Endorsed by Which?

Priority Stairlifts

5.0

109 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

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About

Derbyshire, Chesterfield, Mansfield and Nottingham.

Based in the East Midlands, we are small, family company offering a wide range of products and services relating to all aspects of the stairlift industry. With over 18 years’ experience, we install, repair and maintain all types of straight and curved stairlifts and are extremely proud of our outstanding customer service and after-sales care.

We are also extremely proud to be working with a number of council-run rehabilitation wards enabling their patients to stay in their own home comfortably and safely. Whether you require a new installation, reconditioned stairlift, servicing, repair of an existing stairlift, or even short term rental, we will work with you to ensure we meet your individual needs and budget. We are also proud members of the Checkatrade, Derbyshire Trusted Traders and Age UK. The idea of deciding which stairlift is right for you, and having it fitted, can be a daunting one - we promise to help and reassure you every step of the way.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
109 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
100 percent satisfied
Customer Service
Quality
Value
They were absolutely fantastic. Called the firm and the lady took my call while she was on holiday. Great customer service. Work was completed within 2 hours, no mess was left.
Which? Trusted Traders Consumer Posted on 07/09/2023 , work completed 05/09/2023
The trader replied (on 20/06/2024)
Thank you for taking the time to leave a review for us. Sarah, Jon and Josh x
Installation of a stairlift
Customer Service
Quality
Value
They were very approachable, clear with quote, very good engineer when he arrived , clean and tidy with a good follow up the day after .
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 17/08/2023
The trader replied (on 20/06/2024)
Thank you for taking the time to do a review for us. Sarah, Jon and Josh x
Excellent service
Customer Service
Quality
Value
We asked Priority Stairlifts to provide a quote for installing a stairlift in our home. Sarah came within two days of our request to view the stairs, take measurements and explain the options. She was friendly, courteous and not pushy. We agreed to buy a reconditioned model. The price was very reasonable. To our amazement she called to say it would be fitted the next day. The installer Josh came on time fitted the stairlift and explained clearly how worked. He too was friendly and courteous and left no mess. I couldn't rate them highly enough.
Helen in Derbyshire Posted on 11/08/2023 , work completed 08/08/2023
The trader replied (on 20/06/2024)
Thank you so much for taking the time to leave such a thorough review. We really appreciate it. Sarah, Jon and Josh x
New stairlift
Customer Service
Quality
Value
From the word go I couldn't have asked for better treatment, the lady named Sarah visited my property and was a lovely, caring person. The workmen who visited my property were excellent, can't praise everyone enough
Which? Trusted Traders Consumer Posted on 09/08/2023 , work completed 02/08/2023
The trader replied (on 20/06/2024)
Thank you so much for taking the time to leave such a lovely review. It's been our absolute pleasure. Sarah, Jon and Josh x
Mobility instillation
From the time we asked for a quote, until the end of the installation communication was first class. Nothing was too much problem. As for the Stairlift installation the tradesman was very polite and a clean worker. On completion he explained everything precisely and clearly. Would recommend this business very highly.
Customer in Nottinghamshire Posted on 28/07/2023 (Reviewer did not use service)
The trader replied (on 20/06/2024)
Thank you for taking the time to do such a lovely review. It's been our pleasure. Sarah, Jon and Josh x
New stairlift
Customer Service
Quality
Value
Very friendly workmen, excellent installation finished quickly with no problems, everything went smoothly.
Which? Trusted Traders Consumer Posted on 05/07/2023 , work completed 27/06/2023
The trader replied (on 20/06/2024)
Thank you for taking the time to do a review. It's been our pleasure. Sarah, Jon and Josh x
Definitely recommend
Customer Service
Quality
Value
Was really impressed from start to finish with my experience. Would definitely recommend and Sarah was a star, not pushy, very helpful and a lovely lady. Fitting was quite quick and hassle free by the nice guy that came.
Customer in Nottinghamshire Posted on 11/05/2023 , work completed 09/05/2023
The trader replied (on 20/06/2024)
Thank you for taking the time to do such a lovely review. Hope you are keeping well. It's been our pleasure. Sarah, Jon and Josh x
Stairlift
Customer Service
Quality
Value
Very happy with my new stairlift, It works great. Sarah, who I first talked to about this product, gave me great advice. I was very happy with the price and the fitter did a great job. He was very polite and told me all about how to use the stairlift safely. I couldn't be happier.
Customer in Derbyshire Posted on 26/04/2023 , work completed 19/04/2023
The trader replied (on 20/06/2024)
Thank you for taking the time to do such a lovely review. It's been our pleasure. Sarah, Jon and Josh x
Stairlift installation
Customer Service
Quality
Value
The installation of the stairlift was high quality work carried out in a very prompt and professional manner. The costs were explained and kept to and the work was explained both by the Commercial Manager and the engineer. The engineer arrived promptly and was a very clean worker. All rubbish was removed and the area cleaned. There was a follow up visit by the Customer Care Manager who explained the workings of the system in detail. I highly recommend Priority Stairlifts.
Customer in Nottinghamshire Posted on 24/04/2023 , work completed 24/04/2023
The trader replied (on 25/04/2023)
Thank you so much for your lovely review. It has been an absolute pleasure to help you all. Sarah, Jon and Josh x
Stairlift
Customer Service
Quality
Value
In the past I have dealt with many a good trader, also a couple of bad ones. In my opinion Priority Stairlifts beat all traders I have dealt with hands down. Their service from start to finish was first rate, Sarah was exceptional at her job, made us feel at ease, explained everything down to the last detail. Ben the installer was also exceptional, knew his trade well also explained everything in detail. I cannot praise this firm enough and would recommend them to any body wanting a stair lift supplied and fitted. On a final note yes I would give them five stars they do go above and beyond on customer care.
Robert in Nottinghamshire Posted on 23/03/2023 , work completed 22/03/2023
The trader replied (on 25/04/2023)
Wow Robert thank you for taking the time to do such a fantastic review. It has been our absolute pleasure being able to help you. Sarah, Jon and Josh x