Endorsed by Which?

Premier Heating Solutions Ltd

4.9

964 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
964 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Very efficient
Customer Service
Quality
Value
Very efficient, everything done to a high standard. All very good.
Bernard, Berkshire Posted on 08/01/2019 , work completed 08/01/2019
The trader replied (on 31/01/2019)
Thank you Bernard for the positive comments and 5* review.
Boiler service
Customer Service
Quality
Value
Agreed schedule for boiler service. Arrived promptly. Big smile. Helpful. Efficient. Courteous.
Which? Trusted Traders Consumer Posted on 07/01/2019 , work completed 07/01/2019
The trader replied (on 31/01/2019)
Thank you very much for your review, it means a lot that you've taken the time to leave your feedback.
My review
Customer Service
Quality
Value
Timely service.
Chris, Oxfordshire Posted on 07/01/2019 , work completed 07/01/2019
The trader replied (on 31/01/2019)
Thanks for taking the time to review us Chris!
High standard
Customer Service
Quality
Value
Old heating system (tank in loft) removed. New pressure systems installed. Work carried out to a high standard. Staff helpful and responsive to specific requirements.
David, Berkshire Posted on 07/01/2019 , work completed 07/01/2019
Friendly engineer
Customer Service
Quality
Value
Work carried out very quickly and very friendly engineer.
Martin, Oxfordshire Posted on 07/01/2019 , work completed 07/01/2019
The trader replied (on 31/01/2019)
Really glad to hear it Martin! Thanks for the 5* review.
My review
Customer Service
Quality
Value
Quick and easy service, on time. Completed all fine.
Ian, Berkshire Posted on 07/01/2019 , work completed 07/01/2019
The trader replied (on 31/01/2019)
Thanks for the 5* review Ian!
Very professional
Customer Service
Quality
Value
Rob and Luke were prompt on the day, very friendly, knew exactly what they were doing. If it wasn't straight forward they managed to sort it out. Cleaned up behind themselves. They could explain what they were doing. Both very helpful.
Diana, Berkshire Posted on 07/01/2019 , work completed 07/01/2019
The trader replied (on 31/01/2019)
Thanks for taking the time to comment on your experience Diana. It's much appreciated!
Helpful
Customer Service
Quality
Value
Very helpful advice and service.
Sarah, Berkshire Posted on 04/01/2019 , work completed 04/01/2019
The trader replied (on 31/01/2019)
Thanks Sarah, we appreciate the time you've taken to review us.
Friendly & professional
Customer Service
Quality
Value
Prompt response to leaking value. Friendly, professional service as always.
Lauren, Berkshire Posted on 04/01/2019 , work completed 04/01/2019
The trader replied (on 31/01/2019)
Thanks Laura, glad we could sort out your leaking valve quickly for you.
Boiler service.
Customer Service
Quality
Value
Great work, all to a high standard, and helpful advice throughout.
G, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
The trader replied (on 31/01/2019)
Thank you very much for the kind review.
My review
Customer Service
Quality
Value
Professional service.
Zenna, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
Right on time. Great job.
Customer Service
Quality
Value
Boiler was serviced. Everything was done satisfactorily.
Don, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
On time, no disruption
Customer Service
Quality
Value
Arrived on time, got on with jobs in hand with no disruptions.
Daniel, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
Consultant.
Customer Service
Quality
Value
All work excellent. Excellent staff. Will highly recommend company.
Kelvin, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
On time
Customer Service
Quality
Value
Brian came on time. Work was completed. Brian is a very nice person.
Jennifer, Oxfordshire Posted on 02/01/2019 , work completed 02/01/2019
Excellent service.
Customer Service
Quality
Value
Replace boiler & hot water cylinder & re-commission. Excellent service, all were very customer focused. Polite & tidy!
Ramesh, Hampshire Posted on 02/01/2019 , work completed 02/01/2019
Very happy
Customer Service
Quality
Value
My heating and hot water system had stopped working. The engineer correctly identified the problem, bought a new pump and fitted it straight away. Very happy with the service.
Barbara, Berkshire Posted on 02/01/2019 , work completed 02/01/2019
The trader replied (on 31/01/2019)
Glad we could help Barbara. Thank you for taking the time to comment on your experience.
Helpful and professional
Customer Service
Quality
Value
Today's work was to finally resolve a problem which has been ongoing for many months. Peter took up the rotting chipboard and replaced it - checked the offending coupling which I had tightened and left everything in full working order. Valve not known to date.
Valerie, Berkshire Posted on 28/12/2018 , work completed 28/12/2018
The trader replied (on 31/01/2019)
Thanks for the 5* review Valerie.
Thank you
Customer Service
Quality
Value
Thorough diagnosis and very clear and honest explanation. Very swift action to help us ensure our heating over Christmas. Thank you.
Claire, Berkshire Posted on 21/12/2018 , work completed 21/12/2018
The trader replied (on 31/01/2019)
Thank you Claire! So glad we could help keep you warm over Christmas.
Pleased
Customer Service
Quality
Value
Annual service, arrived on time, pleased with service.
Alison, Berkshire Posted on 21/12/2018 , work completed 21/12/2018
The trader replied (on 31/01/2019)
Thank you very much for the 5* review Alison.
My review
Customer Service
Quality
Value
On time and clear, helpful explanation of our issue.
David, Berkshire Posted on 21/12/2018 , work completed 21/12/2018
So far, so good.
Customer Service
Quality
Value
Happy to have Roland and Luke to install new boiler while we were away. All done when we returned, explained control and checked system. Confident it will continue to work well.
Simon, Oxfordshire Posted on 20/12/2018 , work completed 20/12/2018
Brilliant service
Customer Service
Quality
Value
Absolutely brilliant service all round. Rob and Pete went the extra mile with the installations over 4 days. A lot of pipework with all old tanks removed leaving a clean & tidy finish. Cannot recommend highly enough!
Damon, Berkshire Posted on 20/12/2018 , work completed 20/12/2018
The trader replied (on 03/02/2019)
Damon, thank you very much for taking the time to give your feedback. We really appreciate your great review.
Great job
Customer Service
Quality
Value
Rob was excellent and got fire working and my device set up. Great job.
Jenny, Berkshire Posted on 20/12/2018 , work completed 20/12/2018
My review
Customer Service
Quality
Value
My thanks once again to Bryan - Sue - Phil and the team for their support at this time. Special thanks to Bryan for all his advice and hard work.
Eileen, Oxfordshire Posted on 19/12/2018 , work completed 19/12/2018