I was impressed with Alex from the beginning. Friendly, efficient, prompt and overall excellent customer service. I had a few quotes and from the start Alex was the only one that gave me confidence that the job would be completed to my exacting standards. He was the only one to properly survey the property and ensure that the system I had installed was not only right for my property but in line with my wants and needs. He is very knowledgeable and it was this that made me chose him over some others. Alex fitted a new combi boiler and decommissioned my old open vent system. He also replaced most of the aging radiators around my house. The work was well priced and in line with my pricing expectations. When it came to fitting, both Alex and Martyn turned up on time and worked hard all day to ensure the job progressed. They were both polite and efficient and I could see from their work ethic that I had made the right choice in picking them for the job. The job was completed in just over 2 days and I am very happy with the results and would wholeheartedly recommend him to others. There were a couple of niggles and snags, as you might expect moving from an unpressurised to a pressurised system, but Alex has been straight on them and ensured that these have all been fixed and sorted for me. Very happy with his whole service. I will 100% be getting him back for all services and other plumbing work I may need in the future.