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Polar Heating And Hot Water Limited

5.0

64 Reviews

Opening Hours
Today - 08:30–20:00
  • Monday 08:30–20:00
  • Tuesday 08:30–20:00
  • Wednesday 08:30–20:00
  • Thursday 08:30–20:00
  • Friday 08:30–20:00
  • Saturday 08:30–20:00
  • Sunday 08:30–20:00

About

We are a small local company who pride ourselves on providing the highest standard of work and exceptional flexible customer services. With over twenty years experience within the heating industry we can offer services that cover every aspect of central heating for the home.

From boiler repairs, radiator installations, full heating systems and unvented hot water cylinders. We also provide Landlord and Domestic gas certificates and service and install gas appliances within the home.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • all aspects of gas works

Customer reviews

Why you can trust these reviews

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5.0
64 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Why can't other firms be like this ?
Customer Service
Quality
Value
Boiler packed in on a cold bank holiday weekend. Of course. Found Polar on this site & contacted them. Dave first of all offered to provide electric heaters [free] to cover the long weekend without heat & then came around as soon as possible to inspect the boiler. The problem was identified & a new boiler was recommended. It was installed by a team of quiet, professional people who explained everything that needed to be explained. They did the job. left no mess and left us with a feeling of confidence that if any problems should occur,then they would be only a phone call away from giving us help. I would recommend them to friends / family at the drop of a hat. Polite, friendly , non-intrusive, clean , efficient. helpful ... the list goes on I would be shocked if they ever got a bad review. Thanks to the whole team
Customer in Greater Manchester Posted on 06/04/2024 , work completed 28/03/2024
Polar heating and hot water AMAZING TEAM.
Customer Service
Quality
Value
I Had a full central heating system installed by polar heating and I am so glad I chose this firm,punctuality was 1st class,very hard working and a great set of lads (David,Zoltan and Zac) did an amazing job never stopped,and cleaned everywhere before they left each day,the job took 3 days,2 weeks later David called round to see if everything was ok,(didn't have to,that was nice). Will not use anyone else now,thanks lads,see you next march for my service 👍👍.
Customer in Greater Manchester Posted on 04/04/2024 , work completed 21/03/2024
Above and beyond
Customer Service
Quality
Value
My wife repeatedly telling me she could smell gas in living room. Called Polar on recommendation. They advised us to turn off gas immediately. Zol arrived at 3pm and was so thorough. Checking every gas source to eliminate all possibilities. He found the leak was coming from our living flame gas fire. Capped off the supply pipe but still had a leak. Unfortunately it was coming from the pipe that was capped and was buried underground. Only option was to cap that pipe at the other end next to our meter thus leaving the gas fire redundant (We never use anyway). Better than digging to get to the pipe. Expected to pay a fortune for emergency call out and time on the job ( At least 2 hours). Was pleasantly surprised when we got our bill. Polar do not rip you off. 1st port of call for us now. Well done Polar!
Customer in Greater Manchester Posted on 14/03/2024 , work completed 13/03/2024
A pleasure to deal with and a great job
Customer Service
Quality
Value
I only have good things to say about this business. We have had a new combi boiler replacing our old conventional boiler. Dave talked to us several times about our choice and was very helpful, answering all our questions. He provided a full written quote and we felt the price for the work was fair. The agreed date for the job had to be delayed due to unforseen circumstances but Dave contacted us several days ahead and agreed a new date with us. Dave, Zol and Izaac make up the team and they are all extremely efficient, knowledgeable, polite and friendly. They were very considerate in carrying out the work, ensuring that our carpets and furnishings were protected. When the job was complete, Zol explained how everything worked, addressing any questions we had patiently. We were delighted with the service from Polar Heating and would have no hesitation in recommending them .
Customer in Greater Manchester Posted on 09/02/2024 , work completed 05/02/2024
OUTSTANDING!
Customer Service
Quality
Value
From the moment Dave came to view our eccentric forty-nine year old failing central heating boiler and system, it became quite clear that Dave was head and shoulders above the rest. Our system is complicated by the fact that as the house has added further extensions through the years, the heating system has become more and more convoluted. Dave wasn’t put off by this. He saw it as a challenge. He studied our system very carefully and considered every possibility before he very professionally suggested a replacement plan. Dave is professional in every sense of the word, as is his partner Zoltan. They are both extremely knowledgeable. Absolutely everything was discussed with us beforehand and agreements reached. Dave outlined everything in his very reasonable and detailed quote. Dates were suggested arranged and adhered to. The team of three were polite, committed and very hardworking. Our queries were always answered politely and everything explained. Our home was totally respected and despite extensive work there was never any undue mess ever. Nothing was too much trouble. What delightful people they were to deal with. We were almost sorry to see them go. We now have an efficient, guaranteed, modern heating system, an annual maintenance contract and we know that we can contact them at any time if we have any queries. Despite several unforeseen complications the original quote was totally adhered to. This company is outstanding! We unreservedly recommend them.
Customer in Greater Manchester Posted on 06/02/2024 , work completed 23/01/2024
Professional, efficient and reliable
Customer Service
Quality
Value
Dave and his team did a central heating repipe for us in Nov. Team were very profession and polite, work was carried out as discussed and any issues resolved by them along the way. Really impressed and happy with the service. Would not hesitate to recommend.
Customer in Greater Manchester Posted on 22/11/2023 , work completed 14/11/2023
Good job!!
Customer Service
Quality
Value
Turned up on time, no mess. Fitted a new boiler-old boiler and all old pipework removed. Advised us on best boiler type and explained clearly work required. Were very polite and when new boiler fitted took time to explain how to operate it, but assured us should we need recap-no problem, just ring. Final bill was as estimate. Would have no hesitation in recommending them. Good job-Properly done.
Customer in Greater Manchester Posted on 07/06/2023 , work completed 24/05/2023
Extreme satisfaction!
Customer Service
Quality
Value
When I moved into my house. They have installed our new boiler and we recently got a new kitchen and we called them to ask them to help us to isolated the gas. Within hours they turned up and sorted it out for us. As me and my partner impressed with their service. I have recommended them to my parents due to them who a had very bad experience with their boiler of 10 years provided and installed by British Gas which was continuously faulty. So they are very eager to get rid of the junk. Polar heating visited my parents listening to what they want and given recommendation as well. The quote that has been given was below their budget so they went ahead with it. Within 2 days they managed to change 10 radiators and the boiler as well as spending 3 hours sorting out the Hive for them. My parents was ecstatic with the result and they said money well spent.
Customer in Greater Manchester Posted on 21/03/2023 , work completed 21/03/2023
New central heating & hot water system
Customer Service
Quality
Value
We had a new central heating and hot water system installed by Polar Heating. The previous system was removed and even with various challenges, Polar dealt with these professionally and promptly. From their visits to quote the job and then agreeing the specification of the work, their communication and then completed work was excellent. We cannot recommend Polar Heating enough. Many thanks, from the Gardiner family.
Customer in Greater Manchester Posted on 09/12/2022 , work completed 09/12/2022
Good job and great service
Customer Service
Quality
Value
I asked Dave to service our very old boiler and talk to me about a new boiler. He turned up ahead of time having called me first to confirm. He completed the service of the boiler efficiently leaving me with a comprehensive report of what he had done. He also talked me through the options regarding new boilers and promised to send a quote. Whilst he was here, I asked him about a couple of troublesome taps which he was happy to look at and suggested solutions. His bill was emailed promptly and the promised quote for a new boiler dropped through the letter box next day. He has communicated with me since about the taps and I hope to have these sorted out very soon. Dave and his assistant were very courteous and helpful and I definitely feel that I have found a tradesman I can trust to do a good job.
Customer in Greater Manchester Posted on 09/11/2022 , work completed 07/11/2022