Endorsed by Which?

Priority Stairlifts

5.0

127 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Based in Ilkeston, Priority Stairlifts is a small, family-run business proudly serving Derbyshire, Nottinghamshire, Mansfield, Chesterfield, and the wider East Midlands.

With over 18 years’ experience, we specialise in installing, repairing, and maintaining straight, curved, reconditioned, and rental stairlifts.

You’ll deal directly with Sarah, Jon, or Josh - not a call centre - and always get honest advice, friendly service, and a no-pressure approach. We offer 24/7, 365-day call-out support so you’re never left without help.

Working with local councils and healthcare teams, we help people return home safely and stay independent. Whether you need a new, rental, or reconditioned stairlift, we’ll find the right solution for your needs and budget.

From first contact to aftercare, we’re with you every step of the way. Call Sarah or Jon today for a free, no-obligation quote.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
127 reviews
Customer Service
4.9
Quality
5.0
Value
5.0
Sort by
My review
Customer Service
Quality
Value
The best service we have ever had, from start to finish. Everything done perfectly and on time. This company should go far.
Harold, Nottinghamshire Posted on 09/04/2018 , work completed 09/04/2018
The trader replied (on 25/04/2018)
Thank you for your lovely feedback Harold. It's been an absolute to be able to help you and Mary. With very best wishes, Sarah.
My review
Customer Service
Quality
Value
The best service we have ever had, from start to finish. Everything done perfectly and on time. This company should go far.
Harold, Nottinghamshire Posted on 09/04/2018 , work completed 09/04/2018
Good Information. Clean, tidy installation.
Customer Service
Quality
Value
Clear and concise answers to queries. Plain and simple instructions given on use. Prompt and tidy workmanship.
Michael, Derbyshire Posted on 07/04/2018 , work completed 07/04/2018
Good Information. Clean, tidy installation.
Customer Service
Quality
Value
Clear and concise answers to queries. Plain and simple instructions given on use. Prompt and tidy workmanship.
Michael, Derbyshire Posted on 07/04/2018 , work completed 07/04/2018
The trader replied (on 25/04/2018)
Thank you for your great feedback Michael, happy to help you. Sarah and Jon.
Very professional
Customer Service
Quality
Value
Would recommend this company.
Jean, Nottinghamshire Posted on 31/01/2018 , work completed 31/01/2018
The trader replied (on 23/03/2018)
Thank you Jean, it has been our pleasure to be able to help you. Sarah and Jon.
A job well done
Customer Service
Quality
Value
The whole work of having a stairlift & fitting it was done in a most professional way without any problems and we are delighted with the finished job.
Peter, Nottinghamshire Posted on 30/01/2018 , work completed 30/01/2018
The trader replied (on 23/03/2018)
Thank you Peter, it was an absolute pleasure to be able to help you both. Wishing you all the best. Sarah and Jon.
Excellent service
Customer Service
Quality
Value
Excellent service throughout - from initial introduction to final installation. Promised timescale was adhered to and minor lift problems were solved quickly and efficiently. No hesitation in recommending this company.
Robert, Nottinghamshire Posted on 23/01/2018 , work completed 23/01/2018
The trader replied (on 23/03/2018)
Thank you for your kind feedback Robert - it has been our pleasure getting the stairlift installed for you. Sarah and Jon.
Stairlift fitting
Customer Service
Quality
Value
Stairlift fitting.
Roy, Derbyshire Posted on 17/01/2018 , work completed 17/01/2018
The trader replied (on 23/03/2018)
Thank you for recommending us Roy. With best wishes, Sarah and Jon.
Prompt and professional.
Customer Service
Quality
Value
Arrived at appointed time, fast, friendly service. No mess, would use again.
Which? Trusted Traders Consumer Posted on 04/01/2018 , work completed 04/01/2018
The trader replied (on 23/03/2018)
Thank you for your lovely feedback. With kind regards, Sarah and Jon.
Prompt & professional
Customer Service
Quality
Value
Very quick response, diagnosed problem (worn out batteries). Replaced batteries, tightened loose chair arm. Very professional job.
M.R., Derbyshire Posted on 16/12/2017 , work completed 16/12/2017
The trader replied (on 20/01/2018)
Thank you - it's been pleasure to be able to help you. Best wishes, Sarah and Jon.