Prestige Roofing Limited

I used Prestige Roofing for the second time to replace a roof over an extension at the back of my flat, together with my downstairs neighbour. I came back to them again having used them to survey work during a house-buying process previously and I was glad I did. Prestige are reliable, trustworthy, quick and their work is of an excellent standard. Both Ricky and Steve are a pleasure to deal with. You can absolutely trust that they will do what they say and that their work will be top quality. Highly recommended - I would not use another roofing firm.

From the speedy reply coming to give a quote to getting the job done it was a pleasure to deal with these guys. The job involved replacing the eves and guttering and a new downpipes and it looks the part. Had an up-close inspection of the work and can't fault the installation.

What can I say! I have had nightmare with "have a go" incompetent, rogue traders called Linx Build & Design who left me with failed building control on nearly every part of my basic extension including dodgy guttering and what was supposed to be a GRP roof installation. Just terrible. In comparison to this anxiety inducing, dreadful experience - Steve and Phil were an absolute delight, they are sheer machines! Got stuck in straight away, came fully equipped and actually demonstrated personal pride through the undeniable high quality standards of their work. They satisfied building control, and were also very neat and tidy, and a real pleasure to have around. They kept me informed at all times and Ricky was always on the other line if needed. You don't need to be a roofing expert to know what excellent quality. I thoroughly recommend them. I wish I went with them the first time round, and saved myself a lot of pain and expense. Overall, top gentleman, trustworthy, beyond reproach workmanship and just excellent out and out. I will definitely use them again. All the best Gents. :) xx

Prestige Roofing resurfaced and tiled an asphalt balcony and removed, resealed and refitted the coping stones along the balcony wall and the side of the roof. Both jobs were done to fix a problem with water ingress into the wall cavities below. The service provided was courteous and professional from the outset. Ricky turned up when he said he would (unlike many tradespeople before him), answered calls and provided timely responses to messages. Queries for regulatory documentation from the development's management company were dealt with promptly and without complaint. The work was completed quickly (or as quickly as the weather permitted) and with a minimum of disruption and to a high standard (as far as I can tell). All waste material was removed and the site swept and tidied. Since the work has been done, we have seen no further evidence of water ingress into the wall cavities. After payment in full, some of the balcony tiles came loose due a problem with the adhesive. This was purely cosmetic but a good test of the after-sales service. Dan came back to fix these without complaint as soon as it was dry enough. Ricky, Dan and the team were always polite and accommodating and spared us much of the stress usually associated with having work done on the house. I'd had lower quotes for the work from other, less confidence-inspiring companies but I think it was worth paying a bit more for the service and workmanship provided by Prestige. Highly recommended.

I have some damp that a plumber thought might be caused by a leak from the roof. Ricky found a time that fit with my work schedule to come and have an initial look and then had a proper look at the roof when I wasn’t there. He gave me his honest assessment which is that the roof was in perfect condition and didn’t need any work doing to it. Thank you for helping me to rule the roof out as the cause.

Very impressed by Ricky and the Prestige Team. From initial contact for a quote through to completion of the job, we had a very attentive professional service. Ricky talked us through and explained his proposals for what needed to be done to fix the persistent leaks in our roof around the loft balcony. Excellent repairs were done to our lead work and flashings, which look the part and do the job. Overall great customer communications and service; excellent quality for a reasonable price. You definitely get what you pay for.

Ricky and Steve provided an amazing service for us. They came the same day for a quote, provided the quote/Trusted Traders certificate/insurance certificate/reviews that same evening and were able to do the work just one day later as the work was urgently needed for our house sale. Quality of workmanship was outstanding. They were punctual, polite and very tidy. They provided photos of the work and a guarantee on the same day. Would thoroughly recommend them for any roofing work required.

I got Ricky and Steve in to work on my loft extension. 2 dormer windows at the back and velux at the front. Not an easy job as this included a Buddleia bush who’s roots had driven its way into the gable end wall. But not a problem for Prestige Roofing. The standard of their work is first class and was completed on budget. The materials are high quality and it seems the roof will last for another 100 years. The team were friendly and could trust them to keep the house safe. The site was always cleared up every day to keep disruption to a minimum. I would 100% recommend them to friends. If you need to know they will stay to completion, these are the guys for the job. No snagging required!

As soon as we contacted Prestige Roofing, Ricky came to see us to ascertain our requirements. He put us at ease from the start, provided quote quickly and when we were ready to proceed got his team started the next week. All the team were friendly, polite and helpful. When finished all waste was removed and everything left clean. We are extremely pleased with the end result and would recommend to anyone. Bob and Linda, Welling

Feeling apprehensive after a terrible "attempt" by a local "roofer" to fix my roof, I needed to find someone I could trust to do a good job. My friend recommended Ricky and his team. Ricky came to assess the works required and provided me with a professional pack of information about his company. He was understanding of my concerns and put my mind at ease my talking me through in great detail how the work would be undertaken. I was very grateful to Ricky and his team for fixing my roof and they did an excellent job; lesson #1: don't ever go for the lowest price offered!! New lead flashing was installed (along with a new strip of roof tiling), the parapet newly rendered and new coping stones laid. Ricky invited me to look at the work as it was being carried out and talked me through every step, ensuring I was happy. Very skilled and professional - thanks once again.

Following heavy rainfall last week, our bay window guttering caused a bad leak over our bay window. Our insurance company surveyor stated that the existing guttering had been incorrectly fitted, partially buried in the wall (by a local authority contractor) and was found to have caused the internal leak. The insurance company would not cover the claim. I contacted Ricky Fuller after seeing the favorable comments about Prestige Roofing on Which. Ricky called around that afternoon to view the problem and determine the scale of the work required. His manner was very reassuring and he inspired confidence. Ricky sent the detailed quote that evening as promised and we agreed to Prestige undertaking the work. They fitted us in at very short notice, the same week. The entire front guttering was replaced, a considerable amount of repointing completed as well as remedial work to the bay lead flashings. The work was completed within a day. All debris was removed and the property left tidy. My brother and I cannot praise Ricky, Steve and William enough for their professionalism, the speed in which the work was completed and their courteous manner throughout. We will most certainly consider Prestige Roofing for future roofing and guttering projects. We have no hesitation in recommending them. Thanks guys!

First Class in every way and all very pleasant. I am not qualified to assess value but could well be the 5 star below Ben Cobb.

Ricky and his Prestige Roofing team recently completed a flat roof and balcony re-build that was in urgent need of repair. The service and quality of new roof/balcony we received was nothing short of excellent. Once given the go-ahead to do the work, the speed at which Ricky instructed a scaffolder (within minutes) and pulled his team together to start the job was impressive. The team then didn't so much as stop for a cup of tea while doing the job, and all rubbish was cleaned away. At all times, Ricky had great communication, was professional, friendly, and clear that his priority was to produce a final and high-quality spec that was what we wanted and would be happy with. He succeeded. We have now got a ceiling/flat roof that is solid and no longer leaks and a fabulous balcony that exceeds all our expectations. Overall, very impressed. We wouldn't hesitate to use Ricky and the Prestige team again and would thoroughly recommend them.

Prestige were an efficient and very professional company who did a very good job on our roof. We needed scaffolding which was organised very quickly and removed quickly after the work was done too with no hassle. The work was good quality and we would highly recommend them.

Ricky, Steve and their highly skilled team recently completed a full roof replacement on our Victorian house. We were kept informed of developments backed up with photographs during the course of the work. They were on time each day and worked very well together. We are really pleased with the transformation as it was in a bad state and more importantly we have peace of mind on a job well done. Tom (East London)

Re-roofed quickly and well. Sourced the tiles we wanted. Polite and friendly. Turned up on time. Kept their word. Tidy. Organised. Cleaned up afterwards (would not have known they had been). And, they did not step on the plants...amazing. Recommended. Harold and Clare

Ricky and Steve came to us in our hour of need. We required confirmation that our previous Roofing Company was a rogue outfit - it was and is now the subject of court action. Not only did Ricky and Steve initially support us throughout, we then employed Prestige to replace the substandard roof. By contrast to what we had suffered previously Ricky, Steve and the team's work was superb in every aspect, to the extent that a passerby who works for National Heritage stopped to tell us that the roofing work on our Edwardian house was exemplary and that the attention to detail was very rare in this day and age - he then took their details! This team is prompt, highly efficient and with a work ethic that is second to none. If "Prestige" can be taken to mean "the power to command admiration" then Ricky and Steve's Company exemplify and exceed that definition. We are so grateful to them for restoring our faith in tradespeople and for their kindness towards us in what was a very difficult time. So, even if you have to wait awhile, use Prestige Roofing. You could not make a better decision.

The roof lining on our end of terrace house was failing. Prestige's Ricky came over to examine the job, and gave us a reasonable and nicely itemised quote to replace the roof including the concrete tiles, and batons, like for like. The quote was inline with the Which? guidelines on prices for the job. The quote included a recommended buffer to cater for unexpected works. I liked the way they did business, and worked. The communication on the work, start dates and scaffolding timing was professional and straightforward. Steve was onsite with a team of roofers the week after delivering the quote, and the work was mostly complete by the 3rd day. The team tidied up on day 4 and took care to leave the garden and exterior in a good state. Steve also made himself available in the evenings and while travelling to answer the occasional query on the works. Very happy with the speed and quality of the work. Highly recommended.

Prestige has recently installed a completely new roof. The team’s patience over a difficult period, as a whole new roof was unexpected, and understanding of my concerns was very much appreciated. It was reassuring to know that I could ask a number of potentially trivial questions and they were all treated with a professional and friendly response. This alone made the whole process much less stressful. I am extremely happy with the end result. The quality of craftsmanship is clear to see and many friends and neighbours have commented on how good the roof looks. I would be happy to recommend Prestige Roofing for other roofing works.

Prestige came round to take a look at some large tiles fallen from the roof and quote for work. They quickly assessed that the tiles actually came from our neighbours roof (unlike another firm who came round to quote and didn't seem to notice this) and recommended that no work was needed as there were no leaks to our roof and no visible damage. They were really polite, and friendly and I felt honest. Would definitely use if we have problems in future.

I have been very pleased to see new roof done by Prestige Roofing on a house a couple of streets away from us. For me it was a difficult couple of weeks to find a team I could trust and when a company I had all the work agreed with has decided to let me down I did not hesitate to get in touch with Steve and Ricky. Their quote was at the same level as the other company, although a bit higher than all other quotes I have had from general builders. I have chosen to pay a little bit extra for a new roof done by people who know roofs and Prestige Roofing has not disappointed me. The communication I had with them was brilliant, they were always on time and our new roof has been done to the highest standards I would recommend Ricky and Steve for any roof job !!!

Prestige are the complete package. From the beginning of the project, I was impressed by Ricky and Steve’s operation. The day after they first came over to quote for the job, I received a pack in the post containing a full and detailed job quote, references, insurance details, professional association certification etc. It was obvious that Prestige were a highly professional set-up who communicate clearly with their customers. Their quote was competitive, they were extremely friendly and approachable so we hired them for the works with no reservations. Communication continued to be clear throughout the whole project – Ricky and Steve would always phone when they said they would phone, arrive when they said they would arrive, email what they said they would email and do what they said they would do! Every member of the Prestige team is polite, friendly and courteous. They all worked tirelessly from the time they arrived on site in the morning until the time they left in the evening, meaning the works were completed in excellent time. Prestige take great pride in their work and go the extra mile to ensure every aspect of the job is completed to the highest standard using the best materials. We could not be more impressed with how they have transformed our roof and recommend them without hesitation.