First Annual Service
Our new boiler has been working perfectly since it was fitted by Premier Heating Solutions last March and has now very efficiently received its first service by Steve. He also very kindly looked at the gas fire and established that we need to contact a service engineer for it. A very satisfactory visit, thankyou.
Customer in West Berkshire
Posted on 29/01/2021
, work completed 21/01/2021
Recommended
New boiler, hot water tank, and eight radiators with hive
Calum and his team completed all work in the time specified and all his team were extremely hard-working. All work has been completed to a high standard with minimal inconvenience. We are very happy with the installation and would highly recommend PHS.
Customer in Wokingham
Posted on 25/01/2021
, work completed 25/01/2021
Recommended
Installation of oil fired boiler
Required a new boiler prior to Christmas as a result of old boiler leaking water. A very comprehensive on site inspection was carried out and managed to get work scheduled for 21/22/23 December. All four engineers who were involved in the installation were very professional and customer friendly. Work was carried out to schedule with minor chimney cementing work delayed to 31st due to weather. Overall an excellent experience.
Customer in West Berkshire
Posted on 31/12/2020
, work completed 30/12/2020
Recommended
A very professional installation of a completely new central heating system
We were very impressed by Premier Heating Solutions. Their price was competitive and the quality of the work done was high. They worked hard to install our new Worcester Bosch boiler and a complete set of pipes and radiators (as we had warm air heating before). They installed all the new equipment before switching off our old system, so we had a very short period of time without heat (during the day) and never ran out of hot water. They removed the large old boiler and checked that the new system was running. They then returned the following afternoon for a few minor details and a check on the system. It is all working well and we are very happy. There is a great 12 year guarantee on the boiler too.
Customer in Oxfordshire
Posted on 18/11/2020
, work completed 17/11/2020
Recommended
Very Professional Efficient Job
PHS serviced our old boiler for several years doing an excellent job. They were quick to respond to any problems we had with our aging system. At the annual service this year they identified that our old boiler was on its last legs and able to respond quickly to advise us of the work required and get us a quote of a replacement. The work, which included the new boiler replacement, gas pipework adjustment and condensate pipework installation to suit , a new circulation pump, magnetic protection and a replacement radiator was completed within two days. Both Calum, who has completed the service, and James who undertook the installation were pleasant, knowledgeable and tidy workers. I have no hesitation in recommended them to others.
Customer in West Berkshire
Posted on 06/10/2020
, work completed 06/10/2020
Recommended
Professional as always
This is a very professional company, not the cheapest, although their boiler service charge is reasonable. Capable friendly engineers, who all seem to be called James, with a robust back office providing slick administration. Would recommend without reservation.
Customer in West Berkshire
Posted on 02/10/2020
, work completed 02/10/2020
Recommended
Professional throughout
The experience with Premier Heating Solutions lived up to previous reviews. Professional work and consideration when working re cleanliness etc. I will definitely use this company for on going work. I will remain a loyal customer for future contracts. John A. S.
Customer in Reading
Posted on 23/09/2020
, work completed 09/09/2020
Recommended
Reliable and Knowledgeable
We have used Premier Heating for a number of years. The services they have provided are as follows: Approx 10 years of servicing the Gas Boiler including supply and fitting of a new boiler. About 1/2 dozen of repairs due to leaks in the system (none of them apparent at time of service) Advice about hot water useage in the house. The rates are competitive, there was never a return trip required, and engineers and staff always friendly and helpful.
Doug in West Berkshire
Posted on 05/09/2020
, work completed 03/09/2020
Recommended
Great service for boiler installation
Thank you for a very professional job. Good communication from the company and prompt service. Mr Davies, the installation engineer was considerate and helpful. Very happy with the new Worcester boiler.
Customer in Reading
Posted on 27/08/2020
, work completed 20/08/2020
Recommended
Boiler service
Always thorough service with no mess! Second-year running. Also installed by same company first-rate! Helpful with other ideas regarding the supply of hot water if changing the system. Can always be relied on for first-rate service.
Customer in Reading
Posted on 23/08/2020
, work completed 20/08/2020
Recommended
Excellent work done to a high professional standard
Callum did a highly professional job replacing our boiler and was not phased by anything. He arrived punctually, was polite and worked hard throughout the time. This is the first time we have used Premier Heating Solutions and so far we have been very impressed.
Customer in West Berkshire
Posted on 20/08/2020
, work completed 20/08/2020
Recommended
Very pleased with new gas boiler to replace old oil one
Premier Heating Solutions replaced an existing very old oil boiler with a new Worcester Bosch gas boiler. Very happy with the quality of the the work that was done and the friendly and professional manner of Callum who did the bulk of the work. He worked through a number of minor hiccups in a very professional manner and because Premier are not just a one man operation he could call in other colleagues to help to ensure the installation was completed on time. In particular, James came up with a very neat solution as to where to position the soak-away for the boiler condensate! I would definitely recommend Premier to anyone considering replacing their boiler.
Customer in Oxfordshire
Posted on 17/08/2020
, work completed 10/08/2020
Recommended
New boiler
Very professional work, the installer was courteous and answered any questions I had. The site was left clean and tidy with all rubbish removed. Good job, no complaints.
Customer in Reading
Posted on 11/08/2020
, work completed 04/08/2020
Recommended
Great service and very pleased with new boiler
We have used Premier Heating for many years and have always been happy with their service.This was a new boiler and new valves on all radiators.We were given a quote which we thought was very reasonable and Callum arrived to do the job.He was polite,friendly and very efficient.The job was completed in the allotted time scale and Callum was a very clean and tidy worker and nothing was too much trouble and he was very considerate to our elderly dog who insisted on wandering around.The fee came in right on the quote.Thank you Callum for a excellent job done with the minimum of fuss and thank you Billy and James for their assistance.
Customer in Reading
Posted on 22/07/2020
, work completed 21/07/2020
Recommended
Excellant service
I am really impressed with Premier Heating Solutions. From first enquiries to the boiler being fitted the service was excellant. Billy my engineer kept me informed throughout the work answering all my queries in a knowledgable manner. Very pleased with all aspects of the boiler work done. I highly recommend them
Customer in Reading
Posted on 03/07/2020
, work completed 02/07/2020
Recommended
Replacing a 40 year old boiler and hot water tank
From start to finish premier heating solutions gave us full confidence that they were the right firm to do this job. Phil impressed immediately with his knowledge and can do attitude and the subsequent quote was better than expected. The old boiler was housed inside a large kitchen unit. The new one needed to be in exactly the same place as nowhere else was viable. Add to this a mixture of cast iron, imperial and metric pipes and fittings this was not going to be a simple like for like job. Hence our good feeling after the first visit and quote. The work took a little longer than first thought but it was a job really well done and we are delighted. Ollie certainly knows his stuff and worked non stop for the four days he was with us, very professional in every way. Our praise must also go to the ladies in the office who needed to update us on schedules, covid 19 related, etc etc. Again, all very professional. We look forward to recommending premier heating solutions to anyone needing this kind of work.
Customer in Wokingham
Posted on 27/06/2020
, work completed 26/06/2020
Recommended
New Boiler Replacement & Minor Works
I required a new boiler and searched the internet for local boiler company reviews. I got 4 quotes and checked the latest reviews. Premier Heating were not the cheapest but had great reviews and explained all the options available and how much each version would all cost. I opted for them and agreed a date that suited me as I am still working. The engineer was a young man called James who was exceptionally professional and polite throughout the task. The task was completed as per the schedule and at the original price quoted even though James had to return on a third day to fit an additional part that was identified during the original installation but at no extra cost. The task was not straight forward as I had agreed some minor alterations. James conducted all of the work to a very high standard and refused our assistance in cleaning up on completion doing it all himself. I have highly recommend Premier Heating Solutions to all of my family and friends and would certainly use again, if I required this type of service.
Andy in West Berkshire
Posted on 26/06/2020
, work completed 12/06/2020
Recommended
Replace gas boiler and hot water cylinder
The heating system in this newly acquired house needed work on it. The contractor gave sound advice on what was necessary, and subsequently provided a very competitive price. They had previously done work for my son who spoke highly of them. I am very pleased with the work, and am confident the new installation will give the heat and quietness to be expected. Billy, the engineer who did the work, was a pleasure to have about the house and is a great ambassador for the company.
Gordon
Posted on 12/06/2020
, work completed 24/02/2020
Recommended
New oil fired boiler.
We are very pleased with our new boiler installation. It has been a very positive experience from inital enquiry through to completion. The installation has been carried to a high standard and works well, all due to the excellent workforce who are a credit to the company. We would highly recommend Premier Heating without any hesitation.
Richard
Posted on 25/05/2020
, work completed 21/05/2020
Recommended
Gas boiler install to replace oil system
James working alone was confident and cheerful throughout 3 days of hard work and the boiler fired up first time. Would highly recommend Premier Heating.
Phyllis - Customer in West Berkshire
Posted on 20/03/2020
, work completed 20/03/2020
Recommended
Replacement central heating boiler, water tank and all controls
Communication from the company was thorough and quick. I was without heat in a cold snap in February so the schedule was juggled to enable the work to be completed as soon as possible. James was highly professional and considerate at all times, giving clear information which demonstrated integrity and a determination to do a thorough job When a second visit proved necessary this was arranged to be done within two days and again was completed with care and consideration of the need to avoid mess or disruption When problems occurred James did everything he could to resolve them
Customer in Oxfordshire
Posted on 06/03/2020
, work completed 06/03/2020
Recommended
Boiler installation
Arrived on time extremely good and sociable installers. One worked for 12 hours nonstop to complete an excellent job. Would strongly recommend them in every way. Well done !
Customer in West Berkshire
Posted on 29/02/2020
, work completed 28/02/2020
Recommended
Very professional
Premier Heating Solutions were recommended to me by several of my neighbours, following which I used them to convert my old conventional central heating system to a Combi boiler system. Phil inspected and took time to listen to my requirements and queries before making his recommendations. He was knowledgeable and was very helpful and prepared a detailed quotation immediately. I had confidence in his recommendations and proceeded. The installation was carried out by James, who was professional throughout. He was polite, neat and took immense care with all his work. His priorities were to ensure that the job was carried out to the highest standard and that I was entirely satisfied, no matter if it took up more of his time. I have used many skilled tradesmen and engineers over the years with my work as a Chartered Surveyor, and James is up there with the best of them. Certainly he is the best that has ever worked in my house. These are high praises, to the extent he may be embarrassed, but they are completely deserved. I have no hesitation in recommending Premier Heating, who are a very friendly and professional firm.
Customer in Oxfordshire
Posted on 10/01/2020
, work completed 10/01/2020
Recommended
Boiler installation
I can't recommend these guys enough. Communication was excellent, everything clearly explained, they acted very quickly once they knew our old boiler had given up, and were very competitively priced. Even the quote itself was itemised and very clear. I've already recommended them to a friend and would do so again.
Customer in Wokingham
Posted on 18/11/2019
, work completed 16/11/2019
Recommended
Replacement boiler
We were very impressed with Premier heating Solutions, from our first contact with the company. Phil explained his recommendations very clearly and we received a quotation that same evening. Questions were answered clearly and comprehensively. Ollie arrived on the day of installation promptly and was very polite. He worked very hard, neatly and tidily. All waste materials were collected just as he was finishing. It is great to know that such efficient companies still exist, we cannot recommend them highly enough.
Customer in Oxfordshire
Posted on 08/11/2019
, work completed 06/11/2019
Recommended