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Premier Heating Solutions Ltd
Opening Hours
Today - 09:00–17:30
- Monday 09:00–17:30
- Tuesday 09:00–17:30
- Wednesday 09:00–17:30
- Thursday 09:00–17:30
- Friday 09:00–17:30
- Saturday - Closed
- Sunday - Closed
About
From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.
From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.
Why customers choose us:
- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler servicing
- Radiators and central heating
- Gas safety testing and inspection
- Boiler repair
- Power flushing
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
More Services
- lpg
- vaillant
- worcester
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
949 reviews
Recommended
Recommended
by 100% of customers
Sort by
Replaced old gas central heating boiler with new one
Customer Service
Quality
Value
Turned up on time, were clean, careful and businesslike. Completed the work in good time, and the system works well, no hesitation in recommending them at all. Have a service contract with them taken out at the time, they contact me when service is due, and again provide an excellent service. They turn up on time, get on with it, clean up as required, are always courteous and friendly, explaining as and when required what they are doing.
Customer in Newbury
, work completed
Recommended
Punctual & Great Service
Customer Service
Quality
Value
Premier Heating installed a new boiler 1 year ago, which was a great experience. Proactively contacted me for the annual service. Next day Engineer arrived within the agreed time window. Great first impression of the Engineer was friendly, knowledgeable & helpful. Also efficient and went above & beyond with questions whilst he was here. Would have no qualms recommending Premier Heating. Was a nice to experience an engineer who appeared to enjoy his job & engaging with customers!
Mandy in Wokingham
, work completed
Recommended
Excellent communication and service
Customer Service
Quality
Value
After a boiler failure Premier were recommended as approved installers through the rapid install scheme with Worcester Bosch. From survey through to installation and follow up... great communication and the engineers were prompt, efficient and friendly, which is a relief when you have no heating or hot water and have a family member with a severe disability. Small issues were dealt with quickly and effectively and I am more than pleased with my new Smart Boiler and Premier Heating Solutions. Zach, James and Steve did a great job and that is why I would recommend Premier. I have also signed up for the Gas Boiler Service Plan that gives me peace of mind that any future issues will dealt with by the professional team at Premier! Thanks!
Abby in Reading
, work completed
Recommended
Consistently excellent
Customer Service
Quality
Value
I have been using the company for several years which speaks for itself. They are consistently reliable professional and good to communicate with. Looking at the job done yesterday which was to replace 3 toilet pans and covers they turned up on time, took all the measures needed to protect the carpets, took all the time needed to remove the old sealant (difficult and time-consuming) and cleaned up thoroughly. Both engineers (one an apprentice) were polite and communicative. In summary a top class experience. In addition the company had previously spent a lot of time and resource to find replacement pan seats and covers for the old toilet pans. None of the right size could be located which was my expectation but the fact that the company did extensive research was typical of their normal high standards.
Customer in Oxfordshire
, work completed
Recommended
An oversight sorted.
Customer Service
Quality
Value
We were used to a call from our plumber who fitted our Boiler a few years ago for its annual service. When he retired we lost the reminder process until I came across the need again by accident. Fortunately, I had the e-mail of a plumber who now works for Premier Heating who arranged for a visit from a member of their team. Steve came and did a first class job , quick, clean and a nice guy as a bonus. We immediately booked him to complete fitting of Thermostats to all the necessary radiators. He completed this satisfactorily, despite having to deal with some long-established pipework. He'd be welcome back any time it's necessary. Super service from the Company.
Ian in Oxfordshire
, work completed
Recommended
Excellent installation of a complete replacement heating system
Customer Service
Quality
Value
After our old heating system failed we took the decision to completely replace the system including the hot water cylinder. From the very beginning the team of engineers were polite, efficient, tidy and caring. Throughout the six days of work they kept us fully informed of what was going to be happening. This enabled us to keep to separate rooms in our house to enable them to work safely and efficiently. I particularly liked the fact that we would receive an Email informing us of the engineer(s) who would be attending on a daily basis (on one day we had a team of five engineers working on the system).
Customer in Hampshire
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
Really pleased with Premier Heating. They installed a new gas boiler and upgraded the central heating system about 8 years ago for us and we have been using Premier Heating ever since to service the boiler. They are excellent in every way.
Customer in Reading
, work completed
Recommended
New tap
Customer Service
Quality
Value
This is the first time we have used Premier as our previous plumber is retiring. The task was to fit a new kitchen tap so I was a little worried we would not get much attention as it is a small job. They were excellent - the plumber went out of his way for us. He had to go to a plumbers merchant to get an adapter as we had bought a Groehe (European not UK sizing). Despite that we were not charged extra. The pre-visit communication was also excellent.
Customer in Oxfordshire
, work completed
Recommended
Very good service
Customer Service
Quality
Value
On calling Premier Heating Solutions Sue was very helpful. Callum the plumber arrived and did an excellent job. He was very quick and efficient. The cost of the job was as quoted. Very pleased with the service. I would highly recommend the Company and will be using them again myself.
Customer in West Berkshire
, work completed
Recommended
A thoroughly pleasing experience, replacing a boiler with a new sealed system and new radiator valves, etc...
Customer Service
Quality
Value
From the initial contact, to the quotation (which was lower than the others), and to completion, the whole experience was an absolute pleasure. The quotation was immediate, the installation on the dates we agreed, by James and his colleagues, who arrived punctually, worked really hard until 5pm each day, always with a smile and politeness. The standard of work was excellent and the job was left clean and tidy. The invoice was exactly as agreed. Altogether a very pleasant experience.
Customer in Wokingham
, work completed
Recommended
First Annual Service
Customer Service
Quality
Value
Our new boiler has been working perfectly since it was fitted by Premier Heating Solutions last March and has now very efficiently received its first service by Steve. He also very kindly looked at the gas fire and established that we need to contact a service engineer for it. A very satisfactory visit, thankyou.
Customer in West Berkshire
, work completed
Recommended
New boiler, hot water tank, and eight radiators with hive
Customer Service
Quality
Value
Calum and his team completed all work in the time specified and all his team were extremely hard-working. All work has been completed to a high standard with minimal inconvenience. We are very happy with the installation and would highly recommend PHS.
Customer in Wokingham
, work completed
Recommended
Installation of oil fired boiler
Customer Service
Quality
Value
Required a new boiler prior to Christmas as a result of old boiler leaking water. A very comprehensive on site inspection was carried out and managed to get work scheduled for 21/22/23 December. All four engineers who were involved in the installation were very professional and customer friendly. Work was carried out to schedule with minor chimney cementing work delayed to 31st due to weather. Overall an excellent experience.
Customer in West Berkshire
, work completed
Recommended
A very professional installation of a completely new central heating system
Customer Service
Quality
Value
We were very impressed by Premier Heating Solutions. Their price was competitive and the quality of the work done was high. They worked hard to install our new Worcester Bosch boiler and a complete set of pipes and radiators (as we had warm air heating before). They installed all the new equipment before switching off our old system, so we had a very short period of time without heat (during the day) and never ran out of hot water. They removed the large old boiler and checked that the new system was running. They then returned the following afternoon for a few minor details and a check on the system. It is all working well and we are very happy. There is a great 12 year guarantee on the boiler too.
Customer in Oxfordshire
, work completed
Recommended
Very Professional Efficient Job
Customer Service
Quality
Value
PHS serviced our old boiler for several years doing an excellent job. They were quick to respond to any problems we had with our aging system. At the annual service this year they identified that our old boiler was on its last legs and able to respond quickly to advise us of the work required and get us a quote of a replacement. The work, which included the new boiler replacement, gas pipework adjustment and condensate pipework installation to suit , a new circulation pump, magnetic protection and a replacement radiator was completed within two days. Both Calum, who has completed the service, and James who undertook the installation were pleasant, knowledgeable and tidy workers. I have no hesitation in recommended them to others.
Customer in West Berkshire
, work completed
Recommended
Professional as always
Customer Service
Quality
Value
This is a very professional company, not the cheapest, although their boiler service charge is reasonable. Capable friendly engineers, who all seem to be called James, with a robust back office providing slick administration. Would recommend without reservation.
Customer in West Berkshire
, work completed
Recommended
Professional throughout
Customer Service
Quality
Value
The experience with Premier Heating Solutions lived up to previous reviews. Professional work and consideration when working re cleanliness etc. I will definitely use this company for on going work. I will remain a loyal customer for future contracts. John A. S.
Customer in Reading
, work completed
Recommended
Reliable and Knowledgeable
Customer Service
Quality
Value
We have used Premier Heating for a number of years. The services they have provided are as follows: Approx 10 years of servicing the Gas Boiler including supply and fitting of a new boiler. About 1/2 dozen of repairs due to leaks in the system (none of them apparent at time of service) Advice about hot water useage in the house. The rates are competitive, there was never a return trip required, and engineers and staff always friendly and helpful.
Doug in West Berkshire
, work completed
Recommended
Great service for boiler installation
Customer Service
Quality
Value
Thank you for a very professional job. Good communication from the company and prompt service. Mr Davies, the installation engineer was considerate and helpful. Very happy with the new Worcester boiler.
Customer in Reading
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
Always thorough service with no mess! Second-year running. Also installed by same company first-rate! Helpful with other ideas regarding the supply of hot water if changing the system. Can always be relied on for first-rate service.
Customer in Reading
, work completed
Recommended
Excellent work done to a high professional standard
Customer Service
Quality
Value
Callum did a highly professional job replacing our boiler and was not phased by anything. He arrived punctually, was polite and worked hard throughout the time. This is the first time we have used Premier Heating Solutions and so far we have been very impressed.
Customer in West Berkshire
, work completed
Recommended
Very pleased with new gas boiler to replace old oil one
Customer Service
Quality
Value
Premier Heating Solutions replaced an existing very old oil boiler with a new Worcester Bosch gas boiler. Very happy with the quality of the the work that was done and the friendly and professional manner of Callum who did the bulk of the work. He worked through a number of minor hiccups in a very professional manner and because Premier are not just a one man operation he could call in other colleagues to help to ensure the installation was completed on time. In particular, James came up with a very neat solution as to where to position the soak-away for the boiler condensate! I would definitely recommend Premier to anyone considering replacing their boiler.
Customer in Oxfordshire
, work completed
Recommended
New boiler
Customer Service
Quality
Value
Very professional work, the installer was courteous and answered any questions I had. The site was left clean and tidy with all rubbish removed. Good job, no complaints.
Customer in Reading
, work completed
Recommended
Great service and very pleased with new boiler
Customer Service
Quality
Value
We have used Premier Heating for many years and have always been happy with their service.This was a new boiler and new valves on all radiators.We were given a quote which we thought was very reasonable and Callum arrived to do the job.He was polite,friendly and very efficient.The job was completed in the allotted time scale and Callum was a very clean and tidy worker and nothing was too much trouble and he was very considerate to our elderly dog who insisted on wandering around.The fee came in right on the quote.Thank you Callum for a excellent job done with the minimum of fuss and thank you Billy and James for their assistance.
Customer in Reading
, work completed
Recommended
Excellant service
Customer Service
Quality
Value
I am really impressed with Premier Heating Solutions. From first enquiries to the boiler being fitted the service was excellant. Billy my engineer kept me informed throughout the work answering all my queries in a knowledgable manner. Very pleased with all aspects of the boiler work done. I highly recommend them
Customer in Reading
, work completed
Recommended