From first contacting Poulton Plumbing & Heating to completing the installation of my new boiler and everything in between, was absolutely brilliant! First contact was with Sarah, who explained about the site visit; then along came Alex to complete the quote and explained again what would happen and how long it would take; arranged a date and Alex and Martyn arrived at the time we had agreed to remove my old boiler, fit a new one and install a new radiator. Everything went like clockwork, and all was actually completed within 8 hours, yes, 8 hours! I had been quoted from British Gas almost twice the price of Alex's quote for the exact same thing and it would have taken them twice as long to complete. The guys cleaned up after themselves leaving me very little to do myself. I highly recommend this company to anyone that is thinking of having any plumbing or new heating carried out. Very professional, courteous and answer all questions you may have so you can understand. Just one thing though if you do use them, which I hope you will, make sure you have tea and coffee at the ready for them; its thirsty work and they deserve it as they never took a break!! Thanks again guys.