Endorsed by Which?

Priority Stairlifts

5.0

102 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Derbyshire, Chesterfield, Mansfield and Nottingham.

Based in the East Midlands, we are small, family company offering a wide range of products and services relating to all aspects of the stairlift industry. With over 18 years’ experience, we install, repair and maintain all types of straight and curved stairlifts and are extremely proud of our outstanding customer service and after-sales care.

We are also extremely proud to be working with a number of council-run rehabilitation wards enabling their patients to stay in their own home comfortably and safely. Whether you require a new installation, reconditioned stairlift, servicing, repair of an existing stairlift, or even short term rental, we will work with you to ensure we meet your individual needs and budget. We are also proud members of the Checkatrade, Derbyshire Trusted Traders and Age UK. The idea of deciding which stairlift is right for you, and having it fitted, can be a daunting one - we promise to help and reassure you every step of the way.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
102 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent work
Customer Service
Quality
Value
Very good and efficient service.
Frederick, Nottinghamshire Posted on 26/08/2019 , work completed 26/08/2019
Excellent service throughout at a competitive price
Customer Service
Quality
Value
Sarah Mawer provided the lowest-priced estimate and the most complete and professional service throughout. The work was completed within two days at the promised time and has proved most satisfactory. If only other nationally-known firms provided such good service!
John, Derbyshire Posted on 31/07/2019 , work completed 31/07/2019
My review
Customer Service
Quality
Value
Everything was very good.
Alan Derek, Nottinghamshire Posted on 31/05/2019 , work completed 31/05/2019
Installation of a New Stairlift (Very fast and efficient service)
Customer Service
Quality
Value
Perfect service and very fast response (just 5 working days from first enquiry to completion). Sarah, who handles sales and surveys, is really excellent. Friendly, very caring of her customers, but also quick and efficient. She answered all my questions straight away. Dave who did the installation was just as efficient. All installed and demonstrated to me in around an hour, and no mess. We even got a nice box of chocolates from Sarah - a lovely touch. My only very minor comment is that they don't take debit cards. I understand the reason (higher cost), but it would have be a bit easier to pay.
Customer in Nottinghamshire Posted on 26/05/2019 , work completed 24/05/2019
Stairlift - 5* All Round
Customer Service
Quality
Value
We received a 5* all round service from Sarah and the team for the delivery, installation and demonstration of the stairlift. We would certainly highly recommend the company. No hidden charges, although the electric switch rather than manual, is an added extra to consider, and in our opinion well worth the extra pounds. There was great communication from start to finish, and even a lovely bunch of flowers for mum to receive on completion. Mum felt very comfortable with both Sarah and the fitter, and Sarah made sure she got to mums before fitting was complete... so thanks again guys. Kind Regards, with Appreciation Natalie, Dianne and family Xx
Customer in Cheshire East Posted on 20/04/2019 , work completed 12/04/2019
Efficient
Customer Service
Quality
Value
Friendly, helpful contact. Engineer efficient and informative. Felt reassured in what has been a worrying new situation, knowing I'll have back up.
Alison, Nottinghamshire Posted on 16/04/2019 , work completed 16/04/2019
Very good
Customer Service
Quality
Value
Very good communication and was happy to work around us with times etc. Carried out fitting the stairlift to time said and cleaned all mess up. Made sure I fully understood how to use before leaving.
Eric, Derbyshire Posted on 22/03/2019 , work completed 22/03/2019
Helpful and friendly
Customer Service
Quality
Value
Jon and Sarah supplied and fitted a stairlift at my parents house. They could not have been nicer. Job completed on time, no mess, no fuss and Sarah stayed until my parents were confident using the stairlift.
Janet, Nottinghamshire Posted on 19/02/2019 , work completed 19/02/2019
My review
Customer Service
Quality
Value
We can't recommend them highly enough, we had a stairlift fitted. The work was done on time and budget. What impressed us was the friendly way in which they conducted both and advice and organisation in having the work completed.
Keith, Nottinghamshire Posted on 21/01/2019 , work completed 21/01/2019
Excellent
Customer Service
Quality
Value
Excellent professional service throughout the work required to replace our stairlift.
Eric, Derbyshire Posted on 14/01/2019 , work completed 14/01/2019