We purchased our Samsung laptop from Porthmadog Computers many years ago, and have been very happy with it. When we have problems (few and far between) they have sorted them out quickly. We have taken out a Service Contract with them, and if we have any problems then we can drop the laptop off and they sort it. For someone like me, who knows nothing about the workings of a computer, this is invaluable. They are always friendly, and they never make me feel like a "dumbo" when I ask silly questions or give silly answers! Their pricing is very reasonable, and they have never tried to sell me something I don't need. Fantastic service