Endorsed by Which?

Priority Stairlifts

5.0

107 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Derbyshire, Chesterfield, Mansfield and Nottingham.

Based in the East Midlands, we are small, family company offering a wide range of products and services relating to all aspects of the stairlift industry. With over 18 years’ experience, we install, repair and maintain all types of straight and curved stairlifts and are extremely proud of our outstanding customer service and after-sales care.

We are also extremely proud to be working with a number of council-run rehabilitation wards enabling their patients to stay in their own home comfortably and safely. Whether you require a new installation, reconditioned stairlift, servicing, repair of an existing stairlift, or even short term rental, we will work with you to ensure we meet your individual needs and budget. We are also proud members of the Checkatrade, Derbyshire Trusted Traders and Age UK. The idea of deciding which stairlift is right for you, and having it fitted, can be a daunting one - we promise to help and reassure you every step of the way.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
107 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent Service
Customer Service
Quality
Value
Job was a stairlift fitted in the house for my mother. Arrived on time and very pleasant to deal with. Price was very agreeable. They measured up in the morning and stairlift came and was fitted same day! Very happy with the outcome. Excellent Service.
Which? Trusted Traders Consumer Posted on 07/10/2021 , work completed 20/09/2021
The trader replied (on 14/11/2022)
Thank you for your lovely feedback - it has been our pleasure to be able to help you. Sarah, Jon and Josh x
Supplying and fitting a stairlift
Customer Service
Quality
Value
Sarah was very pleasant to deal with and kept in touch regarding the fitting, the fitting was professionally done and the whole process was quick and efficient. We could not ask for more. We would recommend Priority Stairlifts.
Stephen in Nottinghamshire Posted on 04/10/2021 , work completed 30/09/2021
The trader replied (on 14/11/2022)
Thank you for your lovely feedback - it has been our pleasure to be able to help you. Sarah, Jon and Josh x
Professional Service
Customer Service
Quality
Value
Called on Sunday fitted on Monday, quick efficient service. Lovely staff and very courteous. Thank you Sarah and John.
Which? Trusted Traders Consumer Posted on 16/09/2021 , work completed 06/09/2021
The trader replied (on 04/10/2021)
Thank you very much for your positive feedback x
Very pleased
Customer Service
Quality
Value
Don't know what I'd have done without Priority Stairlifts. Excellent work, they did a great job!
Which? Trusted Traders Consumer Posted on 09/09/2021 , work completed 23/08/2021
The trader replied (on 04/10/2021)
Thank you for taking the time to leave a review - it has been a pleasure x
Highly recommend
Customer Service
Quality
Value
Sarah who came to visit us was very polite, professional and helpful and the chap who came to fit the stairlift was very polite, efficient. Really happy with what they have done.
Which? Trusted Traders Consumer Posted on 12/08/2021 , work completed 22/07/2021
The trader replied (on 13/08/2021)
Thank you very much for taking the time to leave us a review - it means a lot. It has been a pleasure to be able to help you. Sarah and Jon x
Professional and friendly
Customer Service
Quality
Value
Priority stairlifts were professional from the first phone enquiry, through the consultation and fitting they were prompt and friendly. The price was competitive and there were no hidden extras
Gladys in Nottinghamshire Posted on 26/07/2021 , work completed 21/07/2021
The trader replied (on 13/08/2021)
Thank you very much Gladys for your lovely review - it means a lot. It has been a pleasure to be able to help you. Sarah and Jon x
Excellent Job
Customer Service
Quality
Value
They were very efficient and very pleasant from start to finish. Did an excellent job.
Which? Trusted Traders Consumer Posted on 15/07/2021 , work completed 08/07/2021
The trader replied (on 13/08/2021)
Thank you very much for taking the time to leave us a review - it means a lot. It has been a pleasure to be able to help you. Sarah and Jon x
Star performers
Customer Service
Quality
Value
Installation of Stairlift. Contact immediate, visited same day, friendly advice with no pressure or hassle. Telephone quotation same day with written confirmation by following day. Choice of installation dates within 24 hours of accepting quotation. Installation engineer arrived on time and completed job within 3 hours with minimal fuss, no mess and full explanation. If you have to make the major decision to have stairlift installed you won’t find a better provider.Final invoice was £500+ below quotation - an extra bonus.
PJE in Derbyshire Posted on 22/05/2021 , work completed 20/05/2021
The trader replied (on 13/08/2021)
Thank you very much for taking the time to leave us a review. It has been a pleasure to be able to help you and you lovely wife. Sarah and Jon x
Highly Recommend and professional
Customer Service
Quality
Value
Pleased to support a family business. Felt really comfortable being on my own in the house with the 2 workmen, they were both lovely. No mess was left whatsoever. Cables were hidden, I would have no idea where they were until they told me. The stairlft we chose was reconditioned but you couldn't tell. Job was done really quickly too.
Which? Trusted Traders Consumer Posted on 06/05/2021 , work completed 06/05/2021
Good Service
Customer Service
Quality
Value
Very satisfactory and pain free experience getting the staiflift fitted. I would recommend their services to anyone who wants to have a stairlift installed.
Which? Trusted Traders Consumer Posted on 06/05/2021 , work completed 06/05/2021