scaffolding ourselves. Another great job done – thanks to Ian and the team.