Endorsed by Which?

Priority Stairlifts

5.0

127 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Based in Ilkeston, Priority Stairlifts is a small, family-run business proudly serving Derbyshire, Nottinghamshire, Mansfield, Chesterfield, and the wider East Midlands.

With over 18 years’ experience, we specialise in installing, repairing, and maintaining straight, curved, reconditioned, and rental stairlifts.

You’ll deal directly with Sarah, Jon, or Josh - not a call centre - and always get honest advice, friendly service, and a no-pressure approach. We offer 24/7, 365-day call-out support so you’re never left without help.

Working with local councils and healthcare teams, we help people return home safely and stay independent. Whether you need a new, rental, or reconditioned stairlift, we’ll find the right solution for your needs and budget.

From first contact to aftercare, we’re with you every step of the way. Call Sarah or Jon today for a free, no-obligation quote.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
127 reviews
Customer Service
4.9
Quality
5.0
Value
5.0
Sort by
Excellent
Customer Service
Quality
Value
No hesitation in recommending, courteous and friendly. Great price.
Which? Trusted Traders Consumer Posted on 18/10/2019 , work completed 18/10/2019
Extremely prompt and professional
Customer Service
Quality
Value
We had a stairlift fitted by Priory Lift Services for our mum.We chose this company because the price was right and they were local.The service, from ordering to installation, was excellent.Sarah made mum feel at ease and answered our questions.We ordered on Wednesday and it was installed on Friday.Extremely prompt service.Sarah even brought mum flowers on completion which was a nice touch.
Sarah, Nottinghamshire Posted on 11/10/2019 , work completed 11/10/2019
My review
Customer Service
Quality
Value
Stair lift installed. No pressure put on to buy. Very clear explanation how lift worked. Installer very hard working, left house clean and tidy - no mess.
Patricia, Nottinghamshire Posted on 23/09/2019 , work completed 23/09/2019
Very professional and polite.
Customer Service
Quality
Value
Fitted stairlift to high standard without fuss and explained instructions very well and confidently. Would highly recommend trader.
Suneil, Nottinghamshire Posted on 23/09/2019 , work completed 23/09/2019
Very good workmanship.
Customer Service
Quality
Value
Very good workmanship by installer - kept informed when they would arrive. Priority Lift Services where very good, pleasant and helpful. Kept informed when the installation would be carried out. After work was complete visited to check on qualities of work.
George, Nottinghamshire Posted on 20/09/2019 , work completed 20/09/2019
Excellent work
Customer Service
Quality
Value
Very good and efficient service.
Frederick, Nottinghamshire Posted on 26/08/2019 , work completed 26/08/2019
Excellent service throughout at a competitive price
Customer Service
Quality
Value
Sarah Mawer provided the lowest-priced estimate and the most complete and professional service throughout. The work was completed within two days at the promised time and has proved most satisfactory. If only other nationally-known firms provided such good service!
John, Derbyshire Posted on 31/07/2019 , work completed 31/07/2019
My review
Customer Service
Quality
Value
Everything was very good.
Alan Derek, Nottinghamshire Posted on 31/05/2019 , work completed 31/05/2019
Installation of a New Stairlift (Very fast and efficient service)
Customer Service
Quality
Value
Perfect service and very fast response (just 5 working days from first enquiry to completion). Sarah, who handles sales and surveys, is really excellent. Friendly, very caring of her customers, but also quick and efficient. She answered all my questions straight away. Dave who did the installation was just as efficient. All installed and demonstrated to me in around an hour, and no mess. We even got a nice box of chocolates from Sarah - a lovely touch. My only very minor comment is that they don't take debit cards. I understand the reason (higher cost), but it would have be a bit easier to pay.
Customer in Nottinghamshire Posted on 26/05/2019 , work completed 24/05/2019
Stairlift - 5* All Round
Customer Service
Quality
Value
We received a 5* all round service from Sarah and the team for the delivery, installation and demonstration of the stairlift. We would certainly highly recommend the company. No hidden charges, although the electric switch rather than manual, is an added extra to consider, and in our opinion well worth the extra pounds. There was great communication from start to finish, and even a lovely bunch of flowers for mum to receive on completion. Mum felt very comfortable with both Sarah and the fitter, and Sarah made sure she got to mums before fitting was complete... so thanks again guys. Kind Regards, with Appreciation Natalie, Dianne and family Xx
Customer in Cheshire East Posted on 20/04/2019 , work completed 12/04/2019