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Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
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Reliable, knowledgeable.
Customer Service
Quality
Value
Work has only just finished and so no issues have arisen. Traders were professional, hard working, and finished on time and to budget. Price was excellent and the manager spent a long time talking through options. Phone calls/emails were always answered promptly.
Claire, Oxfordshire Posted on 23/07/2018 , work completed 23/07/2018
Recommended
The trader replied (on 19/10/2018)
Thank you Claire. Our heating surveyor will spend time on the quotation to ensure that what we offer for a replacement boiler, is the best option for yourself and your property.
Efficient & helpful
Customer Service
Quality
Value
Installed new boiler, yes it was done to agreed schedule & budget. Trader was very efficient & helpful.
Gwen, Berkshire Posted on 20/07/2018 , work completed 20/07/2018
Recommended
The trader replied (on 19/10/2018)
Thank you Gwen for your feedback. We have a experienced team of engineers who pride themselves on doing a first class job, within schedule and budget
Consistent.
Customer Service
Quality
Value
Install boiler and radiators, was done to the agreed schedule and budget. Very helpful and polite, with good customer service.
David, Berkshire Posted on 19/07/2018 , work completed 19/07/2018
Recommended
The trader replied (on 19/10/2018)
Thank you David for your positive feedback. We are pleased that our team were helpful and polite, giving fantastic customer service.
Very good.
Customer Service
Quality
Value
On time, easy to fix, friendly, communicative.
Lindsay, Berkshire Posted on 18/07/2018 , work completed 18/07/2018
Recommended
The trader replied (on 10/10/2018)
Great to hear Lindsay. Thank you for taking the time to review us.
Professional & friendly.
Customer Service
Quality
Value
Very professional. Barry spent 3 days in o our very hot loft (30+ degrees). Very polite & friendly & came back to fit the final bit of kit on the wall. Very nice with our children.
Nicki, Berkshire Posted on 16/07/2018 , work completed 16/07/2018
Recommended
The trader replied (on 10/10/2018)
Hello Nicki. Thank you for your kind review. It was a "hot" summer - but we have a great dedicated team
Professional experts
Customer Service
Quality
Value
Polite professional prompt hardworking reassuring helpful nothing too much trouble, craftsmen, problem solvers excellent.
Sue, Berkshire Posted on 16/07/2018 , work completed 16/07/2018
Recommended
The trader replied (on 10/10/2018)
Thanks Sue for your great feedback. We pride ourselves on the ability of our engineers to adapt the installation to solve any problems and challenges that they may face.
Prompt, professional & considerate
Customer Service
Quality
Value
Replacement oil boiler on time, looked & acted professional throughout the 2 days. Absolutely delighted. Well done.
Keith, Berkshire Posted on 16/07/2018 , work completed 16/07/2018
Recommended
The trader replied (on 10/10/2018)
Thanks for the kind review & we are pleased that you are delighted with your new Oil Boiler. It was a pleasure to carry out the works for you & we look forward to working with you in future.
Polite and efficient
Customer Service
Quality
Value
Dave is always most polite and friendly. His work is excellent and we are very pleased with our new bathroom taps.
Clive, Berkshire Posted on 12/07/2018 , work completed 12/07/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Clive, we appreciate you taking the time to comment on our service & it was a pleasure to assist you resolve your plumbing issues
Very well accomplished
Customer Service
Quality
Value
Excellent, cheerful service and very well accomplished.
David, Berkshire Posted on 11/07/2018 , work completed 11/07/2018
Recommended
The trader replied (on 10/10/2018)
Hello David, We are pleased that our engineer was cheerful. We hope we can be of service again in the future.
Polite & professional
Customer Service
Quality
Value
All these young men are polite and professional. We are kept informed if they are likely to be late arriving and they always do a very professional job. Receptionist also very helpful.
C, Berkshire Posted on 10/07/2018 , work completed 10/07/2018
Recommended
The trader replied (on 10/10/2018)
It is good to hear that our engineers are polite and professional, which they are encouraged to do so as part of the service we offer.
Prompt and professional
Customer Service
Quality
Value
Turned up on time. Polite and friendly. Got the job done and explained what they had done.
Andy, Berkshire Posted on 10/07/2018 , work completed 10/07/2018
Recommended
The trader replied (on 10/10/2018)
Thank you for your positive feedback. See you next year for another boiler service.
Very prompt
Customer Service
Quality
Value
Fitted new water boiler. Very prompt. No complaints.
Emma, Hampshire Posted on 09/07/2018 , work completed 09/07/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Emma, for taking the time to review us. We look forward to working with you again in the future
Engineers were great
Customer Service
Quality
Value
The installation of the new boiler was done on time and all work done to a high standard. Sales team were excellent (not pushy sales tactics) and the ops team were extremely communicative. All the engineers were great and we greatly enjoyed their company while they were there.
Joseph, Berkshire Posted on 09/07/2018 , work completed 09/07/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Joseph for your kind review, regarding your boiler installation. The whole team pride ourselves on offering a great customer service and doing a first class job.
Excellent service & response
Customer Service
Quality
Value
Company able to send plumber. Promptly to diagnose problem. Did interim fix, and returned three days later to install new part. Great work all left clean and tidy. Thank you.
Maureen, Berkshire Posted on 09/07/2018 , work completed 09/07/2018
Recommended
The trader replied (on 10/10/2018)
Hello Maureen. We are pleased that our engineer was able to repair your tank overflow promptly, and in a clean and tidy manner. We look forward to working with you again in the near future. Premier Heating Solutions.
Professional, neat & tidy
Customer Service
Quality
Value
Had a boiler replacement, with job completed from quote to complete within 8 days. Very friendly team, efficient & neat & tidy in how they work. Had a small leak over night which caused limited damage but was resolved swiftly. Everything fully explained throughout the process. Couldn't recommend highly enough. Excellent job.
Jeremy, Berkshire Posted on 04/07/2018 , work completed 04/07/2018
Recommended
The trader replied (on 10/10/2018)
Hello Jeremy. Many thanks for the positive feedback & recommendations. We have an experienced team of engineers, who pride themselves on installing boilers. We are pleased that the small leak was seen to quickly, with limited damage to your property.
Prompt and professional
Customer Service
Quality
Value
Helpful and willingly offered advice. Would recommend.
Gurj, Berkshire Posted on 04/07/2018 , work completed 04/07/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Gurj, for your kind feedback. Our engineers are encouraged to offer advice on your heating system, to ensure that it works effectively.
My review
Customer Service
Quality
Value
All work completed exceedingly well. Checked the old boiler.
Brian, Berkshire Posted on 02/07/2018 , work completed 02/07/2018
Recommended
My review
Customer Service
Quality
Value
Excellent, professional, easy to deal with.
Philip, Berkshire Posted on 27/06/2018 , work completed 27/06/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Philip for taking the time to review us.
Perfect service
Customer Service
Quality
Value
Great service from start to finish. Quote to fitting and having working boiler was great. Thank you.
Jonathan, Berkshire Posted on 25/06/2018 , work completed 25/06/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Jonathan, for your positive feedback. We have a great team who all work together in providing a great service and first class job.
Prompt & professional
Customer Service
Quality
Value
I first used Premier Heating when they installed my new boiler. I am very satisfied with any work they have done for me & have my boiler serviced every year since. Today I had Brian come into service & he was very polite & considerate. A pleasure to have met him.
Pamela M, Berkshire Posted on 21/06/2018 , work completed 21/06/2018
Recommended
The trader replied (on 03/07/2018)
Thank you for your positive feedback Pamela. It is much appreciated. We have a great team of engineers, but it is fantastic to hear it from our customers. Premier Heating Solutions.
Excellent service.
Customer Service
Quality
Value
Excellent boiler service again this year, and all as expected. Clear communication throughout and all explained very well.
Penelope, Berkshire Posted on 21/06/2018 , work completed 21/06/2018
Recommended
The trader replied (on 03/07/2018)
Thank you Penelope for your review of your boiler service and your positive feedback of your experience
Excellent work
Customer Service
Quality
Value
New oil boiler installed. Arrived when expected and all work completed on time. All workers, David, Rob and Pete were very polite and considerate and explained everything clearly. Very pleased with the work carried out.
Joyce, Berkshire Posted on 20/06/2018 , work completed 20/06/2018
Recommended
The trader replied (on 03/07/2018)
Thanks for the kind review, Joyce. It was a pleasure to carry out the boiler installation for you. We look forward to working with you in the future. Premier Heating Solutions.
Prompt and professional in every way.
Customer Service
Quality
Value
Recommended. First-class in all aspects of installing new boiler and full heating system.
Roger, Berkshire Posted on 18/06/2018 , work completed 18/06/2018
Recommended
The trader replied (on 10/10/2018)
Hello Roger. Thank you for your kind review. We have an experienced and talented team of engineers, who pride themselves on doing a first class job.
Great job
Customer Service
Quality
Value
Excellent service. Work done as agreed, plumber polite and did a great job.
Sarah, Berkshire Posted on 15/06/2018 , work completed 15/06/2018
Recommended
The trader replied (on 06/08/2018)
Thank you Sarah, for taking the time to review us.
Excellent service
Customer Service
Quality
Value
Top job!
Henry, Berkshire Posted on 15/06/2018 , work completed 15/06/2018
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.