Polar Heating And Hot Water Limited

My boiler finally gave up the ghost after having problems with it for a few weeks and throwing good money away to an engineer who would call out to fix it - 3 times - only for it to break down again shortly after. Decided enough was enough and saw amazing reviews for Polar Heating on a friend’s FB page as she was asking for a reliable boiler repair company. Emailed Polar on Tues evening and on Weds morning received a phone call from David who called out same day to look at my old boiler and assess putting a new one in the next day as we had no hot water or heating. Big thanks to the guys, Zoltan and Zac for installing the new boiler with absolute professionalism. Extremely polite and helpful, talked me through everything and were amazing. I would not hesitate to use Polar again. Brilliant service - thank you so much to you all.

Boiler packed in on a cold bank holiday weekend. Of course. Found Polar on this site & contacted them. Dave first of all offered to provide electric heaters [free] to cover the long weekend without heat & then came around as soon as possible to inspect the boiler. The problem was identified & a new boiler was recommended. It was installed by a team of quiet, professional people who explained everything that needed to be explained. They did the job. left no mess and left us with a feeling of confidence that if any problems should occur,then they would be only a phone call away from giving us help. I would recommend them to friends / family at the drop of a hat. Polite, friendly , non-intrusive, clean , efficient. helpful ... the list goes on I would be shocked if they ever got a bad review. Thanks to the whole team

I Had a full central heating system installed by polar heating and I am so glad I chose this firm,punctuality was 1st class,very hard working and a great set of lads (David,Zoltan and Zac) did an amazing job never stopped,and cleaned everywhere before they left each day,the job took 3 days,2 weeks later David called round to see if everything was ok,(didn't have to,that was nice). Will not use anyone else now,thanks lads,see you next march for my service 👍👍.

My wife repeatedly telling me she could smell gas in living room. Called Polar on recommendation. They advised us to turn off gas immediately. Zol arrived at 3pm and was so thorough. Checking every gas source to eliminate all possibilities. He found the leak was coming from our living flame gas fire. Capped off the supply pipe but still had a leak. Unfortunately it was coming from the pipe that was capped and was buried underground. Only option was to cap that pipe at the other end next to our meter thus leaving the gas fire redundant (We never use anyway). Better than digging to get to the pipe. Expected to pay a fortune for emergency call out and time on the job ( At least 2 hours). Was pleasantly surprised when we got our bill. Polar do not rip you off. 1st port of call for us now. Well done Polar!

I only have good things to say about this business. We have had a new combi boiler replacing our old conventional boiler. Dave talked to us several times about our choice and was very helpful, answering all our questions. He provided a full written quote and we felt the price for the work was fair. The agreed date for the job had to be delayed due to unforseen circumstances but Dave contacted us several days ahead and agreed a new date with us. Dave, Zol and Izaac make up the team and they are all extremely efficient, knowledgeable, polite and friendly. They were very considerate in carrying out the work, ensuring that our carpets and furnishings were protected. When the job was complete, Zol explained how everything worked, addressing any questions we had patiently. We were delighted with the service from Polar Heating and would have no hesitation in recommending them .

From the moment Dave came to view our eccentric forty-nine year old failing central heating boiler and system, it became quite clear that Dave was head and shoulders above the rest. Our system is complicated by the fact that as the house has added further extensions through the years, the heating system has become more and more convoluted. Dave wasn’t put off by this. He saw it as a challenge. He studied our system very carefully and considered every possibility before he very professionally suggested a replacement plan. Dave is professional in every sense of the word, as is his partner Zoltan. They are both extremely knowledgeable. Absolutely everything was discussed with us beforehand and agreements reached. Dave outlined everything in his very reasonable and detailed quote. Dates were suggested arranged and adhered to. The team of three were polite, committed and very hardworking. Our queries were always answered politely and everything explained. Our home was totally respected and despite extensive work there was never any undue mess ever. Nothing was too much trouble. What delightful people they were to deal with. We were almost sorry to see them go. We now have an efficient, guaranteed, modern heating system, an annual maintenance contract and we know that we can contact them at any time if we have any queries. Despite several unforeseen complications the original quote was totally adhered to. This company is outstanding! We unreservedly recommend them.

Dave and his team did a central heating repipe for us in Nov. Team were very profession and polite, work was carried out as discussed and any issues resolved by them along the way. Really impressed and happy with the service. Would not hesitate to recommend.

Turned up on time, no mess. Fitted a new boiler-old boiler and all old pipework removed. Advised us on best boiler type and explained clearly work required. Were very polite and when new boiler fitted took time to explain how to operate it, but assured us should we need recap-no problem, just ring. Final bill was as estimate. Would have no hesitation in recommending them. Good job-Properly done.

When I moved into my house. They have installed our new boiler and we recently got a new kitchen and we called them to ask them to help us to isolated the gas. Within hours they turned up and sorted it out for us. As me and my partner impressed with their service. I have recommended them to my parents due to them who a had very bad experience with their boiler of 10 years provided and installed by British Gas which was continuously faulty. So they are very eager to get rid of the junk. Polar heating visited my parents listening to what they want and given recommendation as well. The quote that has been given was below their budget so they went ahead with it. Within 2 days they managed to change 10 radiators and the boiler as well as spending 3 hours sorting out the Hive for them. My parents was ecstatic with the result and they said money well spent.

We had a new central heating and hot water system installed by Polar Heating. The previous system was removed and even with various challenges, Polar dealt with these professionally and promptly. From their visits to quote the job and then agreeing the specification of the work, their communication and then completed work was excellent. We cannot recommend Polar Heating enough. Many thanks, from the Gardiner family.