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Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Professional & friendly
Customer Service
Quality
Value
Boiler service. Brian came on time, which I appreciate as I had a later appointment. Very professional and friendly.
Maria, Berkshire Posted on 11/01/2019 , work completed 11/01/2019
Recommended
Excellent service
Customer Service
Quality
Value
As always, booked in service within reasonable timescale and completed an excellent job as always. Very polite, experienced, professional and helpful. Would recommend without hesitation. Thanks.
Colin, Berkshire Posted on 10/01/2019 , work completed 10/01/2019
Recommended
Straight forward
Customer Service
Quality
Value
Prompt quote. Quick fitting date and easy payment terms. Guys are professional and friendly, left it clean and tidy. Very competitive for a new boiler & new hot water tank. Very happy customers!
J, Oxfordshire Posted on 10/01/2019 , work completed 10/01/2019
Recommended
Problem diagnosed & solved speedily.
Customer Service
Quality
Value
Left message on answerphone 8:05 - boiler not working. Phone call back at 9:02 acknowledging this & will get back to me later. Phoned to say engineer would come at 12:00. Dave turned up: was his usual polite & smiling self. Diagnosed the problem pump ceased operating. Repaired it & got it working in a few minutes. Temporary solution. Will order a replacement & get them to fix it.
Michael, Berkshire Posted on 10/01/2019 , work completed 10/01/2019
Recommended
Prompt and professional.
Customer Service
Quality
Value
Fix leak on toilet waste pipe. Initially by resealing with silicone but already suggested alternate solutions if leak persisted. Notes added to job number to allow spare part to be quick/being ordered. Constructive and helpful discussion to avoid any further issues.
Karin, Oxfordshire Posted on 10/01/2019 , work completed 10/01/2019
Recommended
My review
Customer Service
Quality
Value
Very good.
Roderick, Berkshire Posted on 10/01/2019 , work completed 10/01/2019
Recommended
Clean & efficient
Customer Service
Quality
Value
Boiler service. On time, explained my queries. Very clean and efficient.
Diane, Berkshire Posted on 09/01/2019 , work completed 09/01/2019
Recommended
My review
Customer Service
Quality
Value
Excellent service.
Richard, Berkshire Posted on 09/01/2019 , work completed 09/01/2019
Recommended
Annual Boiler Service
Customer Service
Quality
Value
As always, Dave was prompt for the appointment, did a very thorough job, was clean and tidy and is very pleasant to talk to. This company really want you to be happy with the work they do. Thoroughly recemmended.
Customer in West Berkshire Posted on 08/01/2019 , work completed 07/01/2019
Recommended
The trader replied (on 31/01/2019)
Thank you very much for your kind review. You're right, we really do want you to be happy with the work we do and this goes for all of us here at Premier Heating Solutions. Nothing makes us prouder than receiving a review such as this and knowing we've done a good job.
Professional service.
Customer Service
Quality
Value
Engineer was professional at all times, undertook a big job, completed it as stated in agreement. Was committed to completing the job, worked long hours. Great service.
Seema, Berkshire Posted on 08/01/2019 , work completed 08/01/2019
Recommended
Very efficient
Customer Service
Quality
Value
Very efficient, everything done to a high standard. All very good.
Bernard, Berkshire Posted on 08/01/2019 , work completed 08/01/2019
Recommended
The trader replied (on 31/01/2019)
Thank you Bernard for the positive comments and 5* review.
Very professional
Customer Service
Quality
Value
Rob and Luke were prompt on the day, very friendly, knew exactly what they were doing. If it wasn't straight forward they managed to sort it out. Cleaned up behind themselves. They could explain what they were doing. Both very helpful.
Diana, Berkshire Posted on 07/01/2019 , work completed 07/01/2019
Recommended
The trader replied (on 31/01/2019)
Thanks for taking the time to comment on your experience Diana. It's much appreciated!
Boiler service
Customer Service
Quality
Value
Agreed schedule for boiler service. Arrived promptly. Big smile. Helpful. Efficient. Courteous.
Which? Trusted Traders Consumer Posted on 07/01/2019 , work completed 07/01/2019
Recommended
The trader replied (on 31/01/2019)
Thank you very much for your review, it means a lot that you've taken the time to leave your feedback.
My review
Customer Service
Quality
Value
Timely service.
Chris, Oxfordshire Posted on 07/01/2019 , work completed 07/01/2019
Recommended
The trader replied (on 31/01/2019)
Thanks for taking the time to review us Chris!
High standard
Customer Service
Quality
Value
Old heating system (tank in loft) removed. New pressure systems installed. Work carried out to a high standard. Staff helpful and responsive to specific requirements.
David, Berkshire Posted on 07/01/2019 , work completed 07/01/2019
Recommended
My review
Customer Service
Quality
Value
Quick and easy service, on time. Completed all fine.
Ian, Berkshire Posted on 07/01/2019 , work completed 07/01/2019
Recommended
The trader replied (on 31/01/2019)
Thanks for the 5* review Ian!
Friendly engineer
Customer Service
Quality
Value
Work carried out very quickly and very friendly engineer.
Martin, Oxfordshire Posted on 07/01/2019 , work completed 07/01/2019
Recommended
The trader replied (on 31/01/2019)
Really glad to hear it Martin! Thanks for the 5* review.
Friendly & professional
Customer Service
Quality
Value
Prompt response to leaking value. Friendly, professional service as always.
Lauren, Berkshire Posted on 04/01/2019 , work completed 04/01/2019
Recommended
The trader replied (on 31/01/2019)
Thanks Laura, glad we could sort out your leaking valve quickly for you.
Helpful
Customer Service
Quality
Value
Very helpful advice and service.
Sarah, Berkshire Posted on 04/01/2019 , work completed 04/01/2019
Recommended
The trader replied (on 31/01/2019)
Thanks Sarah, we appreciate the time you've taken to review us.
Consultant.
Customer Service
Quality
Value
All work excellent. Excellent staff. Will highly recommend company.
Kelvin, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
Recommended
My review
Customer Service
Quality
Value
Professional service.
Zenna, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
Recommended
Right on time. Great job.
Customer Service
Quality
Value
Boiler was serviced. Everything was done satisfactorily.
Don, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
Recommended
On time, no disruption
Customer Service
Quality
Value
Arrived on time, got on with jobs in hand with no disruptions.
Daniel, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
Recommended
Boiler service.
Customer Service
Quality
Value
Great work, all to a high standard, and helpful advice throughout.
G, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
Recommended
The trader replied (on 31/01/2019)
Thank you very much for the kind review.
On time
Customer Service
Quality
Value
Brian came on time. Work was completed. Brian is a very nice person.
Jennifer, Oxfordshire Posted on 02/01/2019 , work completed 02/01/2019
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.