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Pinnacle Roofing (Sussex) Limited

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5.0

30 Reviews

About

Pinnacle Roofing (Sussex) Ltd are a friendly, reliable and trustworthy, a respected family owned Specialist roofing company, based in Brighton and Hove covering all the surrounding areas including, Portslade, Shoreham, Lancing, Hassocks, Albourne, Husrtperpoint, Henfield, Burgess Hill, Saltdean, Rottingdean, Peacehaven etc.
We only use quality and qualified tradesmen in all aspects of works, and have a wealth of over 30 years experience, catering for all your roofing requirements.

What we do

  • Roofers

  • Builders

  • More Services

    • tiling
    • slating
    • grp fiberglass
    • felt roofing

Customer reviews

5.0
30 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Excellent work and great customer service
Customer Service
Quality
Value
We recently commissioned Pinnacle Roofing to carry out some investigations into leaks from our roof/guttering which have been problematic for quite a while. Ian visited a number of times to review and investigate the problem. He proposed a few options for us highlighting the benefits of each and we went forward with his proposed option involving laying lead works to our guttering. He was very helpful to us by providing clear explanations of the work and was very obliging when we asked for a delay to the start of the works. On arrival, he and his colleagues worked swiftly and from the pictures we received of the work, it was quite evident that it had all been done to high specification – we were very pleased with Ian’s efficiency, his technical knowledge, his excellent customer service, the swiftness of the work, with no mess, and most of all the finished repair works. Since the recent repair, it has rained a lot and we now have no more leaks! We would definitely use Pinnacle Roofing again, and highly recommend Ian in respect of his knowledge, expertise and high specification work.
Customer in Brighton and Hove16/08/2019
Exceeded our expectations!
Customer Service
Quality
Value
What a joy to have two exceptionally skilled and professional men work on our roof. Ian and his son Luke retiled our whole roof and the result was outstanding. Ian's communication with his clients is always thorough, courteous and with care. Nothing is a problem and he always finds solutions. From start to finish they made the process easy, with no stress, even when the rain was up against them! They were both so respectful of our house and left everything tided and finished to a high spec. We are delighted with our new roof and guttering. I can't recommend them enough.
Customer in Brighton and Hove25/06/2019
Replacement of lead roof gulley
Customer Service
Quality
Value
We have a listed 1852 villa in Hove which is fun to live in but is often difficult and/or expensive to repair. In this case the problem was a long roof gulley between two high pitched roofs that had been leaking on and off over the last 3 years into the bedroom below. SW gales do not help in this neighbourhood and building standards have evolved considerably over the last 160+ years! A previous attempted repair by another contractor had failed, probably under the stress of the hot summer of 2018. Access was difficult and scaffolding was essential for safe working conditions. Another trustworthy and highly recommended trader, Mark Gunn of MRG Ltd, now based in Steyning, recommended Ian Johnson at Pinnacle Roofing. Ian met or exceeded all our expectations - which is the best definition of a quality performance! He came on time, discussed the job and the various options available and the likely costs involved. We agreed that a full replacement with asphalt would be the best solution and we were happy to go ahead with him. His scaffolders and asphalters arrived on time and were equally courteous and careful. The job was completed on time and inside budget, with photographs to show progress. Given my personal fear of heights, this was essential! It was a pleasure to have Ian and his son in and around our home and handling this quite complicated repair for us and we would be pleased to recommend them to anyone else needing roof repairs in or around Hove.
Customer in The City of Brighton and Hove24/02/2019
Prompt, friendly and efficient
Customer Service
Quality
Value
Ian came to look at our flat roof which was leaking. He did a thorough examination, took photos and explained the problem to me. He then came back (on the only dry day in a very rainy two week period) to do the repairs and sent photos to show us what he'd done. He followed up with a phone call to make sure the leak had stopped. He was friendly, courteous and did what he said he was going to do when he said he was going to do it. I'd definitely recommend Pinnacle Roofing to anyone else.
Customer in The City of Brighton and Hove03/01/2019
great as always
Customer Service
Quality
Value
Ian has carried out several tiling jobs for us and has exceeded our expectations on every occasion, we have had some tricky jobs to get around and Ian has completed them with a great level of attention and detail. we wont go to anyone else now as we know exactly how ians works will turn out every time we use him in the future.
Customer in The City of Brighton and Hove07/12/2018
High quality workmanship
Customer Service
Quality
Value
We had work done our dormer roof in early May 2018. The roof and lead flashing was replaced, to a very high standard. Ian and his son obviously take a real pride in their work and were very happy to invite me up the scaffolding to inspect the quality of the job! He was also happy to repair some loose tiles and cracks in the chimney, and even cleaned out the gutters for us. At all times he kept us informed about what was going in and he was thoroughly professional at all times.
Andy S, Brighton03/06/2018
My review
Customer Service
Quality
Value
Quality Job
Mark, East Sussex09/05/2018
Great job
Customer Service
Quality
Value
Ian from Pinnacle Roofing was very professional and reliable. He arrived when he said and treated us with respect and gave us all info about the work that was carried out. The work was completed to a high standard and done efficiently and tidied up afterwards. All in all a brilliant service with a smile. I would 100% recommend them.
Darcy, East Sussex31/01/2018
Replacing Original Period Roof
Customer Service
Quality
Value
We decided to replace the original and very intricate clay tile roof on our Edwardian semi-detached Brighton home. Dating back to 1907, our priority was for the new roof to look exactly the same as when first built. Ian and the Pinnacle team surpassed our expectations, the roof looks incredible. All original decorative features maintained and the quality of the craftmanship is truly impressive, by far the best roof in Surrenden Rd and beyond. Always a good sign, but other tradesmen who have since worked on our home have commented on the quality as have passers by. A great job and we are so glad we went with Pinnacle. Roof now good for another 100 years!
kevinsflack01/01/2018
Excellent work
Customer Service
Quality
Value
Simple, did what we wanted, on time, well done. Cleaned up after and a nice person to top it off.
David, East Sussex01/12/2017