Power Pac Ltd

Having previously given Power Pac a 5* review for install solar panels and a Powerwall 2, I had no qualms about going back to them to get a Zappi EV charger installed. The actual installation was done very efficiently and the final installation is very neat. However, problems emerged when I came to use the charger some weeks later when I got an EV. A quick look at the Zappi operation and installation manual showed that to integrate properly with a house battery, in this case the Powerwall 2, there should be a current clamp on the battery output to measure what is going in or out of the battery. This was not fitted, but is needed if you want to stop the house battery discharging into the car. In my rather naïve view, this should at least be offered as an option when the installation is being done. When I rang to ask advice I was told that nobody ever wants to stop the house battery discharging, they had never fitted a current clamp to do that anywhere, and, if I insisted on having it, I should just buy a clamp and fit it. In effect, they were telling me (not a qualified electrician) to start opening up the consumer unit and poke about inside to squeeze in a current clamp. Not impressed.

It is good to find a trader who gives an excellent service. PowerPac installed solar panels and a Tesla PowerWall. From first contact, through the design of the system, to final installation and commissioning we were thrilled with their punctuality, reliability, communication, workmanship, courtesy. We're glad we chose this local, family firm.

Fantastic service from Colin and the team at Powerpac on quoting and then installing my PodPoint EV charger. From my first contact with Powerpac, the information provided was clear and concise, and all the quotations were easy to follow. Despite a change in circumstances and change in the type of install, this was no problem for Colin. On the day of install, the requirements were discussed again with Billy (installer) and everything was done as agreed. Excellent workmanship and friendly. Would not hesitate to recommend Powerpac, great job.

We obtained a number of quotes for an EV charger and not only was Powerpac’s the most competitive, Colin was really helpful and explained everything to me. They were able to fit us in quickly and Billy the electrician who fitted it was on time, really friendly and polite and did a really neat job. I was so impressed from start to finish and would definitely recommend.

We would like to say how pleased we are with our recent installation. Right from the onset with your visit to us to explain the various options and configurations you have been extremely professional. Your installation crew were courteous and left our property without any mess to clean up. Overall would highly recommend you to anyone considering solar panels.

Great work by Shirley, Gareth, Jake and Billy to install a large solar system along with a Tesla Powerwall and two charging points which is working better expected. Thank you team.

When everybody else said no powerpac said YES! cant thank Gareth and his team enough, we were let down by another company at the 11th hour. It was critical that the job took place on the day we'd planned. Gareth arranged for one of his electricians to be on site at the agreed time. The foreman reported how professional and knowledgable he was and thanks to Powerpac our job was back on track and completed on time. Can't speak highly enough about the customer service we have received. We will use their services again and would recommend them to anyone! Thanks