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Poulton Plumbing & Heating Services Limited

Profile thumb poulton plumbing

5.0

87 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Welcome to Poulton Plumbing & Heating

We are fully qualified, Gas Safe Registered and Approved Baxi and Worcester Bosch Installers based in Poulton-Le-Fylde.

We are a small, family-run business, with years of experience and high standards of professionalism. Over the years Poulton Plumbing have established a loyal customer base in Poulton and the Fylde area.

We specialise in boiler installation, repairs and servicing, as well as Landlords Gas Safety Certificates, general plumbing and maintenance.

Sarah is usually the first point of contact in the office, to take your enquiries and bookings, whilst Alex and Martyn are our fully qualified gas engineers, with the help of our apprentice Finley.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection
  • Bathroom fitters

    • Bathroom design services
    • Accessible bathrooms and showers
  • Gas installers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
87 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Installation of new boiler
Customer Service
Quality
Value
We had previously used this firm for a kitchen tap replacement and were impressed by their service so when our old boiler developed a fault we contacted Alex who came promptly and advised us that owing to the age of our old boiler, whilst he could provide a temporary fix for the problem, he advised that given the boiler was about 20 years old we should consider having a new boiler installed. He provided us with an estimate very quickly and as our old boiler failed again, we decided to proceed and he managed to fit us in and carry out the installation within 24 hours of our acceptance of his estimate. The work was carried out speedily and very efficiently and Alex was courteous and polite throughout the installation and on completion he explained to us the workings of the new boiler. He also ensured that any detritus was removed and the work was completed in line with his original estimate even though there were one or two additional problems encountered with the installation of the new boiler. We would have no hesitation in recommending Alex's firm to anyone seeking a boiler replacement.
Alan in Lancashire Posted on 27/03/2021 , work completed 24/03/2021
Boiler service and Gas inspection.
Customer Service
Quality
Value
Very satisfied with coordination and cooperation given by Poulton plumbing from initial phone call to completion of work. I would recommend this company to anyone.
Customer in Greater Manchester Posted on 20/02/2021 , work completed 04/02/2021
Fantastic Work
Customer Service
Quality
Value
Poulton Plumbing installed a new boiler for my elderly parents. The work was carried out on budget and ahead of schedule as their old boiler was failing and a cold spell was predicted. Poulton Plumbing are 💯. I recommended them to my parents after they had completed an excellent, large job for me. They stand out because they are totally professional and they care. Their service and customer service go above and beyond. I cannot recommend them highly enough. My parents now have peace of mind which means the world to me and them. Thank you. Jackie.
Customer in Blackpool Posted on 07/02/2021 , work completed 03/02/2021
Gas Central Heating
Customer Service
Quality
Value
In Feb 2020. I got Poulton Plumbing and Heating to give me a quote to fit my new Central Heating System, as I was having a gas supply laid to my Property. From the Start I was impressed, Spoke to Alex who was polite and Courteous To make an appointment for the work to be done. Alex arrived on time on the day was very helpful in explaining all the different types of boilers where to locate them etc. The following day he contacted me with the Price. I was very happy with it and a date was arranged for the work to be done. On the day Alex and Martin turned up on time and worked none stop, all there work was neat, clean and tidy and completed to my complete satisfaction. Very impressed. Feb 2021. I phone Sarah in the Office, also very polite and helpful, to book my boiler service. Same again the appointment was made Alex turned up on time. The work was carried out, all nice and clean and tidy. I have been very impressed with Poulton Plumbing and Heating and will always use them, I would be happy Recommending them to anyone.
Customer in Lancashire Posted on 05/02/2021 , work completed 01/02/2021
Worcester Boiler
Customer Service
Quality
Value
Very pleased with Poulton plumbing and heating very efficient but also very helpful with explaining things
Customer in Lancashire Posted on 21/01/2021 , work completed 20/01/2021
So pleased that we chose Poulton Plumbing & Heating
Customer Service
Quality
Value
We are delighted with the work that Alex and team carried out for us. We needed a new boiler and new valves throughout. Alex was extremely helpful, talking us clearly through the options at the start, keeping us informed throughout and bending over backwards to get the job done on budget and on time - under very difficult circumstances. We are so pleased that we chose Poulton Plumbing and Heating - we will definitely use them again and would not hesitate to recommend them to anyone looking for a conscientious, competitively priced and thoroughly professional job. Thank you.
Customer in Lancashire Posted on 10/01/2021 , work completed 08/01/2021
💯 recommend
Customer Service
Quality
Value
Poulton Plumbing and Heating, Alex and his team, were recommended to us by the electricians we had used. We are so pleased this happened. Being new to the area we were obviously unaware of good plumbers and feel so lucky that we got an exceptional one and such a lovely man too. The job was a new and relocated boiler together with all new radiators. During his initial visit Alex recommended that we reposition 2 of them to maximise space. Something we hadn’t considered. Within 24 hours of his initial visit we had accepted the very reasonable price and agreed the installation date. Alex and his team turned up promptly, completed the job within the agreed timescales and were a joy to be around. They were very friendly, helpful and just fantastic. I was really impressed when I asked him if I should phone and request a boiler service in 12 months time and he said no. We were his clients now and he would contact us in 12 months. I was also so impressed that he identified another couple of faults in the bathroom and he just sorted them. Another great thing was watching him with his apprentice, encouraging and teaching as he went along. I am certain the very obliging apprentice will have a very successful career because of this. Knowing that I now have a go to plumber gives such peace of mind. Thank you so much Alex. George and Jackie Livesey.
Customer in Blackpool Posted on 17/12/2020 , work completed 16/12/2020
Highly Recommended! 5 star treatment!
Customer Service
Quality
Value
I’m not one to normally leave reviews but think this company deserves all the praise it can get! My partner and I have just purchased our first property and the boiler went that week. We rang around and asked for a few quotes, Poulton heating and plumbing services were the most reasonably priced, we actually got a better boiler for a better price! Pricing aside, what made me write this review was the customer service! From the initial quote, I was sold, when I usually ask questions I’m often over looked and the reply goes to my partner (I’m just a woman, what do I know) but not in this case, I was listened to and spoken to like an equal. The lads that fitted the boiler were quick, tidy and did a great job! We got a courtesy call to check we were happy with everything a week later and this morning received a small token of thanks for our customers from the team! I know that if ever there was an issue I could contact them no problem! Absolutely would recommend, we’ll be life long customers.
Customer in Lancashire Posted on 11/12/2020 , work completed 04/12/2020
The trader replied (on 14/12/2020)
Oh I am so pleased that you were delighted with our service. It was a pleasure to be able to help you and your partner out, as there is nothing worse than having heating issues in the cold winter months, and so close to Christmas, especially when you work such long hours. Thank you for taking the time to leave the review, we really appreciate the feedback.
Very neat. Superb job!
Customer Service
Quality
Value
Poulton plumbing and heating services replaced and fitted extra radiators connected a smart programmer and serviced boiler etc. Solved problems that occurred on the job immediately and went above and beyond duty to make sure we had a fully functional system when problems arose. Fast neat and very knowledgeable. Alex knows his stuff! Highly recommended.
Customer in Lancashire Posted on 24/11/2020 , work completed 17/11/2020
The trader replied (on 27/11/2020)
Thank you for your lovely review. We are so pleased that you are happy with our service, and that all is functioning smoothly now. Kind regards, Sarah
Great service
Customer Service
Quality
Value
We had a new Baxi boiler Fitted by Martin from Poulton Plumbing. It took Martin about four and a half hours to fit, what made a great impression was how polite Martin was, just got on with the job, answered all my questions on completion of the work regarding operating the new boiler. Great service Good Communication from start to finish. Would highly recommend Poulton Plumbing ! Peter & Melanie Chadwick
Customer in Blackpool Posted on 19/11/2020 , work completed 17/11/2020
The trader replied (on 27/11/2020)
Hi Peter and Melanie, Thank you for taking the time to leave a review. We are so happy that you are pleased with your new boiler, and with our customer service. We look forward to looking after any of your future plumbing or heating needs. Kind regards, Sarah