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Premier Heating Solutions Ltd

4.9

964 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
964 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Friendly, professional. Brilliant service.
Customer Service
Quality
Value
Completed new installation of boiler & power flush. Always arrived on time. Friendly & reliable workmen always happy to answer any questions from a complete boiler novice! Clean & tidy would 100% recommend service.
Victoria, Berkshire Posted on 13/08/2018 , work completed 13/08/2018
Recommended
The trader replied (on 06/12/2018)
Thank you Victoria for your review of your recent boiler installation & are pleased that you had such a positive experience . The engineers are happy to answer all questions on the installation and the operation of the new boiler.
Good job.
Customer Service
Quality
Value
Arrived on time, friendly and polite. Good job.
J, Berkshire Posted on 10/08/2018 , work completed 10/08/2018
Recommended
The trader replied (on 24/10/2018)
Thank you for your positive feedback
Friendly and professional
Customer Service
Quality
Value
Work done efficiently and tidily. All questions answered clearly, Arising issues have been explained and I am confident they will be resolved in the agreed time frame. Nice guys!
Esta, Berkshire Posted on 10/08/2018 , work completed 10/08/2018
Recommended
The trader replied (on 06/12/2018)
Hi Esta. Thank you for your great feedback in regards to your recent boiler installation. We encourage all our engineers to give clear details with the customer about any issues they find on installing the boiler.
On time & a personable tradesman
Customer Service
Quality
Value
Boiler service carried out in quick time to a high standard. I retain this company because of their consistency.
Ray, Berkshire Posted on 09/08/2018 , work completed 09/08/2018
Recommended
The trader replied (on 06/12/2018)
Hello Ray. Thank you for your positive feedback. It is good to hear that you appreciate our consistent good service and look forward to seeing you next year
Good work from a friendly and hard working team
Customer Service
Quality
Value
We had an old heat-only boiler replaced together with the usual controls such as programmer and thermostats. The new installation was for a condensing pressurised boiler system using a Which best buy boiler. We also needed extra gas pipe work as the existing supply was inadequate. The work was done over 17th and 18th July as agreed and to the previously accepted price. A number of members of the trader were involved at various stages, but all were friendly and hard working. They happily answered any queries we had and explained how the system worked before completion. There were a few issues that needed resolution before we could sign off the work as complete, but nothing was too much for the team to do and everything was done without fuss. The only point which would help them to be outstanding would be to be more thorough when testing after resolving any problems. That said we would still use them again as the standard of work completed is very good.
Gibson Posted on 08/08/2018 , work completed 08/08/2018
Recommended
Punctual and professional.
Customer Service
Quality
Value
Arrived on time and carried out the work professionally. Work space was cleared away. Also gave an explanation of the work being carried out.
Sukhi, Berkshire Posted on 08/08/2018 , work completed 08/08/2018
Recommended
The trader replied (on 24/10/2018)
Thank you Sukhi for your great feedback. It is good to hear that our engineer explained the process and kept you informed of the work involved.
My review
Customer Service
Quality
Value
2nd annual service of Worcester boiler (installed 2016). Arrived within agreed time & work done very efficiently.
Eric, Berkshire Posted on 08/08/2018 , work completed 08/08/2018
Recommended
The trader replied (on 24/10/2018)
Hello Eric. Thank you for your continued support and feedback. See you next year for another boiler service
Excellent service, professional, courteous and fast
Customer Service
Quality
Value
Reasonable quote, arrived on time and provided a thorough professional and reliable service. Removed all my old boiler components and install a completely new combi system, including the replacement of the rooftop flue, reached with scaffolding. Finished well withing the estimated time and was completely problem-free. Thoroughly recommended.
Peter Posted on 01/08/2018 , work completed 01/08/2018
Recommended
The trader replied (on 24/10/2018)
Thank you Peter for your positive feedback and leaving such an excellent review. The whole team work hard to provide a prompt & problem free installation.
Prompt & professional
Customer Service
Quality
Value
Impressive standard of workmanship kept me fully informed of what was happening.
Stephen, Berkshire Posted on 01/08/2018 , work completed 01/08/2018
Recommended
The trader replied (on 24/10/2018)
Thank you for your kind review, Stephen. It is much appreciated & pleased that our engineer kept you updated on the progress of the work.
Superb job
Customer Service
Quality
Value
A superb job, tidy and beautifully fitted. A great team with special thanks to Pete and Brian who made the job seamless.
Nigel, Oxfordshire Posted on 26/07/2018 , work completed 26/07/2018
Recommended
The trader replied (on 24/10/2018)
We appreciate you taking the time to comment on our service. It is good to hear that our engineers did a superb job in fitting your new boiler.
Very professional job
Customer Service
Quality
Value
Very friendly and efficient job thoroughly professional at all times.
Peter, Berkshire Posted on 25/07/2018 , work completed 25/07/2018
Recommended
The trader replied (on 19/10/2018)
Thank you for your great review, Peter. It is much appreciated.
Polite and good communication on job.
Customer Service
Quality
Value
Installed new boiler on budget. Both men worked well under extreme hot weather conditions. Tidy, polite and communicated well. Slight problem on 1st day which was resolved satisfactorily with a humble apology.
Julie, Berkshire Posted on 25/07/2018 , work completed 25/07/2018
Recommended
The trader replied (on 19/10/2018)
Thank you for your kind review Julie. Our engineers are experienced in working in a variety of properties in all weather conditions.
Prompt & professional
Customer Service
Quality
Value
Serviced gas central heating boiler to agreed budget.
Alan, Oxfordshire Posted on 23/07/2018 , work completed 23/07/2018
Recommended
The trader replied (on 19/10/2018)
Thank you Alan for your feedback
easily (good) & courteous
Customer Service
Quality
Value
Boiler serviced. Gave me information about running heating once a month for 15 minutes during summer.
Margaret, Berkshire Posted on 23/07/2018 , work completed 23/07/2018
Recommended
The trader replied (on 19/10/2018)
Hello Margaret. We are pleased that our engineer gave a great service and offered useful advice to keep your boiler running through-out the year
Very prompt & very professional
Customer Service
Quality
Value
An extremely professional service. Arrived promptly on time and completed a very professional job. Was very courteous and helpful. No problems at all. Would definitely recommend.
Brian, Berkshire Posted on 23/07/2018 , work completed 23/07/2018
Recommended
The trader replied (on 19/10/2018)
Thank you Brian, for your kind feedback in regards to the boiler service. We pride ourselves on a great team of engineers doing a professional job. It is great to receive such positive feedback from customers
Reliable, knowledgeable.
Customer Service
Quality
Value
Work has only just finished and so no issues have arisen. Traders were professional, hard working, and finished on time and to budget. Price was excellent and the manager spent a long time talking through options. Phone calls/emails were always answered promptly.
Claire, Oxfordshire Posted on 23/07/2018 , work completed 23/07/2018
Recommended
The trader replied (on 19/10/2018)
Thank you Claire. Our heating surveyor will spend time on the quotation to ensure that what we offer for a replacement boiler, is the best option for yourself and your property.
Efficient & helpful
Customer Service
Quality
Value
Installed new boiler, yes it was done to agreed schedule & budget. Trader was very efficient & helpful.
Gwen, Berkshire Posted on 20/07/2018 , work completed 20/07/2018
Recommended
The trader replied (on 19/10/2018)
Thank you Gwen for your feedback. We have a experienced team of engineers who pride themselves on doing a first class job, within schedule and budget
Consistent.
Customer Service
Quality
Value
Install boiler and radiators, was done to the agreed schedule and budget. Very helpful and polite, with good customer service.
David, Berkshire Posted on 19/07/2018 , work completed 19/07/2018
Recommended
The trader replied (on 19/10/2018)
Thank you David for your positive feedback. We are pleased that our team were helpful and polite, giving fantastic customer service.
Very good.
Customer Service
Quality
Value
On time, easy to fix, friendly, communicative.
Lindsay, Berkshire Posted on 18/07/2018 , work completed 18/07/2018
Recommended
The trader replied (on 10/10/2018)
Great to hear Lindsay. Thank you for taking the time to review us.
Prompt, professional & considerate
Customer Service
Quality
Value
Replacement oil boiler on time, looked & acted professional throughout the 2 days. Absolutely delighted. Well done.
Keith, Berkshire Posted on 16/07/2018 , work completed 16/07/2018
Recommended
The trader replied (on 10/10/2018)
Thanks for the kind review & we are pleased that you are delighted with your new Oil Boiler. It was a pleasure to carry out the works for you & we look forward to working with you in future.
Professional & friendly.
Customer Service
Quality
Value
Very professional. Barry spent 3 days in o our very hot loft (30+ degrees). Very polite & friendly & came back to fit the final bit of kit on the wall. Very nice with our children.
Nicki, Berkshire Posted on 16/07/2018 , work completed 16/07/2018
Recommended
The trader replied (on 10/10/2018)
Hello Nicki. Thank you for your kind review. It was a "hot" summer - but we have a great dedicated team
Professional experts
Customer Service
Quality
Value
Polite professional prompt hardworking reassuring helpful nothing too much trouble, craftsmen, problem solvers excellent.
Sue, Berkshire Posted on 16/07/2018 , work completed 16/07/2018
Recommended
The trader replied (on 10/10/2018)
Thanks Sue for your great feedback. We pride ourselves on the ability of our engineers to adapt the installation to solve any problems and challenges that they may face.
Polite and efficient
Customer Service
Quality
Value
Dave is always most polite and friendly. His work is excellent and we are very pleased with our new bathroom taps.
Clive, Berkshire Posted on 12/07/2018 , work completed 12/07/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Clive, we appreciate you taking the time to comment on our service & it was a pleasure to assist you resolve your plumbing issues
Very well accomplished
Customer Service
Quality
Value
Excellent, cheerful service and very well accomplished.
David, Berkshire Posted on 11/07/2018 , work completed 11/07/2018
Recommended
The trader replied (on 10/10/2018)
Hello David, We are pleased that our engineer was cheerful. We hope we can be of service again in the future.
Prompt and professional
Customer Service
Quality
Value
Turned up on time. Polite and friendly. Got the job done and explained what they had done.
Andy, Berkshire Posted on 10/07/2018 , work completed 10/07/2018
Recommended
The trader replied (on 10/10/2018)
Thank you for your positive feedback. See you next year for another boiler service.
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.