Prestige Heating & Plumbing Ltd

We asked Paul and Mark to do a power flush to sort out long-term heating issues that no plumber had ever really got to grips with. While doing that it became apparent that our old system had several problems including a furred up/broken old cylinder. All on the coldest week of the year they efficiently and swiftly got quotes and repaired the system. Their work was professional and they are totally trustworthy. They solved the problems that arose, were honest and upfront about possible solutions and costs and are good to work with. We recommend them without reservation and will use them again. Thank you!

We called Mr Harris because there was a leak on the combination valve of the Magaflo Mr Harris visited the property and tightened up the black plastic nut on the cover of the combination valve, it had become loose. The visited us on the next day after we contacted him and accepted bank payment. Very highly recommended

We needed a new sink tap installed and Paul was terrific in communicating with us and setting up a time for his colleague to come fit the tab. Job done as expected and with really good service.

After our boiler was condemned as having a fumes leak we found Paul who gave lots of useful advice. I appreciated that he came the day earlier than we had arranged as we had no heating or hot water. Together with his colleague they replaced our boiler and gave the radiators a flush out. We were consulted at all stages and the work was finished the next day. We noticed a tiny leak from a pipe later that night but Paul came back straight away and fixed it. I would recommend and use them again.

This was a standard domestic gas boiler service. Paul was very pleasant, efficient and helpful on answering questions about options for possible further work.

Excellent standard of workmanship. Perfect communication before and during works - no unpleasant surprises always kept informed as to what was being done and why. Converted an inefficient central heating system with a lot of debris internally into one that now has us warm and comfortable. Very tidy work carried out professionally, courteously and to the highest standard. This is the third time we have used Prestige Heating and Plumbing Ltd and have great confidence in Paul and Mark and would not now consider using an alternative.

Paul & his colleague supplied and installed a new thermostat in the shower valve in the bathroom and also supplied and installed a new wireless room thermostat. The work was done very efficiently and cleanly. Paul has done other jobs for me before and I have been happy with those too. With regard to the room thermostat I explained what I wanted and got exactly what I asked for.

Rang Paul on Sat re unexpected failure of central heating. He rang back Sunday and promised to be with us late Monday. In the event he came around lunchtime and was pleasant and very efficient. Also he likes large dogs.

I am more than satisfied with Paul’s work. His first job for me was to fix a broken Aqualisa shower control that was allowing water to flood through the floors. He found out the source of the terrible mouldy smell coming from my new bathroom (builder had missed a part from the novel shower trap), contacted the manufacturer and ordered the missing part, returned and dealt with it, keeping me updated throughout. He also gave advice on the wall hung toilet that needed tightening and fixed the dodgy downstairs loo syphon in passing (we were putting up with it - sorted in seconds!) He then fixed my 20 year old boiler on 2 further occasions. Last Thursday, he saved us from the consequences of a DIY tap installation - he made time for us despite being fully booked and with a family obligation. On each occasion, Paul has arrived when he promised, kept me updated when running a few minutes late, done exactly what he said he would and worked expertly and efficiently - no nasty surprises. He has a wealth of experience and it shows in his work and advice. Apart from that, he is thoroughly likeable and conscientious. Highly recommended.

Our boiler was in need of a good service Paul Harris from the moment we talked made me feel very confident about him and his work. Paul is very knowledgeable and carried out the work most professionally in a very clean and tidy manner he worked to the agreed quotation we are delighted with the work carried out. We would have no hesitation in recommending Paul's services.