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Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Cheerful and pleasant to have in the house!
Customer Service
Quality
Value
Boiler service, routine. Punctual and polite & very helpful.
Henry, Berkshire Posted on 14/05/2019 , work completed 14/05/2019
Recommended
The trader replied (on 31/07/2019)
Thank you Henry for your kind review. We are pleased that our engineer was punctual and polite. We hope to be of service again in the future.
Prompt and professional
Customer Service
Quality
Value
Just did the job with no fuss.
Peter, Berkshire Posted on 13/05/2019 , work completed 13/05/2019
Recommended
The trader replied (on 01/08/2019)
Good to hear, thank you
Professional and good value boiler fit
Customer Service
Quality
Value
We had a new boiler filled in and a new radiator. The schedule and budget was kept as agreed. Communication was excellent and very attentive. Rob did an excellent pipe work and installed everything to a high standard. There was a mixed up over a few items but all resolved very quickly and to our full satisfaction. We would recommend.
Bara, Berkshire Posted on 10/05/2019 , work completed 10/05/2019
Recommended
Clean and tidy
Customer Service
Quality
Value
James the engineer impressed me with his knowledge of his trader, his tidiness whilst working. He kept me informed with everything he was doing requesting my opinion where necessary. James was very thorough throughout and left the job clean and tidy. He was very polite and friendly.
Christopher, Berkshire Posted on 08/05/2019 , work completed 08/05/2019
Recommended
The trader replied (on 31/07/2019)
Hello Christopher. Thank you for your kind review. It is good to hear that our engineer James, explained the process and was polite and friendly. We hope we can be of service again in the future.
Good service
Customer Service
Quality
Value
Very good service phones as he was running ahead of schedule. Not a problem. Very polite.
Colin, Berkshire Posted on 03/05/2019 , work completed 03/05/2019
Recommended
The trader replied (on 01/08/2019)
Thank you Colin for your kind review
Installation of Combi Boiler
Customer Service
Quality
Value
Installation of Combi Boiler - delivered on time & budget. The process was thoroughly explained at every stage and operational details given. The engineers were tidy, thorough - discussed issues & solutions as they arose and were respectful of an old building.
Gillian, Berkshire Posted on 02/05/2019 , work completed 02/05/2019
Recommended
The trader replied (on 31/07/2019)
Hello Gillian. Thank you for your positive feedback. We pride ourselves on a great team of engineers with their skill and experience of installing boilers to overcome the challenges of an older building.
Service
Customer Service
Quality
Value
Service done on boiler was prompt and professional. Trader was polite and apologised for being late.
Yvonne, Berkshire Posted on 02/05/2019 , work completed 02/05/2019
Recommended
The trader replied (on 31/07/2019)
Hello Yvonne. Thanks for your feedback. We appreciate you taking the time to comment on our service.
Professional and friendly service
Customer Service
Quality
Value
New boiler installation. From getting the quote through to the engineers finishing the job the service was professional, courteous and good value.
Gareth, Berkshire Posted on 30/04/2019 , work completed 30/04/2019
Recommended
Professional and efficient.
Customer Service
Quality
Value
Very helpful, from scoping the work needed - always good when turns out a smaller job than thought! Quick to fit in date to do the work, arrived on time. Neat pipework and minimal mess. Polite and knowledgeable.
Tracey, Berkshire Posted on 29/04/2019 , work completed 29/04/2019
Recommended
Really professional - as always.
Customer Service
Quality
Value
James, Berkshire Posted on 26/04/2019 , work completed 26/04/2019
Recommended
The trader replied (on 01/08/2019)
Thank you James for taking the time to review us.
Very prompt and thorough.
Customer Service
Quality
Value
Very prompt and thorough. Really pleased with the service.
Geraldine, Berkshire Posted on 25/04/2019 , work completed 25/04/2019
Recommended
The trader replied (on 31/07/2019)
Thank you for the review of your experience Geraldine
Excellent service
Customer Service
Quality
Value
They are always professional and reliable. Give great advice too, how to keep them in good shape.
Roger, Berkshire Posted on 23/04/2019 , work completed 23/04/2019
Recommended
The trader replied (on 31/07/2019)
Hello Roger. Thank you for the positive feedback. It is much appreciated.
Very helpful
Customer Service
Quality
Value
Very helpful & liked my dogs
Joanne, Berkshire Posted on 10/04/2019 , work completed 10/04/2019
Recommended
My review.
Customer Service
Quality
Value
Put heating in.
Rosalind, Oxfordshire Posted on 10/04/2019 , work completed 10/04/2019
Recommended
Very pleased
Customer Service
Quality
Value
They serviced my boiler. I was very pleased with the service I received. They arrived punctually and carried out the work in a helpful manner.
Sally, Berkshire Posted on 09/04/2019 , work completed 09/04/2019
Recommended
The trader replied (on 08/05/2019)
Thank you Sally for taking the time to review your experience
My review
Customer Service
Quality
Value
Great service as always.
Clare, Berkshire Posted on 08/04/2019 , work completed 08/04/2019
Recommended
The trader replied (on 31/07/2019)
Thank you for your continued support and feedback Clare.
Quick & efficient
Customer Service
Quality
Value
Very pleasant and helpful young man, worked quickly and efficiently.
Susan, Oxfordshire Posted on 08/04/2019 , work completed 08/04/2019
Recommended
The trader replied (on 31/07/2019)
Thank you for the review of your experience Susan.
Very professional, swift work and great results
Customer Service
Quality
Value
We went with Premiere Heating as Phil was very professional, knowledgeable and gave us a quote that was in line with expectations- then and there. Within a day of accepting the quote online they had started work and we had a boiler installed and up and running, even with gas redirection by the end of the same day. It was very impressive operation, the team were all really helpful and wanted to ensure that the job got completed in time. Nothing was too much trouble. They even dis-assembled then reassembled a bunk bed to get to the floor. They cleaned up after and left no mess, replaced carpets as they were and made sure we were happy with the boiler and how it worked. We will definitely be using them again! Great value and swift work executed to a great standard- thank you!
Customer in Reading Posted on 05/04/2019 , work completed 04/04/2019
Recommended
Good efficient service
Customer Service
Quality
Value
Good knowledge of the boiler and explanation of issues encountered.
Alex, Berkshire Posted on 05/04/2019 , work completed 05/04/2019
Recommended
The trader replied (on 08/05/2019)
Thank you Alex for your kind review. It is much appreciated. We are pleased that the knowledge of our engineer was demonstrated
Excellent service
Customer Service
Quality
Value
Have used this firm many times and they never fail to deliver on all fronts. Prompt, efficient, courteous.
Sheena, Berkshire Posted on 05/04/2019 , work completed 05/04/2019
Recommended
The trader replied (on 08/05/2019)
Thank you for your continued support and feedback Sheena.
Most impressed
Customer Service
Quality
Value
Courteous, informative, friendly service. Excellent response to telephone call about heating. Most impressed with Brian.
Derek, Berkshire Posted on 04/04/2019 , work completed 04/04/2019
Recommended
The trader replied (on 08/05/2019)
Thank you for your positive feedback. See you next year for another boiler service.
Friendly and professional
Customer Service
Quality
Value
We had an old boiler replaced with a combi boiler in the loft. They were exceptionally friendly and professional, from the moment I contacted them for a quote. All staff were helpful, able and keen to explain the work involved and they kept to their time schedule. Competitive quote and exceptional service, would recommend.!
Danielle, Berkshire Posted on 04/04/2019 , work completed 04/04/2019
Recommended
The trader replied (on 31/07/2019)
Hello Danielle. Thank you for your great feedback. It was a pleasure to carry out the works for you. We look forward to working with you again in the future.
Excellent service
Customer Service
Quality
Value
Dave was great. He was professional and polite - as you would expect - but was also really friendly, and willing to answer questions for me. He was very neat and tidy, and made sure everything was explained and understood before I left. Would definitely recommend.
Customer in West Berkshire Posted on 03/04/2019 , work completed 08/03/2019
Recommended
Excellent service
Customer Service
Quality
Value
We had our boiler replaced, the work was completed on schedule and within budget. The tradesman was punctual, personable and professional at all times and the workmanship was to a very high standard. His duty of care throughout was exceptionally good and this was highlighted by him working late to ensure we had heating and hot water that evening. Overall a fantastic service and would definitely recommend.
George, Berkshire Posted on 03/04/2019 , work completed 03/04/2019
Recommended
The trader replied (on 31/07/2019)
Hello George. Thank you for your kind review. We have an experienced and talented team of engineers, who pride themselves on doing a first class job
Professional and polite
Customer Service
Quality
Value
Effective, fast and polite. Immediately took off shoes on entry, explained fully what he would do, explained why he was doing certain tasks.
Richard, Berkshire Posted on 03/04/2019 , work completed 03/04/2019
Recommended
The trader replied (on 31/07/2019)
Thank you Richard. We are pleased that our engineer was considerate and polite. We hope we can be of service again in the future.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.