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Premier Heating Solutions Ltd

4.9

964 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
964 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Polite & professional
Customer Service
Quality
Value
All these young men are polite and professional. We are kept informed if they are likely to be late arriving and they always do a very professional job. Receptionist also very helpful.
C, Berkshire Posted on 10/07/2018 , work completed 10/07/2018
Recommended
The trader replied (on 10/10/2018)
It is good to hear that our engineers are polite and professional, which they are encouraged to do so as part of the service we offer.
Very prompt
Customer Service
Quality
Value
Fitted new water boiler. Very prompt. No complaints.
Emma, Hampshire Posted on 09/07/2018 , work completed 09/07/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Emma, for taking the time to review us. We look forward to working with you again in the future
Engineers were great
Customer Service
Quality
Value
The installation of the new boiler was done on time and all work done to a high standard. Sales team were excellent (not pushy sales tactics) and the ops team were extremely communicative. All the engineers were great and we greatly enjoyed their company while they were there.
Joseph, Berkshire Posted on 09/07/2018 , work completed 09/07/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Joseph for your kind review, regarding your boiler installation. The whole team pride ourselves on offering a great customer service and doing a first class job.
Excellent service & response
Customer Service
Quality
Value
Company able to send plumber. Promptly to diagnose problem. Did interim fix, and returned three days later to install new part. Great work all left clean and tidy. Thank you.
Maureen, Berkshire Posted on 09/07/2018 , work completed 09/07/2018
Recommended
The trader replied (on 10/10/2018)
Hello Maureen. We are pleased that our engineer was able to repair your tank overflow promptly, and in a clean and tidy manner. We look forward to working with you again in the near future. Premier Heating Solutions.
Professional, neat & tidy
Customer Service
Quality
Value
Had a boiler replacement, with job completed from quote to complete within 8 days. Very friendly team, efficient & neat & tidy in how they work. Had a small leak over night which caused limited damage but was resolved swiftly. Everything fully explained throughout the process. Couldn't recommend highly enough. Excellent job.
Jeremy, Berkshire Posted on 04/07/2018 , work completed 04/07/2018
Recommended
The trader replied (on 10/10/2018)
Hello Jeremy. Many thanks for the positive feedback & recommendations. We have an experienced team of engineers, who pride themselves on installing boilers. We are pleased that the small leak was seen to quickly, with limited damage to your property.
Prompt and professional
Customer Service
Quality
Value
Helpful and willingly offered advice. Would recommend.
Gurj, Berkshire Posted on 04/07/2018 , work completed 04/07/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Gurj, for your kind feedback. Our engineers are encouraged to offer advice on your heating system, to ensure that it works effectively.
My review
Customer Service
Quality
Value
All work completed exceedingly well. Checked the old boiler.
Brian, Berkshire Posted on 02/07/2018 , work completed 02/07/2018
Recommended
My review
Customer Service
Quality
Value
Excellent, professional, easy to deal with.
Philip, Berkshire Posted on 27/06/2018 , work completed 27/06/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Philip for taking the time to review us.
Perfect service
Customer Service
Quality
Value
Great service from start to finish. Quote to fitting and having working boiler was great. Thank you.
Jonathan, Berkshire Posted on 25/06/2018 , work completed 25/06/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Jonathan, for your positive feedback. We have a great team who all work together in providing a great service and first class job.
Excellent service.
Customer Service
Quality
Value
Excellent boiler service again this year, and all as expected. Clear communication throughout and all explained very well.
Penelope, Berkshire Posted on 21/06/2018 , work completed 21/06/2018
Recommended
The trader replied (on 03/07/2018)
Thank you Penelope for your review of your boiler service and your positive feedback of your experience
Prompt & professional
Customer Service
Quality
Value
I first used Premier Heating when they installed my new boiler. I am very satisfied with any work they have done for me & have my boiler serviced every year since. Today I had Brian come into service & he was very polite & considerate. A pleasure to have met him.
Pamela M, Berkshire Posted on 21/06/2018 , work completed 21/06/2018
Recommended
The trader replied (on 03/07/2018)
Thank you for your positive feedback Pamela. It is much appreciated. We have a great team of engineers, but it is fantastic to hear it from our customers. Premier Heating Solutions.
Excellent work
Customer Service
Quality
Value
New oil boiler installed. Arrived when expected and all work completed on time. All workers, David, Rob and Pete were very polite and considerate and explained everything clearly. Very pleased with the work carried out.
Joyce, Berkshire Posted on 20/06/2018 , work completed 20/06/2018
Recommended
The trader replied (on 03/07/2018)
Thanks for the kind review, Joyce. It was a pleasure to carry out the boiler installation for you. We look forward to working with you in the future. Premier Heating Solutions.
Prompt and professional in every way.
Customer Service
Quality
Value
Recommended. First-class in all aspects of installing new boiler and full heating system.
Roger, Berkshire Posted on 18/06/2018 , work completed 18/06/2018
Recommended
The trader replied (on 10/10/2018)
Hello Roger. Thank you for your kind review. We have an experienced and talented team of engineers, who pride themselves on doing a first class job.
Good service
Customer Service
Quality
Value
Boiler service - all works carried out as agreed. Very good service as always.
Matthew, Berkshire Posted on 15/06/2018 , work completed 15/06/2018
Recommended
The trader replied (on 03/07/2018)
Thank you for the positive feedback. See you next year for another boiler service. Premier Heating Solutions.
Great job
Customer Service
Quality
Value
Excellent service. Work done as agreed, plumber polite and did a great job.
Sarah, Berkshire Posted on 15/06/2018 , work completed 15/06/2018
Recommended
The trader replied (on 06/08/2018)
Thank you Sarah, for taking the time to review us.
Excellent service
Customer Service
Quality
Value
Top job!
Henry, Berkshire Posted on 15/06/2018 , work completed 15/06/2018
Recommended
Professional
Customer Service
Quality
Value
Smooth and professional work carried out. All explained, all done in accordance with plan described at arrival. Just wish the new boilers operates in similar fashion.
Joaquim, Berkshire Posted on 13/06/2018 , work completed 13/06/2018
Recommended
Performance
Customer Service
Quality
Value
Worked on time & progressively each day. Explained work being done. Pleasant, helpful & knowledgeable staff, happy to answer questions. Neat and tidy work. Cleaned up well at end of the job. Efficient and professional.
Clive, Berkshire Posted on 13/06/2018 , work completed 13/06/2018
Recommended
The trader replied (on 08/08/2018)
Thank you so much for taking the time to leave this excellent review. Our engineers are an experienced and talented team, who pride themselves on doing a first class job.
Great service
Customer Service
Quality
Value
Second time I have used Premier Heating for my boiler service, on time, professional and helpful.
Alison, Berkshire Posted on 12/06/2018 , work completed 12/06/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your kind review. It is much appreciated.
On time and efficient
Customer Service
Quality
Value
Annual boiler service and hot water cylinder check. Carried out efficiently and on time no problems.
Neil, Berkshire Posted on 11/06/2018 , work completed 11/06/2018
Recommended
The trader replied (on 06/08/2018)
Thank you Neil for your continued support and feedback.
Prompt & professional
Customer Service
Quality
Value
On time, presentable & polite. Tidy. Clears up after.
Sally, Berkshire Posted on 08/06/2018 , work completed 08/06/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your positive feedback, Sally.
Efficient
Customer Service
Quality
Value
A friendly and efficient service.
Bernard, Oxfordshire Posted on 05/06/2018 , work completed 05/06/2018
Recommended
The trader replied (on 06/08/2018)
Thank you very much Bernard.
Polite and friendly.
Customer Service
Quality
Value
He was very polite and friendly. He explained exactly what was wrong and what the next steps were.
Niki, Oxfordshire Posted on 05/06/2018 , work completed 05/06/2018
Recommended
The trader replied (on 08/08/2018)
Thank you for your kind review Nikki. We are pleased that our engineer was able to sort out the fault. We hope we can be of service again in the future.
My review
Customer Service
Quality
Value
Job well done.
Which? Trusted Traders Consumer Posted on 05/06/2018 , work completed 05/06/2018
Recommended
The trader replied (on 10/10/2018)
Thank you very much.
Efficient & helpful.
Customer Service
Quality
Value
Boiler install - Very good work & left the room tidy - very efficient.
Sarah, Oxfordshire Posted on 05/06/2018 , work completed 05/06/2018
Recommended
The trader replied (on 10/10/2018)
Hello Sarah. Thank you for the kind review. It was a pleasure to install your replacement boiler. We are pleased that our engineers left your property clean & tidy. They pride themselves on offering a first class service.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.