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Premier Heating Solutions Ltd

4.9

950 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
950 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
My review
Customer Service
Quality
Value
Turn up promptly, polite, got on with the job in hand. Dealt with it in a timely manner.
Micky, Berkshire Posted on 28/01/2019 , work completed 28/01/2019
Very happy customer
Customer Service
Quality
Value
Very impressed with the knowledge and professionalism. We came across a problem but was quickly sorted and no drama. Would recommend in a heartbeat.
Harry, Oxfordshire Posted on 24/01/2019 , work completed 24/01/2019
Boiler system fitted
Customer Service
Quality
Value
From original enquiry to quote acceptance Phil was knowledgable and no pushy at all. The quote was the right price and he noticed things other plumber firms had missed out On the three days of the fit James, Rob and Luke were timely, polite and knowledgable. They went out of their way to show me everything that was going on and explain it. The company was clean and tidy and super efficient . Good job, good price
Customer in West Berkshire Posted on 23/01/2019 , work completed 23/01/2019
Broken boiler
Customer Service
Quality
Value
Engineer arrived as agreed and bought two parts to try two solutions. First attempt did not work so he tried the other successfully. Polite, courteous, knowledgeable and sought help when required. Would highly recommend.
Susan, Berkshire Posted on 23/01/2019 , work completed 23/01/2019
Very professional and helpful.
Customer Service
Quality
Value
Good communication about delayed arrival. Friendly and efficient service.
Nicholas, Berkshire Posted on 23/01/2019 , work completed 23/01/2019
Customer Service
Quality
Value
Verna, Berkshire Posted on 23/01/2019 , work completed 23/01/2019
Highly recommended
Customer Service
Quality
Value
Great service, very friendly and knowledgeable. Highly recommended.
Kyle, Berkshire Posted on 23/01/2019 , work completed 23/01/2019
Good service
Customer Service
Quality
Value
Prompt, detected fault - remedied!! Pleased with result! Came twice - polite, on time, good service... fault detected, new part installed quickly. Will use again!
Jenny, Berkshire Posted on 22/01/2019 , work completed 22/01/2019
My review
Customer Service
Quality
Value
I give 100 percent for service and information carried out for the engineer who has carried out the service.
Alan, Berkshire Posted on 21/01/2019 , work completed 21/01/2019
On time, efficient and knowledgeable
Customer Service
Quality
Value
Only here for a short time but made a good impression and answered all my questions.
Richard, Berkshire Posted on 18/01/2019 , work completed 18/01/2019
My review
Customer Service
Quality
Value
Just top quality.
Karina, Oxfordshire Posted on 18/01/2019 , work completed 18/01/2019
High standard
Customer Service
Quality
Value
The workmen were polite and friendly. The work was done to a high standard. I am very pleased with the workmanship.
Gweneth, Berkshire Posted on 18/01/2019 , work completed 18/01/2019
My review
Customer Service
Quality
Value
Boiler service - boiler was missing key & made effort to get new key & return in only hours - Very impressive.
Bev, Oxfordshire Posted on 18/01/2019 , work completed 18/01/2019
Highly recommend
Customer Service
Quality
Value
Completed service of boiler as planned. They were fast & professional as always. Have used PHS a number of times in the past & will continue to do so in the future.
Kevin, Berkshire Posted on 18/01/2019 , work completed 18/01/2019
Excellent
Customer Service
Quality
Value
Excellent. Dave arrived promptly. He was polite, professional and diagnosed the problem quickly, having considered a number of possible causes. Shower pump now working well with all 3 showers feeding from it. I would not hesitate to recommend.
Pru, Berkshire Posted on 17/01/2019 , work completed 17/01/2019
Efficient service
Customer Service
Quality
Value
Helpful and good aftercare. Efficient service.
Sonya, Berkshire Posted on 17/01/2019 , work completed 17/01/2019
Efficient
Customer Service
Quality
Value
Impressed with initial visit for quote by Phil. Good explanations and sensible suggestions regarding phone app and weather temp probe. Engineers James and Luke - on time, efficient, respectful, shoes off for upstairs. Worked hard all day, full explanations given of the work. Very happy with this company.
Sally, Berkshire Posted on 17/01/2019 , work completed 17/01/2019
Professional and helpful
Customer Service
Quality
Value
Peter did a brilliant job. The work was very neat and tidy and he took care to set up the system with consideration for further work that I might consider in the future i.e. nest. He also took the time to explain what he had done and how the system worked. Great job!
Sam, Berkshire Posted on 16/01/2019 , work completed 16/01/2019
My review
Customer Service
Quality
Value
Engineer arrived on time and started work immediately. All work has been completed on time (and budget). The engineers were courteous and helpful and worked energetically at all times (in spite of adverse weather). A good experience.
Anthony, Berkshire Posted on 16/01/2019 , work completed 16/01/2019
Boiler service
Customer Service
Quality
Value
Excellent.
Roger, Berkshire Posted on 15/01/2019 , work completed 15/01/2019
My review
Customer Service
Quality
Value
Professional service
David, Berkshire Posted on 15/01/2019 , work completed 15/01/2019
Highly recommend
Customer Service
Quality
Value
Arrived on time, polite and friendly. Went through everything with me. Answered all my questions. I would recommend them to my friends and family.
Katrina, Oxfordshire Posted on 14/01/2019 , work completed 14/01/2019
Excellent! Highly reliable people!
Customer Service
Quality
Value
James was truly professional when approaching several difficulties that the job presented. We are beyond pleased with the results and the service has provided us with confidence to use Premier Heating Solutions LTD now and in the future. Both James and Luke are very knowledgeable, kind and willing to provide the right advice when needed. Really good.
Catalina, Berkshire Posted on 14/01/2019 , work completed 14/01/2019
Thank you
Customer Service
Quality
Value
I appreciate the professional way of how Premier Heating Solutions treats its customers, from survey to boiler installation. Thank you.
Mihail, Berkshire Posted on 14/01/2019 , work completed 14/01/2019
Excellent service.
Customer Service
Quality
Value
New boiler system install. Oil to gas conversion with system clean out. Job completed exactly on time and fit around my work schedule. Very professional and knowledgeable traders. Good problem solving abilities.
Glyn, Berkshire Posted on 11/01/2019 , work completed 11/01/2019