Endorsed by Which?

Power Pac Ltd

4.8

63 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Our company was founded on the ethos of maximising the use of renewable technology solutions to make a significant contribution to the reduction of greenhouse gases. We believe that the success of our clients measures our success, and we are committed to our clients, which is why the large majority of our work is from referrals.

We are passionate about solving our clients’ problems and exploring new opportunities with them. As we are an independent company, we can offer a wide range of panels & products to suit our client’s energy needs best.

'Practise What You Preach'
1. Our Office, On-site solar PV & Battery storage system provides us with the power
2. We burn nothing (No Gas, No Oil, in our vans, Cars, or heating systems)
3. Waste management systems in place to recycle as much as we possibly can
4. On-site Electric Vehicle charging is provided for all our workers and visitors (free of charge) to encourage EV uptake.

What we do

  • Renewable energy

    • Solar panels
    • Solar water heating
    • Home energy analysis
  • Electricians

    • Electrical emergency services
    • Electrical testing services
    • Electrical installations
    • Electrical repairs
    • Fuse boards
    • Landlord safety certificates
    • Outdoor electrical wiring
    • Electric Showers
  • Electric Vehicles

    • Electric Vehicle Charging Points
  • Smart Homes

  • Air conditioning contractors

  • More Services

    • storage batteries
    • solar pv batteries

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
63 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Solar Panel Install
Customer Service
Quality
Value
I have had 8 solar panels fitted, really happy with the work and it looks neat. Price seems reasonable and any queries along the way were answered promptly.
Customer in Derbyshire Posted on 01/12/2023 , work completed 24/11/2023
The trader replied (on 11/12/2023)
We are really happy to read that you are happy with the installation and your experience with Powerpac. All the team are proud to read your review, it means a great deal to us all. Enjoy your new solar panels and the benefits they bring.
Solar Panels & Tesla Battery
Customer Service
Quality
Value
We had both Solar Panels and Tesla Battery fitted by Power Pac Ltd. They were very professional in both their survey and installation. We have been very pleased with the installation which has slashed our electric bill by about 75%. They provided comprehensive documentation and came out to rectify a minor fault.
Customer in Cambridgeshire Posted on 16/11/2023 , work completed 16/08/2023
The trader replied (on 20/11/2023)
Thank you for such positive feedback and that you are happy with the design and outcomes of the solar system which we installed. We greatly appreciate you sharing your experience on the "Which" portal.
Installation 4.2kWp solar panels and powerwall battery
Customer Service
Quality
Value
We are very happy with the work provided by Power Pac. The whole process from the initial quote, revisions, installation and commissioning went smoothly and any minor issues were promptly resolved. Staff are totally up with the technical issues and the work is of high quality. The company has installed many similar systems and so have substantial experience to draw on. Everything is efficient and well organised. They do take into account the customers preferences and offer sound advice. As a result we have a system that works well and fits our needs. We would certainly use the company again, if for example we need an EV charge point.
Customer in Leicestershire Posted on 16/11/2023 , work completed 03/11/2023
The trader replied (on 20/11/2023)
Firstly thank you for choosing Powerpac. We greatly appreciate you taking the time to provide such complimentary feedback, this will be shared with the team.
excellent company
Customer Service
Quality
Value
very professional team, office staff helpful and friendly, sorted out any issues after installation quickly and efficiently. Kept us well informed of timelines for the work and sent plenty of documentation at the end of the work.
Customer in Leicestershire Posted on 06/11/2023 , work completed 31/08/2023
The trader replied (on 09/11/2023)
It was our pleasure to assist you and we greatly appreciate you taking the time to provide such positive feedback, as always I will share this with the team. Once again thank for your choosing Powerpac in the first instance.
Installation of a Smart Electric Vehicle Charger
Customer Service
Quality
Value
12 months ago, Powerpac installed a 17 panel 7kWp solar array on my house roof coupled to a Tesla Powerwall storage battery. They were very professional in their approach to the design and installation of this system. Furthermore, about 9 months after the installation when I started having trouble with regular tripping of my RCD, they were able to examine my system remotely and were able to confirm the source of my problems was due to an unstable grid supply rather than anything related to their solar system. With this very positive previous experience, when I recently needed to have an Electric Vehicle charger installed, I had no hesitation in going back to PowerPac to ask them to undertake this further work. Once again, they did this additional work quickly and efficiently and so I am very happy to recommend Powerpac as a Which Trusted Trader.
Customer in Nottinghamshire Posted on 04/11/2023 , work completed 04/10/2023
The trader replied (on 06/11/2023)
We greatly appreciate you taking the time to provide a complimentary review and thank you for your continued loyal business.
Energy Meter Instalation
Customer Service
Quality
Value
I contacted Power Pac Ltd for the installation of a replacement solar meter as our meter had stopped registering. Unfortunately we were due to go away in two days for a month, but the receptionist was very helpful and arranged for the installation the following morning. The engineer arrived on time, was very friendly and installed the meter very quickly and cleaned up after him, The receptionist phoned to ask if I was happy with the work carried out and that an invoice would be e-mailed.
Customer in Leicestershire Posted on 02/11/2023 , work completed 20/09/2023
The trader replied (on 06/11/2023)
Thank you for taking the time to provide our company with such a lovely review, it is greatly appreciated and will will be shared with the rest of the team.
Very pleased with this company and the job completed
Customer Service
Quality
Value
I'm not easy to please, so it delights me that I'm able to leave a very positive review for Powerpac. The quotation and installation process for my 8.5kW solar array and TESLA Powerwall was great. The whole industry has been very busy, and Powerpac were no exception, so whilst it was sometimes difficult to get hold of the person I needed quickly, they always got back to me, and provided as many variations of quote and specification as I required. Most pleasing was their honesty and integrity; choosing not to bend several rules (safety and tax) was for me a good thing. They weren't the cheapest quote I had, but I think gave the best value and were certainly worthy of my trust. My family had previously used them, and they did an excellent job for them too. They took care of all aspects of the job, with the minimum of fuss. I'm delighted with my installation, and would thoroughly recommend them.
Customer in Leicestershire Posted on 04/06/2023 , work completed 17/02/2023
The trader replied (on 08/06/2023)
Hi, Many thanks for such positive feedback. Everyone at Powerpac strives to create a positive service for our customers and we are proud to have read your review.
Very Professional Installation
Customer Service
Quality
Value
Like many I have been spurred into installing Solar PV and battery by energy price increases, but also because we moved into a house with an air source heat pump last year and wanted to complete our journey to energy efficiency and a lower carbon footprint. Power Pac are local to us and that was a factor in requesting a quotation. Firstly I was impressed by the thoroughness of the initial survey. Of the 4 companies I contacted only Powerpac took the trouble to visit and do a detailed assessment on site, while the others simply relied on Google street view. Shirley was able to give first hand advice since she also had a Tesla battery set up herself. Whilst Powerpac were not the cheapest I believe you get what you pay for, and I am so pleased I went with them. Because of an explosion in demand there was a very long lead time on the equipment, but that was not their fault. The installation was faultless, clean, tidy and very professional. There was a good handover pack and all the compliance paperwork (of which there is quite a lot) was provided upon installation. Gareth went to great lengths to answer our questions and explain in simple terms, what we needed to know. In summary a really great Company to do business with. I have no hesitation in recommending them.
Charles in Leicestershire Posted on 07/02/2023 , work completed 02/02/2023
The trader replied (on 08/06/2023)
Hi Charles, Many thanks for the review. It is always welcoming to read that Powerpac has provided a positive service.
Solar Power Installation
Customer Service
Quality
Value
We had been considering installation of a solar power system for some time and found that Powerpac were able to provide assistance and helpful advice prior to finally deciding on the most suitable system for us. In addition to the information and advice prior to installation, Powerpac dealt with all of the paperwork associated with the installation and connection of the system onto our local network The system was supplied and installed in early January 2023 with minimum disruption (the power was only disconnected for 5-10 minutes) and all members of the team provided a professional and friendly service throughout. Following the installation, the team checked to ensure everything was functioning correctly and to assist with any queries we had. Although we obviously have limited experience of using the system so far, everything appears to be in order and we are very pleased with the products supplied as well as the installation and after sales support. Well done everyone at Powerpac.
Customer in Leicestershire Posted on 13/01/2023 , work completed 11/01/2023
The trader replied (on 19/01/2023)
Hi, Many thanks for such a positive review. If you need assistance in understanding your system and how it works we will be more than happy to help.
Great work!
Customer Service
Quality
Value
Whole process was seamless, from initial phone call to completion. The electrician that came out did a fantastic job in a timely manner. Left the place spotless. Can’t fault them.
Customer in Leicestershire Posted on 12/09/2022 , work completed 24/02/2022
The trader replied (on 14/09/2022)
Hi, Many thanks for your positive review.