Porthmadog Computers

Porthmadog Computers built me a new computer to replace my laptop which was broken beyond sensible repair. Recovering a very large number of old files and installing well chosen, new software, I am now enjoying using my quick machine. I think the cost was very fair, and I thoroughly recommend their services.

Excellent service at a very reasonable price. Quick and efficient. Proposals for carrying out work were fully explained in 'easy to understand' terms. Maximum price quoted before commencing work. Work successfully completed within a couple of days. Final price came in below the quoted price. Well done Porthmadog Computers.

The staff at Porthmadog Computers sourced my new Apple Mac when many others couldn't. They collected my old machine, transferred all my data and settings then promptly came and installed my new iMac Very very satisfied Many thanks

Absolutely fabulous! Helpful, quick and efficient. Explained everything and was a very reasonable price.

I have had a service contract with this trader for at least the last 10 years and in all that time the owner of the business has provided me with a faultless first class service. His advice has been especially important to me because I didn't have the previous training necessary to equip me with the essential knowledge to use my digital devices successfully, and I have therefore relied on him very heavily. The owner of this business clearly has a tremendous wealth of experience and knowledge which has throughout been of a very practical benefit to me; especially so on one occasion when he very urgently and successfully rescued me from an attempted fraudulent take-over of my computer. Very recently he has also advised extensively and in detail, giving full reasons for his suggestions on my very expensive purchase, so as to avoid my incurring unnecessary future expense. I trust this trader implicitly and cannot recommend him highly enough. He meets all the requirements made in Which? Trusted Traders Code of Conduct in full, to a very high degree.

I took my 10 year old Toshiba Windows 7 laptop into Porthmadog Computers to have Chrome installed as it could no longer download websites with IE. The boss did the job himself while I waited and provided good advice. He also checked it connected to my iPhone to use the Personal Hotspot. Despite me not being a local customer (I’m on holiday in the area), he made no charge even though it took half an hour of his time. He even provided a seat while I waited. However I noticed he had a 1T Intenso 2.5” Memory Play portable hard drive at a good price which I needed for back up so I made that purchase.

I finally understood what I needed following a very helpful discussion about my requirements with Garreth at Porthmadog Computers and I ordered a new desktop PC. Their customer service really is first class with telephone updates on progress and to discuss alternative components that would provide a worthy step up in performance with little added cost. When I collected my new machine I was very pleased to see that the invoice was still £50 below my maximum budget. Result! Compatibility problems with my old outdated monitor not communicating with my new PC caused a bit of head-scratching but a quick call to Garreth had the problem solved quickly. Porthmadog Computers have a well-deserved reputation and provide great customer support. Many thanks.

I am a returning customer to this trader because they do such great work at reasonable prices. My latest needs were unorthodox but that did not worry Gareth and his team, in fact, they relish in it. The job was done on time, on budget, and with excellent results. I would not go anywhere else.

The task was to revive an aged iMac so that it speeded up. It involved removing the hard disk, installing SSD and laboriously rebuilding the OS level by level. They immediately diagnosed the problems and discussed the pros and cons of various solutions with me. Once we had selected an option they gave me a price quote and timeline. The work was done on time, on budget, and with great results. This is not another 'we'll sell you something' computer shop'.They have great expertise, care about their work, and want to ensure customer satisfaction. It is the ' must go to' computer shop in this area.