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Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Good service
Customer Service
Quality
Value
Boiler service - all works carried out as agreed. Very good service as always.
Matthew, Berkshire Posted on 15/06/2018 , work completed 15/06/2018
Recommended
The trader replied (on 03/07/2018)
Thank you for the positive feedback. See you next year for another boiler service. Premier Heating Solutions.
Professional
Customer Service
Quality
Value
Smooth and professional work carried out. All explained, all done in accordance with plan described at arrival. Just wish the new boilers operates in similar fashion.
Joaquim, Berkshire Posted on 13/06/2018 , work completed 13/06/2018
Recommended
Performance
Customer Service
Quality
Value
Worked on time & progressively each day. Explained work being done. Pleasant, helpful & knowledgeable staff, happy to answer questions. Neat and tidy work. Cleaned up well at end of the job. Efficient and professional.
Clive, Berkshire Posted on 13/06/2018 , work completed 13/06/2018
Recommended
The trader replied (on 08/08/2018)
Thank you so much for taking the time to leave this excellent review. Our engineers are an experienced and talented team, who pride themselves on doing a first class job.
Great service
Customer Service
Quality
Value
Second time I have used Premier Heating for my boiler service, on time, professional and helpful.
Alison, Berkshire Posted on 12/06/2018 , work completed 12/06/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your kind review. It is much appreciated.
On time and efficient
Customer Service
Quality
Value
Annual boiler service and hot water cylinder check. Carried out efficiently and on time no problems.
Neil, Berkshire Posted on 11/06/2018 , work completed 11/06/2018
Recommended
The trader replied (on 06/08/2018)
Thank you Neil for your continued support and feedback.
Prompt & professional
Customer Service
Quality
Value
On time, presentable & polite. Tidy. Clears up after.
Sally, Berkshire Posted on 08/06/2018 , work completed 08/06/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your positive feedback, Sally.
My review
Customer Service
Quality
Value
Job well done.
Which? Trusted Traders Consumer Posted on 05/06/2018 , work completed 05/06/2018
Recommended
The trader replied (on 10/10/2018)
Thank you very much.
Efficient & helpful.
Customer Service
Quality
Value
Boiler install - Very good work & left the room tidy - very efficient.
Sarah, Oxfordshire Posted on 05/06/2018 , work completed 05/06/2018
Recommended
The trader replied (on 10/10/2018)
Hello Sarah. Thank you for the kind review. It was a pleasure to install your replacement boiler. We are pleased that our engineers left your property clean & tidy. They pride themselves on offering a first class service.
Polite and friendly.
Customer Service
Quality
Value
He was very polite and friendly. He explained exactly what was wrong and what the next steps were.
Niki, Oxfordshire Posted on 05/06/2018 , work completed 05/06/2018
Recommended
The trader replied (on 08/08/2018)
Thank you for your kind review Nikki. We are pleased that our engineer was able to sort out the fault. We hope we can be of service again in the future.
Efficient
Customer Service
Quality
Value
A friendly and efficient service.
Bernard, Oxfordshire Posted on 05/06/2018 , work completed 05/06/2018
Recommended
The trader replied (on 06/08/2018)
Thank you very much Bernard.
Thorough & responsive
Customer Service
Quality
Value
Despite problem with boiler (through no fault of Premier Heating Solutions) organised Worcester to come out & fix over the weekend & came back on Monday to thoroughly check over. Very happy with service & would recommend.
Fiona, Oxfordshire Posted on 04/06/2018 , work completed 04/06/2018
Recommended
The trader replied (on 10/10/2018)
Hello Fiona. Thank you for your kind review about your boiler installation. We were happy to arrange the visit from Worcester Bosch, to ensure that your new boiler worked properly. We hope we can be of service again in the near future.
Prompt & professional
Customer Service
Quality
Value
Boiler service carried out, arrived early, polite professional & informative.
Jude, Berkshire Posted on 04/06/2018 , work completed 04/06/2018
Recommended
My review
Customer Service
Quality
Value
Everything satisfactory, as far as I am competent to judge! Very nice man!
Marjorie, Berkshire Posted on 04/06/2018 , work completed 04/06/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Marjorie for your kind review. It is much appreciated.
Very pleased
Customer Service
Quality
Value
Fantastic service, found the problem really quickly and explained everything brilliantly - very, very pleased.
Laura, Berkshire Posted on 04/06/2018 , work completed 04/06/2018
Recommended
The trader replied (on 08/08/2018)
Many thanks for your review. It was good to hear that our engineer found your fault quickly and was able to explain the repair required clearly.
Prompt and professional
Customer Service
Quality
Value
Excellent service would recommend to friends and family. Boiler annual service.
Gillian, Berkshire Posted on 04/06/2018 , work completed 04/06/2018
Recommended
The trader replied (on 08/08/2018)
Thank you Gillian, for taking the time to review your boiler service. We are pleased to hear that you would recommend us to your friends and family.
Excellent boiler conversion
Customer Service
Quality
Value
Engineers were polite, knowledgeable and thorough when converting my system to a Combi boiler. Arrived on time every day and fitting / brick work carried out to a high standard.
Brian, Berkshire Posted on 25/05/2018 , work completed 25/05/2018
Recommended
The trader replied (on 08/08/2018)
Thank you for your positive feedback Brian. We pride ourselves on a great team of engineers with skill and expertise in installing a wide range of boilers
Fixed on time.
Customer Service
Quality
Value
Arrived in the correct window. Replumbed the defective section of pipework. Refilled system and checked for leaks. Explained what was to happen.
John, Berkshire Posted on 25/05/2018 , work completed 25/05/2018
Recommended
The trader replied (on 08/08/2018)
Many thanks for your feedback, John. It is good to hear that our engineer explained the process, which they are encouraged to do so, as part of the service we offer.
Great work, customer service. Prompt & professional.
Customer Service
Quality
Value
Arrived on time, professional and made the necessary adjustments to the boiler. Also, sorted out a problem with the shower. Excellent company!
Louis, Berkshire Posted on 25/05/2018 , work completed 25/05/2018
Recommended
The trader replied (on 10/10/2018)
Hello Louis. Great feedback. It was a pleasure to assist and resolve your boiler and plumbing issues.
Fab, prompt & professional
Customer Service
Quality
Value
Very thorough, neat and tidy, knowledgeable, polite and professional. A great service thank you.
Kim, Berkshire Posted on 24/05/2018 , work completed 24/05/2018
Recommended
The trader replied (on 08/08/2018)
Thanks for your feedback Kim. We are pleased that our engineer was polite & professional. We hope we can be of service again in the future.
My review
Customer Service
Quality
Value
Efficient, clean and polite. Sorted out unexpected issues. Explained the cause of the problem and how they fixed it. Good job!
Olga, Oxfordshire Posted on 23/05/2018 , work completed 23/05/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your positive feedback Olga
On time & professional
Customer Service
Quality
Value
Serviced central heating boiler. Kept us informed what they were doing & why. Provided helpful advice regarding operation of system. Generally first class services as usual.
Peter, Oxfordshire Posted on 23/05/2018 , work completed 23/05/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your great review, Peter. It is much appreciated.
Would recommend!
Customer Service
Quality
Value
The guys were helpful and efficient and very considerate to my home.
Harri, Berkshire Posted on 22/05/2018 , work completed 22/05/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your great feedback Harri. We have a fantastic team of engineers & it is great to hear it from our customers.
Excellent service
Customer Service
Quality
Value
Always an excellent service from Premier.
Nick, Berkshire Posted on 22/05/2018 , work completed 22/05/2018
Recommended
The trader replied (on 23/07/2018)
Thank you Nick for your continued support and great feedback.
Boiler Installation
Customer Service
Quality
Value
Friendly very professional engineer and apprentice. Careful to do the job to the satisfaction of customer and very high quality.
John, Oxfordshire Posted on 22/05/2018 , work completed 22/05/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your kind review. It was a pleasure to carry out the installation for you and look forward to working with you in the future.
Brilliant job
Customer Service
Quality
Value
Excellent service. Very pleasant and tidy worker. No hesitation in recommending.
Bob, Berkshire Posted on 21/05/2018 , work completed 21/05/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your kind review Bob. It is much appreciated.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.