Endorsed by Which?

Priority Stairlifts

5.0

106 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Derbyshire, Chesterfield, Mansfield and Nottingham.

Based in the East Midlands, we are small, family company offering a wide range of products and services relating to all aspects of the stairlift industry. With over 18 years’ experience, we install, repair and maintain all types of straight and curved stairlifts and are extremely proud of our outstanding customer service and after-sales care.

We are also extremely proud to be working with a number of council-run rehabilitation wards enabling their patients to stay in their own home comfortably and safely. Whether you require a new installation, reconditioned stairlift, servicing, repair of an existing stairlift, or even short term rental, we will work with you to ensure we meet your individual needs and budget. We are also proud members of the Checkatrade, Derbyshire Trusted Traders and Age UK. The idea of deciding which stairlift is right for you, and having it fitted, can be a daunting one - we promise to help and reassure you every step of the way.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
106 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent
Customer Service
Quality
Value
So impressed with this company from start to finish. From first contact to fully fitted took 4 days (2 of which was the weekend). Sarah was friendly and informative, and found us exactly what we needed with next day fitting. The engineer arrived on time and did a great job with no mess. Would 100% recommend.
Customer in Nottinghamshire Posted on 13/12/2022 , work completed 13/12/2022
Excellent service throughout
Customer Service
Quality
Value
Stairlift fitted for elderly parent. Company were excellent from initial contact to completion of the job. They arrived on time and carried out the required work quickly and efficiently. Fabulous communication every step of the way. Friendly and approachable. Would highly recommend.
Customer in Nottinghamshire Posted on 11/11/2022 , work completed 10/11/2022
The trader replied (on 14/11/2022)
Thank you for your lovely feedback - it has been our pleasure to be able to help you. Sarah, Jon and Josh x
Highly Recommended
Customer Service
Quality
Value
I chose priority stairlifts because they were a Which? Trusted Trader and I can see why they are. Incredibly helpful, super kind and friendly. The work they carried out on my 91 year old Mum's stairlift was done efficiently, quickly and with a minimum of fuss. This was all done at less than half the price that Stannah were going to charge, simply for turning up! Priority stairlifts also offer 24 hour call out, which is very reassuring. I wouldn't consider using anyone else.
Customer in Derbyshire Posted on 29/07/2022 , work completed 29/07/2022
The trader replied (on 14/11/2022)
Thank you for your lovely feedback - it has been our pleasure to be able to help your Mum. Sarah, Jon and Josh x
Very helpful and very happy
Customer Service
Quality
Value
Would recommend to anyone, she did a really good job. Done quickly and resolved the issue.
Which? Trusted Traders Consumer Posted on 12/05/2022 , work completed 05/05/2022
The trader replied (on 14/11/2022)
Thank you for your lovely feedback - it has been our pleasure to be able to help you. Sarah, Jon and Josh x
Stairlift installed
Customer Service
Quality
Value
Installed very quickly, with no problems. Sarah the customer care manager was very good and explained everything in advance. They were extremely caring and considerate and I was pleased to have met them.
Which? Trusted Traders Consumer Posted on 31/03/2022 , work completed 14/03/2022
The trader replied (on 14/11/2022)
Thank you for your lovely feedback - it has been our pleasure to be able to help you and of course lovely to meet you too. Sarah, Jon and Josh x
Stairlift installation.
Customer Service
Quality
Value
They kept us informed from quote to finish of installation. Engineer was efficient, ninety minutes for complete fitting. No mess to clear up. All left neat and tidy. Engineer explained working. Sarah visited later to make sure we were satisfied and happy with installation.
Customer in Nottingham Posted on 08/02/2022 , work completed 31/01/2022
The trader replied (on 14/11/2022)
Thank you for your lovely feedback - it has been our pleasure to be able to help you. Sarah, Jon and Josh x
Good Service
Customer Service
Quality
Value
Priority Stairlifts turned up when they said they would and were quick to fit the stairlift.
Which? Trusted Traders Consumer Posted on 09/12/2021 , work completed 25/11/2021
The trader replied (on 14/11/2022)
Thank you for your lovely feedback - it has been our pleasure to be able to help you. We pride ourselves on our service. Sarah, Jon and Josh x
A Fantastic Seevice
Customer Service
Quality
Value
Mum was in desperate need of a stairlift and Priority Stairlifts were recommended online. When we read their reviews we decided to go with them. From the start Sarah was wonderful. Her visit before the lift was fitted and afterwards to check whether Mum had any concerns showed her to be a warm, helpful and considerate lady. She certainly goes the extra mile for her customers. Mark, who fitted the stairlift, was friendly, hardworking and left things very tidy. He was very patient when explaining all about the lift. We would recommend this company highly.
Sally and Eileen in Nottinghamshire Posted on 01/12/2021 , work completed 29/11/2021
The trader replied (on 14/11/2022)
Thank you for your lovely feedback - it has been our pleasure to be able to help you both, Such a lovely family. Sarah, Jon and Josh x
Fitting of stairlift
Customer Service
Quality
Value
Stair lift excellent Work completed as promised by very professional fitter who was very friendly and explained everything to us. Thanks to Sarah who arranged everything and then returned to make sure we were happy and confident in the use of the stair lift.
Customer in Derbyshire Posted on 01/11/2021 , work completed 27/10/2021
The trader replied (on 14/11/2022)
Thank you for your lovely feedback - it has been our pleasure to be able to help you. Sarah, Jon and Josh x
Excellent Service
Customer Service
Quality
Value
Job was a stairlift fitted in the house for my mother. Arrived on time and very pleasant to deal with. Price was very agreeable. They measured up in the morning and stairlift came and was fitted same day! Very happy with the outcome. Excellent Service.
Which? Trusted Traders Consumer Posted on 07/10/2021 , work completed 20/09/2021
The trader replied (on 14/11/2022)
Thank you for your lovely feedback - it has been our pleasure to be able to help you. Sarah, Jon and Josh x