Endorsed by Which?

Priority Stairlifts

5.0

109 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Derbyshire, Chesterfield, Mansfield and Nottingham.

Based in the East Midlands, we are small, family company offering a wide range of products and services relating to all aspects of the stairlift industry. With over 18 years’ experience, we install, repair and maintain all types of straight and curved stairlifts and are extremely proud of our outstanding customer service and after-sales care.

We are also extremely proud to be working with a number of council-run rehabilitation wards enabling their patients to stay in their own home comfortably and safely. Whether you require a new installation, reconditioned stairlift, servicing, repair of an existing stairlift, or even short term rental, we will work with you to ensure we meet your individual needs and budget. We are also proud members of the Checkatrade, Derbyshire Trusted Traders and Age UK. The idea of deciding which stairlift is right for you, and having it fitted, can be a daunting one - we promise to help and reassure you every step of the way.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
109 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Quality company
Customer Service
Quality
Value
From meeting Sarah for the survey to the installation by Jon the engineer the whole process was a pleasure. Why are more companies not like this? the stairlift was fitted to how we agreed. Installation was quick and efficient. Jon gave instructions on how the s/lift worked and was happy to answer any queries. Happy with the whole process. Would recommend 100%
P + R Posted on 27/09/2020 , work completed 12/09/2020
Reliable and efficient
Customer Service
Quality
Value
Priority Installed our new stairlift in less than two hours - so efficient and courteous. Gave excellent demonstration on how to use the lift (written info also came in the hand book) and answered all of our questions. Would definitely recommend this firm. The Customer Care Manager came round the following day to check on the work and to see if we were happy with our lift - we certainly are!
Customer in Nottinghamshire Posted on 23/09/2020 , work completed 12/09/2020
Very prompt and professional
Customer Service
Quality
Value
Fitted new stairlifts. Agreed good price. Very quick service. Very nice people.
Terence, Nottinghamshire Posted on 23/07/2020 , work completed 08/07/2020
Excellent service
Customer Service
Quality
Value
I contacted the company on the Monday and explained that speed was essential. The stair lift was fitted on the Thursday. Excellent communication and caring service.
Janine, Derbyshire Posted on 23/07/2020 , work completed 16/07/2020
Just amazing
Customer Service
Quality
Value
From my very first contact with Sarah, I have felt happy. Sarah gave me a clear time line. On the day of installation she contacted me to give time of arrival fitter amazing. Sarah then came the same day with flowers and to check I was happy. I can not recommend this firm more highly
Carole, Nottinghamshire Posted on 14/07/2020 , work completed 29/06/2020
My review
Customer Service
Quality
Value
From the minute we contacted the firm we were treated with courtesy & efficiency. They came on time, worked quickly & cleanly & explained everything very clearly.
Joyce, Derbyshire Posted on 19/06/2020 , work completed 29/05/2020
Professional
Customer Service
Quality
Value
Very reliable & professional. Arrived on time, very polite & helpful.
Debra, Derbyshire Posted on 09/06/2020 , work completed 03/06/2020
Could not fault them on anything.
Customer Service
Quality
Value
Fitting a stair lift, everything done to my satisfaction, could not fault them on anything. Sarah even brought a box of chocs for us as my wife in hospital. Would recommend this company to anyone dealing with them.
Trevor, Derbyshire Posted on 03/03/2020 , work completed 03/03/2020
Excellent
Customer Service
Quality
Value
Fitting of a stairlift, done on budget. Sales service excellent, cannot fault the service on sales or fitting.
Stella, Derbyshire Posted on 05/02/2020 , work completed 05/02/2020
Honest and Reliable
Customer Service
Quality
Value
We were recommended this company and was very pleased with the service we had been let down by another company and was recommended to this family firm, the work was to remove and replace stair lift for a new carpet to be fitted which was done professionally and helpfully.
Roland, Nottinghamshire Posted on 31/01/2020 , work completed 31/01/2020