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Prestige Heating & Plumbing Ltd

4.9

167 Reviews

Opening Hours
Today - 08:30–18:00
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Apr 2020

About

Prestige Heating and Plumbing Ltd is based in Chalfont, though we carry out work across all of Western London and the surrounding counties. But geography is not a bar to accessing our services, just ask.

We pride ourselves in providing an outstanding quality service, where expertise and experience are the cornerstones of our business. We are a small friendly team who work with each individual client, ensuring the best customer care possible - where simple things like good clear communication, reliability and tidiness form the backbone of our service. Take a look through some of our feedback on www.checkatrade.com/PrestigeHeatingAndPlumbing/

You are in safe hands with Prestige Heating and Plumbing
We have been established since 1995
Over 37 years experience as a plumber and heating engineer
We are a fully insured and indemnified Limited Company
We are Gas Safe registered
We are a member of the Chartered Institute of Plumbers
We are qualified to the highest level.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Bathroom fitters

    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom Installation
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating

Customer reviews

Why you can trust these reviews

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4.9
167 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Paul did a great job.
Customer Service
Quality
Value
Diagnosed problem quickly. Issue with Central heating 3 way valve which had been installed behind cupboard. Agreed to dismantle cupboard and put it back afterwards. Change valve, and then rebalanced system. Did quick and properly, and made sure all radiators were hot and and working properly. Did another quick job boxing in my pipes while he was there. Very helpful friendly and efficient.
Customer in Buckinghamshire Posted on 10/02/2019 , work completed 28/01/2019
Boiler service
Customer Service
Quality
Value
Paul was on time, his work carried out quickly, efficiently and he was clean and tidy. I have used Paul before and can thoroughly recommend him.
Customer in Buckinghamshire Posted on 06/02/2019 , work completed 05/02/2019
Efficient service from point of contact
Customer Service
Quality
Value
Paul responded on the same day as call out and quickly and effectively stopped a leak from a radiator pipe. He kept us informed of timescale and was polite and professional. The whole process - from first phone call to invoice was smooth and efficient.
Customer in Buckinghamshire Posted on 01/02/2019 , work completed 01/02/2019
New Gas water heater
Customer Service
Quality
Value
Paul and Mark fitted a new Gas water heater in kitchen put in new sink unit , cupboards and worktops as well as the preparation work for a new toilet and basin in the bathroom
Customer in Greater London Posted on 23/01/2019 , work completed 17/01/2019
Excellent help in an emergency
Customer Service
Quality
Value
Paul came in an emergency and fixed a leak for us within half an hour. He was then on hand to help with advice on how to replace the faulty parts after his work had finished.
Customer in Buckinghamshire Posted on 14/12/2018 , work completed 13/12/2018
Boiler Service and Part Replacement
Customer Service
Quality
Value
Paul is very friendly and accommodative too. Very punctual and trustworthy. He explained in detail what works needs to be done and best way to move forward. He carried out the work very professionally and helpful too.
Customer in Buckinghamshire Posted on 07/12/2018 , work completed 04/12/2018
Gas Boiler repair
Customer Service
Quality
Value
I called Prestige Heating & Plumbing at approximately 8:00am on 5/11/18 to report that, since 4/11/18, my boiler had been making "unusual noises" and had now stopped working. Paul asked a few questions and confirmed that he would probably be able to fix it and that he could make a site visit later that morning. He arrived a bit later than originally advised because a previous job had overrun. However, he kept me informed of his new arrival time. He investigated and took on board the comments I made about the problem. Diagnosis was fairly quick and he was able to get the boiler back into use in a short time. He is friendly, professional and courteous. I'd definitely call him again if I have another boiler problem or plumbing / heating issue.
Customer in Buckinghamshire Posted on 23/11/2018 , work completed 05/11/2018
Boiler Service
Customer Service
Quality
Value
Excellent service, Paul responded quickly to our request. Arrived at the time arranged and completed the service quickly and efficiently.
Customer in Greater London Posted on 20/11/2018 , work completed 20/11/2018
Great job, very professional
Customer Service
Quality
Value
Paul Harris from Prestige Heating and Plumbing, completed an effective and efficient job with regular updates on what he was doing and why. We have taken his card and will use Paul again, if needed.
Andrew, Berkshire Posted on 14/11/2018 , work completed 14/11/2018
Very happy & would definitely use again
Customer Service
Quality
Value
I contacted Paul as I was looking for a plumber and found him via checkatrade. He was very easy to communicate with via text. He gave me clear details of his charging policy before he arrived and then did a thorough job of repairing the tap as I requested. I felt very comfortable having him work in the house - very easy to deal with. I will definitely ask him to do work for us again.
Bev Bradley Posted on 13/11/2018 , work completed 13/11/2018
Boiler Service and Gas Safety Certificate
Customer Service
Quality
Value
I've used Paul for a long time, and recently for servicing our boiler and gas safety certificate for our tenanted property. I would recommend this company.
Kate B Posted on 18/10/2018 , work completed 18/10/2018
Reliable and Professional
Customer Service
Quality
Value
Paul removed blockage in the hot water supply to the shower and bath tap caused by lime scale while a plumber from John Mac Heating failed to remediate after two visits and costed us dearly. Paul also provided details of work being done and breakdown of costs on the invoice clearly. Highly recommended and will definitely use him again in the future.
Patricia Posted on 12/10/2018 , work completed 12/10/2018
Plumbing repair
Customer Service
Quality
Value
Really prompt service, good communication over phone and e mail. Repair was completed in good time, site left tidy. Many thanks for swift response would recommend Prestige to business colleagues.
Offices Posted on 08/10/2018 , work completed 08/10/2018
Great work, responsive to calls etc
Customer Service
Quality
Value
Paul is reliable - turned up when he said he would, confirmed time, and fixed the problem. Rather than just order a replacement part he spent time fixing the existing one and it now works fine.
Anna Brown Posted on 30/09/2018 , work completed 30/09/2018
Good job
Customer Service
Quality
Value
Paul Harris from Prestige Plumbers (Bucks) came to fix my boiler. Very efficient, pleasant, explained carefully when necessary.
Ngaere, Buckinghamshire Posted on 28/09/2018 , work completed 28/09/2018
Timely, Polite, Efficient, Effective, Communicative
Customer Service
Quality
Value
Gas Cooker & Gas Fire Service & Certification Arrived on time, was polite, organised and did a comprehensive job well
Andrew Posted on 13/09/2018 , work completed 13/09/2018
Reliable & Efficient
Customer Service
Quality
Value
Fitted a new tap in the kitchen and repaired a loose tap in the bathroom, very friendly and professional we will definitely use again and recommend to friends & family.
Carlos Posted on 05/09/2018 , work completed 05/09/2018
Efficient and professional
Customer Service
Quality
Value
Paul was very personable and worked professionally, and efficiently, I would recommend him.
Mary, Buckinghamshire Posted on 04/09/2018 , work completed 04/09/2018
Highly Recommended
Customer Service
Quality
Value
Fitted two new radiators, towel radiator and changed a tap in one day. Very friendly, speedy professional service.
Tim Posted on 30/08/2018 , work completed 30/08/2018
Great job, thoroughly recommended
Customer Service
Quality
Value
Paul has just completed a new boiler installation for my elderly mother, aged 92, which included replacement of a 4m long horizontal flue in the ceiling void in her flat. The job was done well and we found Paul to be technically experienced, practical, courteous, helpful and reliable, and he is thoroughly recommended.
John W Posted on 28/08/2018 , work completed 28/08/2018
Very Professional
Customer Service
Quality
Value
Although rather expensive the work was carried out promptly and very efficiently and included rectification of faults left by previous contractors.
Jeffrey Beavan, Buckinghamshire Posted on 20/04/2018 , work completed 20/04/2018
Brilliant job
Customer Service
Quality
Value
Answered phone promptly. Was able to work out the make of toilet from photos via text message. Came two days later despite snow. Fiddly job but Paul completed it & left toilet clean and tidy.
Lesley, Buckinghamshire Posted on 28/02/2018 , work completed 28/02/2018
Replacement boiler and heating
Customer Service
Quality
Value
Paul arrived for an assessment on a old boiler that was becoming worringly noisy, he suggested it needed to be replaced and promised he would do it same day so that my tenant wouldn t have to spend more time without heating, even though it was late in the day Paul stayed till 1 in the morning to finish the job! That s dedication and a man that keeps his word! Congrats Paul!
lpbonneau Posted on 23/02/2018 , work completed 23/02/2018
Superb job
Customer Service
Quality
Value
Great, friendly, speedy service. Highly recommended
Chas H Posted on 11/02/2018 , work completed 11/02/2018
Highly recommended
Customer Service
Quality
Value
I’ve used Prestige many times, plumbing work, renovating bathrooms and boiler maintenance. I would highly recommend them. Paul is helpful, professional, good with my tenants and trustworthy.
KB Posted on 08/02/2018 , work completed 08/02/2018